Pittsburgh Vitas robbed my dear friend of a death with dignity in April 2023. After 300 days of…read morehome care she was taken into Vitas captivity and died in isolation 7 days later. She never spoke to or saw any of her friends again. A devout atheist, Vitas sent a preacher to bother her as she died. Her care attendant was clearly abusing stimulants. One nurse turned her oxygen down while I was shopping. My friend asked me if the nurse, Leah, was trying to kill her. Her garbage social worker Jennifer caused her to die miserably and alone. My biggest failure as a caregiver was not protecting my dear friend from Vitas hospice.

My husband was a patient with Vitas for a year and a half before his death. The only thing that I…read morecan say that was good about it was that home health aides Diana and Kayla and the social worker Wendi. They were excellent. Very caring. Management is less than to be desired. Their communication skills are horrible. I had billing issues for months on end. Phone calls to resolve went unanswered. At the time that I needed them the most (the last 4 days of his life) I felt like I was completely on my own. After his death it took an hour and a half for the nurse to show up at my house. I would never recommend this company unless you were able to request the 3 people I mentioned above.

Helping Hands and Arcadia Home Care are the same local company. They told us they had a possible…read morecandidate to care for a parent on two occasions, 6 months apart. Erin told me that HR would also continue to seek a caregiver for us but we never hear from them. What's frustrating is their phone interview is very time consuming, they gather a lot of personal information, even though the social worker gave the same info to them prior to our call. Perhaps this should be taken as a red flag to not move forward working with their caregiver services. I think it would be a professional courtesy for them to reach out and let us know the status of your "stated" candidate(s) or stay or at least reach out to see if we need more home care coverage...

We had an appointment that he forgot about even though it was made a week in advance. The day of…read morethe appointment he texted if he could come later I agreed but then 10 minutes before the appointment he texted a cancellation and gave some excuse that he just now suddenly hurt his back and his partner could not come either. He told me my appointment was his first appointment of the day so how did he suddenly just hurt his back. This man is a liar and a crook.

My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

From the owner: Paramount Senior Living at Bethel Park continues to be one of the premier senior living facilities…read morein Pennsylvania that offers independent and assisted living services. The foundation of our community is built on our commitment to our residents as well as their families. Our services are different, just like no two residents are different, that way you get the care you need. Learn more about our Senior Living Communities and services here and schedule a tour!