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    Worth Cleaners

    2.0 (8 reviews)

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    1 month ago

    Prices have skyrocketed! I took in 5 dresses and 3 men's 2-pc outfits; they charged per piece! Will find another dry cleaner for the future!

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    3 months ago

    Not a local cleaner. Ships your items off two hours away and you will be stuck without your items.

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    9 months ago

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    7 years ago

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    7 years ago

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    8 years ago

    Friendly associates. Very helpful in making sure your cleaning and laundry are done in a professional and timely manner.

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    6 years ago

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    8 years ago

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    Jim Massey's Cleaners Sturbridge - don't forget to ask about the convenient 24 hour drop off service!

    Jim Massey's Cleaners Sturbridge

    (8 reviews)

    $$$$

    I been coming here for yrs they ruined two of my uniform pants told me to bring them in it's been 5…read moreDays I called want answer my call. Still trying to contact them want go back I got to buy new paints my self. They need to call me soon.

    People please read all these bad reviews before taking your clothing to this company! I wish I…read morewould have read the reviews first. This was my 2nd time returning my clothing to Jim Massey Cleaners. The initial first time and a redo service. All garments came back with a very pungent odor and the same stains, and under arms were not cleaned. The 2nd time ... same way. I first spoke with the Sturbridge manager, Cynthia about the issue and then spoke to Ashley, the District Manager .... I was told I could redo the clothes free of charge. So, I decided to bring them back hoping for better results. Ashley agreed would be ok. I got to the location and the clerk was unaware I was coming or had a clothing issue. No one informed her ...I returned them on Wednesday near closing of business and received them back this Friday. I received a text earlier that the garments were ready for pickup but when I got to location, all of garments were not back ... some remain not returned. I was told to check back after 4:00 pm that's when the truck usually comes in. No courtesy call that the other garments were now back, I had to call to confirm. I picked them up all together as the clerk suggested. However, I was Disappointed again to find that my garments still have the same horrific smell, stains, under arms not cleaned and this time they were lightly damped. I sent an email to Jim Massey company and the district manager. . Never heard anything from owner of Jim Massey ... I had to reach out to him today again, then recd a call back. And District Manager never returned my call or replied back to the email she received. 3 weeks ago this issue begin and owner never made contact until today 3 weeks later, after I called again... I had called multiple times to reach him and corporate staff and was ignored. When I finally spoke with him he was rude and unprofessional! He clearly is not into customer satisfaction or cleaning clothes as advertised . Please people ... Take your clothes to a cleaner that cares and values you as a customer!

    Jim Massey's Cleaners Taylor Junction - 24 hour drop box in case you can't make it during regular store hours

    Jim Massey's Cleaners Taylor Junction

    (6 reviews)

    I visited this location with a couple of dresses that I needed pressed only -- no dry cleaning, no…read morealterations. When I dropped them off, I was told I'd receive a 20% discount because I only needed pressing. However, when I returned to pick them up, I was charged $60. The clerk then informed me this was because the dresses were considered "formals." This was never communicated to me at drop-off. When I questioned the price, the clerk was dismissive and insisted the charge was correct. I asked to speak with a manager and was given a contact number. Despite calling multiple times and leaving several messages, I have not received a single call back. Very disappointed with the lack of transparency and customer service. I expected better communication and follow-up, especially when pricing changes so significantly.

    Used them for the first time. Not very satisfied. Had a 50% off up to 10 items but only 8 items had…read more50% off. When I picked up my large 16 piece order was told by staff that had an attitude I was given the discounts on all my lowest priced items. I asked why my formal dress was charge 2 different fees and did not have 50% off. Oh it had beads. Oh and the second charge happened to be exactly 50% of the original charge. So it looks like I was charge to clean the dress and also charge 50% more instead of taking it off like it should have been. I have lived in 4 states and never paid 60.00 to get this dressed dry cleaned. $129 plus bill should have been way less and I should not have had to argue with the staff. Oh well guess I will try another cleaners next time.

    Worth Cleaners - laundryservices - Updated May 2026

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