Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

I was do happy to use them for my transportation. The driver was very professional, helpful and…read moreprovided above and beyond service. I am glad I chose them.

I don't think this is still in business. The number goes to someone who clearly states on their…read morevoicemail it is NOT medics on wheels. The website redirects to some other business.

This company doesn't answer their phone or call you back. I…read morecalled this company due to their awesome reviews on YELP. I had called a week before to get a reservation to get a ride from the hospital after an outpatient procedure. The phone rang and rang and then finally says their VM is full but you can send a TEXT. I called back again and amazingly the gentleman who own the company answers the phone...but he states he needs to call back later because he doesn't have his schedule. He calls back this one time and I miss the call because I was at dinner and decide it is too late so I call back the next day several times with no response-I sent texts and called at different times a day. So finally I call from another number and he picks up. I tell him who I am and he says that due to his pricing he is basically overstretched, but he says he will call me back later with a time. Well, my procedure is done and I ended up using a company who actually has someone to pick you up and drop you off. 1. If you can't fit me in do not lie and say you're going to call back. 2. Don't avoid your customers. 3. Don't play around with peoples lives-If you are medical based service you are not only playing with the patients schedule but in my case the schedules of the doctor...nurses and anesthesiologist.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

This company helped me get my husband transported to the hospital in a challenging and complicated…read moresituation. They were professional, compassionate, on time and priced competitively. And actually I have to say the two men who picked him up and transported him went above and beyond for us. They were fantastic! Highly recommend MedQuest!

If you want to miss your medical appointment, this is the medical transport company for you! I am…read moreconfined to a wheelchair after a surgery for a broken leg, I booked MQMT to transport me to my follow-up appointment with my orthopedic surgeon at Huntington Orthopedic in Pasadena. I was assured by James over the phone that my scheduled pick up time was 1:00 PM (for a 1:45 PM appointment). No confirmation was received, so I phoned James the day before my appointment to confirm my scheduled transport. James told me everything was still on, and assured me I was "in good hands". The MQMT driver arrived 26 minutes LATE, and I was forced to reschedule my appointment (doctor allows only a 15 minute grace period for late arrivals, and it would not have been possible to reach my doctor's office before 2:00 PM). This company is TOTALLY UNRELIABLE, and I will NEVER do business with them in the future. I lost my appointment because of MQMT. I would give this gang a 0-zero stars rating, but unfortunately the 1-star rating is the lowest option to me.

Called after dealing with another ambulance service. The call went straight to a radio station…read moreplaying on the phone for about 3 minutes. The I just said f---k it.

Leaving a one star because you'd think as a transportation company that your driver's would drive…read morewith care... Especially medical transportation. But instead he was in a murging lane which was murging into my lane, and instead of slowing down to go behind me he just keeps going making me slam on my breaks.

i needed to take my dad to doctor but couldn't get the day off…read more so i decided to use a transportation company and i found chariot medical that was close by they were awesome my dad loved there service!! I think i am just gona have them take him from now and there prices were pretty cheap from the other company's i called.

They broke one of my elderly tenants wheelchair and told them it wasn't there problem..read more

Pacific care has been a reliable transportation for me since 2020. 5 years of great service and…read morewell mannered staff! Since I was a newly dialysis patient they made it so easy for me to get a ride to and from my appointments. I truly appreciate the care that they provide for me and others! They are so kind and caring as a company! Lawrence is the best person to reach out to and he makes you feel like you are part of his family!

Pacific Care is the best non medical transportation I have ever have and highly recommend due to…read moreits great service, amazing people that runs the business, great responsible and punctual drivers etc. They are a great team. They have all the necessary medical equipment to transport you depending of your needs. Once you get their service you technically lose confidence on trying others because they're the best.

I was very happy with the service that I received, grandmother. It was very safe and they were very…read morefriendly and professional.

I just used their service on Tuesday and they are the very best. I definitely will use them again…read moreif needed...highly recommended!!!