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    World Private Security

    2.2 (10 reviews)
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    Doorstead - Unsightly repair that leaks more than before

    Doorstead

    (50 reviews)

    I would NOT recommend renting with Doorstead. They were nice at first, but customer service…read moreregarding maintenance is horrible after signing the lease. It's been like pulling teeth every time. With multiple requests, I've been straight up ghosted by Doorstead. I think they were hoping I would just forget about it?? Which is ridiculous. If I wasn't super persistent in following up, I feel like some of them would literally never be addressed. I've tried sending emails requesting an update on a ticket for 2+ weeks and they flat out don't respond. Or I get an automated response saying the ticket is complete when it's definitely not. I have to chase them down and call the urgent phone number 3+ times before someone actually picks up and I have to insist on getting an update. They don't hold owners accountable to their responsibility to maintain the property. The owner is completely unresponsive and unwilling to spend money on necessary repairs, and Doorstead doesn't seem to follow up or care unless I continuously nag them and cite CA habitability legal requirements. At the very least, Doorstead doesn't give me any updates about communication with the owner and I'm completely in the dark unless I call over and over. After I do that, they magically have an update for me within a couple of hours. How convenient. It's maddening that I have to go to that length when I'm paying thousands of dollars every month and always pay on time. I just want a safe home that meets all the requirements it's supposed to. Apparently Doorstead doesn't really care about that, they just want their autopay. EDIT: In regards to the response Doorstead posted: -The situation is STILL not fully resolved, and certainly not in a timely manner. The repair is done but I have had a rent abatement request related to this situation pending for 9 days now with NO update other than one "we're working on it". I have followed up multiple times via email and 1x by phone. Per CA requirements, no adequate heat means the unit is not inhabitable and qualifies for rent abatement for the affected days. (Statutes that are relevant to this: California Code of Regulations, Title 25, § 34,; California Civil Code Section 1941.1; Green v. Superior Court 1974) - They did NOT offer to cover temporary relocation for me. They suggested I reach out to MY OWN renter's insurance that I pay for to see if it would be an option. I don't know why they're making it sound like Doorstead was offering that to me as a courtesy. - They did NOT maintain regular follow-ups with me. I had zero response to multiple email requests for update from 11/2 - 12/4 (13 days!) when additional repair was still needed. (posted screenshot as proof) I have to email several times to get a response or call in until someone picks up. When I call in, I have been told more than once that "the person handling this ticket is out of office". Meanwhile, that person had no out-of-office message on and no one else assigned to the ticket while they're out. If they're out, it just doesn't get addressed until whenever they come back. - For any repair, they allow the owner to bypass their approved, qualified vendors and choose his own "preferred vendor" (read: cheaper). Multiple times when using the owner's "preferred vendor" the repair ends up being done poorly and leads to more issues later that require additional visits and more of my time. Ex 1: "Preferred vendor" did not relight pilot light of furnace or test the unit --- someone else had to come back and relight it days later (more days with no heat during winter). Ex 2: Previously a water heater replacement was done by "preferred vendor"--- there was both a gas leak (dangerous!) and water leak of the unit in the weeks following.

    Awful when you need maintenance. A vendor is contacted for a quote. The quote then has to be…read moreapproved by the owner. Meanwhile you wait. So far 4 days without water in the home. The plumber has made a complete mess of the repair. He has been at it for 3 days . Now the water leak which was small is BIGGER. I had a working spigot , the repair guy for whatever reason replaced that with an old cracked unusable spigot. Water now pours out from every seam of the mishmash pipes used to repair the old leak.

    Justin Bonney - Clear Way Real Estate

    Justin Bonney - Clear Way Real Estate

    (55 reviews)

    Sherman Oaks

    First and foremost, Justin is an all-around stand-up guy - a man of integrity, humility, and…read morecharacter. He is knowledgeable, resourceful, and consistently communicative. Our home was on the market for over a year in an unpopular location, during an unfavorable market, and amid a complicated family situation. It was a long and exhausting journey, but we were so grateful to have Justin as our agent throughout. We had initially started with another agent who moved out of state without even notifying us. Justin not only stepped in to represent us moving forward, but also went above and beyond to untangle the complications with our previous agent. We deeply appreciated the effort he put in, especially all the behind-the-scenes work. He kept us informed at every step, guided us through key decisions, and maintained open communication, even during the quiet waiting periods. Despite ongoing family conflicts, Justin remained professional and respectful while still being straightforward and realistic about our situation. Ours was likely one of the most challenging cases he's ever handled, if not the most challenging, but he stuck with us and got us across the finish line. Without hesitation, he is the agent we'll continue to call on and the one we'll recommend wholeheartedly to family and friends. As for Justin himself, he's the kind of friend you can count on--the reliable, good-hearted one who knows what to do when things get tough. He was recommended to us by our lender for this transaction, and I couldn't be more thankful. Not only did we find a go-to agent, but also a trusted friend.

    Our relationship with Justin started as a referral from a trusted Realtor here in Virginia whom…read morewe've used on both the sale and purchase of two houses. Our local Realtor was that rare combo of knowledgeable, hard-working, responsive and experienced and we asked her for a recommendation of someone with matching qualities to sell our son's house in Van Nuys. She suggested Justin and we couldn't be happier with the result. He was prompt in responding and diligent in guiding the process along. He is the go-to agent for knowledge of the Van Nuys residential market. That includes, most importantly, a firm understanding of what buyers are looking for, and willing to pay for, in purchasing a house. He was thus able to provide advice and guidance on the refreshing, repairing and improving that would return $1+ in sales price for every $1 spent and, critically, he had access to quality contractors able to get the work done promptly, which meant putting the house on the market when planned.

    Profitable Properties Management - Impeccable Maintenance & Housekeeping

    Profitable Properties Management

    (1 review)

    Historic South Central

    Before working with Profitable Properties, I had a consultation with Carrie about turning my…read moreproperty into a short-term rental and I learned a lot from the advice she gave me. She offered valuable suggestions, from capturing eye-catching photos to crafting an enticing description that brings out the best features of my place. Her pricing strategies and tips for standing out in a crowded market were exactly what I needed. From our first conversation I can tell that Carrie genuinely cares. She took time to understand my goals and provided personalized solutions that I'm excited to see her help me bring to life. After our discussions, I feel confident that my property is going to be significantly more profitable in the long run. If you're looking to rent out your unit or already have a short-term rental running, Carrie is the person you want on your team. She knows her stuff and truly wants to help you succeed. I'm excited to keep working with her and highly recommend their services!

    From the owner: At Profitable Properties Management, we know how challenging it can be to manage an Airbnb or…read moreshort-term rental. That’s why we’re here to take the weight off your shoulders. From creating a welcoming space and arranging professional photos to handling guest communication, cleaning, and everything in between, we’ve got it covered. We don’t believe in a one-size-fits-all approach. Your property is unique, and we treat it that way. Our goal is to make sure your guests have a great stay while maximizing your earnings. Whether it's adjusting pricing to match the market or making your home stand out online, we’re always focused on the details that matter most. With us, you’ll get transparency, thoughtful management, and a dedicated team that cares about your property as much as you do. Let us handle the day-to-day, so you can sit back, relax, and enjoy the benefits of your rental. Ready to see how we can help? Reach out today!

    World Private Security - security - Updated May 2026

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