Ditto the above comments. My daughter went to purchase a specific tourist cell phone plan (Dolce…read moreVita) which was advertised as 24,99 Euro. The store did not activate correctly, requiring trips back, and overcharged. It took hours to unravel the extra charges (10 Euro for a SIM, 5 Euro for a bogus "Happy Black" discount program which was not asked for) and Vodafone refused to refund, saying it was our word against the store owner.