Was no nonsense and straightforward. Good communication, and Carla was great to work with. No last…read moreminute surprises like the big dealer upcharges.

Awesome owners and beautiful dealership facility, highly recommend that you purchase your next…read morevehicle at Fort Myers Auto Mall. The ownership and staff are friendly and accommodating. They can also assist if you have less than perfect credit and need financing. Their wonderful selection of vehicles have been hand picked and serviced before the sale. Can not say enough good things about this dealership. They are the place to go on Fowler Street.

Great experience working with Matthew and entire staff at Enterprise we recently purchased a Ford…read moreCargo van, no hassles, very helpful and honest. We were treated so good we found a F-250 for our company and did not hesitate to call Matt again to handle our purchase. It is a pleasure buying there as it should be. Great products, prices along with top notch service. Highly Recommend! Nelson Brothers Empire Garage Doors of Naples

Terrell and Josh were so helpful! Needed a SUV. Terrell followed up with me and was very…read moreprofessional and kind. Quick process and I love my car! Thank you!

One of the worst experiences ever at a car dealership. Assistant manager clearly suffering from…read more"small man syndrome" stepped in and killed an opportunity to trade in a really nice vehicle for a truck. Unbelievable that he didn't even bother to check with his GM to try and accommodate me for the transaction. I'll be sure and let everyone I know how horrible the FT MYERS CARMAX treats potential customers.

The people were OK, but I felt it was a production line and that there was no empathy to the people…read moreselling their cars. I had put on new batteries, new tires and they only wanted to give me a token of what they even cost. I think they think they can take advantage of women, but not this one.

Never leased a car before. Landin, Sales Advisor, was so helpful and informative about all our…read morequestions and his knowledge of the crv, very accommodating and professional. Trey, Sales Manager, was very helpful in getting us to a fair number for leasing. Really worked with us and with some conversation, I drove away very, very happy. Will definitely go back!! Would absolutely recommend!!! Thank You both, Heidi

I have a problem with my rack and pinion, a common problem identified with a memo(?) by Honda on…read more2018 Honda CRVs. Unfortunately, it is NOT covered with a recall. The car only just turned 40,000 miles. I would never buy a Honda again. BTW, I previously owned a 1989 Honda that I nead nearly 30 years, I would say a long-term customer.

Not sure I can say enough good things about our experience with AutoNation Toyota Fort Myers. My…read morewife and I had been looking for a used Toyota when we stopped in and met perhaps the best car salesman I have ever know. Blair was friendly and helpful through the whole process. Most importantly he was patient and not pushy. He helped us find the right vehicle at the right price. What really amazed us is that we were able to drive off in a new Highlander for less than we had budgeted for a used one. He and the entire team worked tirelessly for us that day, and trust me we really put them through the paces (sorry, not sorry about that Blair). I have to say that when the time comes for another vehicle, first it will be a Toyota without a doubt, and second I won't waste time with other dealerships. AutoNation Toyota Fort Myers has won my trust. When you go ask for Blair, and I hope you have as great an experience as we did.

WARNING: Deceptive Practices at AutoNation. should be Zero!…read more My experience here was a textbook example of why buyers need to be cautious. After test-driving a truck, we ran a diagnostic ODBC scan that revealed multiple engine misfires. When the manager Andrew Lesseur, took the vehicle back, he claimed his "odb code machine" showed nothing. However, when we re-scanned it ourselves, the codes had miraculously vanished. I called him out on clearly resetting the computer to hide the engine issues, and his reaction was unprofessional and very defensive. Got caught (POS) ! Hiding mechanical failures is dangerous and deceitful. I'm glad this wasn't my "first rodeo," or I might have been stuck with a lemon. Avoid this location. I appreciate the salesman was very helpful Mr. Fernandez. Wish you the best.

This could have been a five star visit but, Gary had to go and mess it up for everyone. I had never…read moregotten a vehicle serviced here and I had become lost on the premises. I was redirected from sales to the main service area, from the main service area to the quick lane area which is a separate building altogether. I saw all red X's and the word Exit lit up...as I'm thinking how do I get in there? I drove ahead and made the left into a parking lot and another left and was on the opposite side of the driveway. I put my driver side window down, look at the older and I said I don't know where I'm supposed to be going. He looked past me as if he didn't work there. So I parked in a handicap spot to my right. My daughter and I get out of the car and the same guy that didn't see me when I was in my car is now asking me "Are you here for service?" I say yes. He motioned for us to stay there and then he goes for the clipboard. He starts walking back and forth almost frantically. By this time, we had been waiting for this guy to either come over with the clipboard or say you can head inside...something. He completely ignores us. So I said let's go over here and see what we need to do. As we cross the street, a different employee asks "do you need help?" I said yes. Where do I go for service? Before he can answer me, the other guy who pretended not to see us, then spoke to us, only to ignore us...denies ever even speaking to us at any point. Denies that I spoke to him and says he thought I was having a conversation with my daughter when I initially spoke to him. That was Gary. Scary Gary did not a first good impression make. Mike aka Manager Mike not only listened to my concerns about Gary but he reassured me that he would personally speak to Gary about the issue. Get it together Gary! Mrs. Diane was my service provider. She got me in and out in less than an hour and still went over recommended services and the such. I told Mrs. Diane that if I came back, she would be the reason why.

After a bad experience and then an even worse experience at Tamiami Ford, I went to Sam Galloway…read moreFord and was AMAZED by their customer service and customer obsession! David Smith and Rich Flaherty went above and beyond to trade me out of the overpriced Mustang and bad financing deal I was talked into by Tamiami Ford and got me into a BEAUTIFUL 2026 Mustang Convertible. They did not have to do what they did to make another dealerships bad deal right. They treated me like a queen and I am over the moon with my new car! I HIGHLY HIGHLY recommend David & Rich and Sam Galloway Ford! They are simply different and better than any other dealership I have dealt with in numerous years. If you have ANY vehicle needs give them a call. I promise you will not be disappointed! Thank you David & Rich for a wonderful experience! Kris

THE ONLY ONES WE TRUST!…read more It was really hard to find a reputable group of car guys (and gals) in SWFL. But, after a string of shady experiences, we're so thankful to have found Terry Wynter. Juan and the rest of the guys are super helpful, kind, and do a great job. I no longer have anxiety about getting ripped off (or even paying for work that clearly wasn't completed!). Thanks, guys!

Normally I've used Scotty's Automotive, but they were too busy to see me in a time that fit my…read moreneeds. I should have waited for Scotty's. I gave this shop a try because of the reviews. I had an 8 o'clock appointment. When I called to check on things at 1pm, it was clear my vehicle hadn't been seen. I called back at three and they said that the technician was finishing up the diagnostic. Called back an hour later and that wasn't done. When they did call back, they gave me a quote and said it would be done in a half hour. I got to the shop at that time, and waited around another 30 minutes beyond that. I was told that their man had arrived back from my test drive and they had to do paperwork. But that didn't prove to be true. Scotty and his team never treated me like this. Two stars because the 30 minute job was adequate. Update: The owner called me to apologize for how long it took. I explained that I would have had a good experience except for the terrible customer service.

I own a 2016 Honda Pilot. I was visiting from Chicago and encountered a problem with the starter…read morepush button. I initially called the Honda dealer in Estero and did not like anyone I spoke to there. A friend of mine has an Acura and suggested I call Scanlon. So glad I did. I initially called and spoke to someone, but for whatever reason he told me someone else had to call me back to make an appointment, but never did. My friend told me to make an appointment online which I did. My service rep was Jose. Excellent customer service! No pressure, respectful and very professional. They had to order parts since they don't carry Honda parts. Rather than bring my car back and deal with my car potentially not starting and wait again, Jose set me up with a loaner for 4 days. Very much appreciated. Luckily, only one part had to be replaced which cost 40% less than it could have been. As I said, they didn't try to take advantage of me. They didn't force the inspection on me, I always decline anyway because dealers always find something. And washed my very filthy car! I think they may washed extra. Lots of bugs-long drive from Chicago, plus it was not clean to begin with. Anyway, if you have an Acura or even a Honda, definitely go to Scanlon!! Ask for Jose!

Scheduled an appointment for a diagnostic check to find out why my car alarm is going off randomly…read more That was for 8:00am Friday morning. I dropped it off because I was told they did not have any loaner vehicles left. I receive a call at 12:33pm saying the tech is working on the vehicle it should be another hour. I call the shop at 3:52pm asking on a status on my vehicle, he said let me check and called me back saying they aren't quite done yet. I finally receive a call at 4:25PM saying my vehicles finished and they can fit me in on Tuesday to fix the problem. By the time I was able to get my car the service dept was closed and the sales workers inside had no idea why I was there. 8 hours later and over $200 to see what going on with my cars electrical system. (Keyless Entry Unit or something along those lines)

I was in the market to upgrade my MB SL and I found Auto Haus from an online search. I winter in…read morenearby Naples so I called up to verIfy they had the car I saw online. They did, I went, I bought and I'm very pleased with the process. I dealt with Tom & Mike, both owners, but everyone I spoke to there was excellent. Their selection was truly excellent. They don't sell anything that isn't pristine. The SL I purchased stIll had some factory warranty left so there were no worries about the car's quality. Prices were fair and they quote "out the door prices", no surprises. If you're looking for quality, high-end cars check this company out.

Recently purchased a Jaguar from AutoHausFM. All relevant questions were asked regarding condition,…read moremechanical state, etc and were assured that the vehicle was in nice shape. Was informed that the car had a couple of small oil leaks (to be expected) but that everything else was in working order. When the car arrived it was a complete disaster. They grossly misrepresented the car. As you can see from the photos, the engine smokes at idle, half of the engine isn't running and just blows fuel into the exhaust, The headliner was all destroyed from an undisclosed hole in the top, the door doesn't close properly, and in addition to a number of other problems, we found a large scratch and dent on the driver's door. This dealership is not to be trusted. I paid $14,700 ..they offered $8000 to buy the car back. Absolute scam artists.