1 star for the 1 or 2 (a stretch) civil people there. If you want/need help/services/ information, etc: don't go here.
They act like a clique of entitled superiors of some sort. Why? FYI government worker-folks,you are just workers , at the lower rungs of the system , getting paid to interface with the likes of me. It's not your money, resources, information etc. With any luck, you can be replaced.
I have had the misfortune of trying to access information here twice. No third time for me. HORRIBLE EXPERIENCE!!! (For me horrible--I think they love being awful). An older female, with a heavy accent from some foreign country, and a facial expression like vinegar, was consulted briefly by a staffer. YUK If she is over it there, no wonder the tone is toxic. read more