I appreciate the new updates and interior facelift... but I still have some complaints…read more Ask me why the televisions show nothing but soft porn & trash? - like it wasn't bad enough how the ladies were dressing here ‍ Expect some of the equipment/"recovery" to be broken while you're here... it's like they can fix things fast enough before something else breaks.

I want to tone and strengthen my legs and feet for an upcoming vacation. I can actually get a gym…read moremembership for free, but this gym is conveniently close, so I checked it out yesterday. I don't want to commit to an annual membership since it's not unusual for me to become disinterested after a few months. All I wanted was a monthly price. It's so convoluted - currently, there's no enrollment fee if you sign up for an annual contract, but there is an enrollment fee if you want a monthly contract... there's a $60 gym fee after a month or so... and so on. By the time that everything is said and done, my calculations for a monthly contract worked out to be roughly $55 - $65 per month for a few months which is unreasonably high. I get it that gym corporations need to make money, but there has to be a better and more transparent way to price memberships. DJ was incredibly kind and patient, so that is why the gym gets a 3 star rating instead of a 1 star rating. My review has nothing to do with the staff.

Orange theory is addicting!! Every class is different so you…read morenever get bored! The staff and coaches are amazing and are always there to motivate and push you when you think you have no more to give! Oakleaf has THE BEST COACHES! You can't go wrong with any of them!

Do not become a member here if you are pregnant, postpartum, thinking of becoming a mom, or have…read moreany health problems! I would like to preface this review by saying I love orange theory and have been going for YEARS. I was a founding member of this studio and used to go every single day. I became pregnant 7/2022 and was able to go minimally up until 2/2/2023 when I could no longer go because my belly was so big and the doctors were scared he was IUGR. I was generous to the studio to ask to put a freeze on my account starting in April as baby was due April 4th (still was charged $15 a month even though I was originally told no charge). On 5/30/2023 my freeze ended. From the date of my baby's birth (April 4) to literally now I have barely had a second to breathe let alone think of my orange theory membership. I had a very hard birth and my baby was very high needs with colic and reflux and would cry 24/7. I finally was able to remember to call to cancel my membership 6/12/2023 but I was 4 days late past the 30 day policy. I sent an email asking how many more times I would be charged and when my last day of classes would be and my email was never returned. I called the studio asked for forgiveness from ONLY this last payment seeing as I was only 4 days late, a new mom who was still in June experiencing birth complications (scar tissue that had to be burned out from inside of me) with a high needs baby and on top of that postpartum anxiety and depression. I even offered to get a doctors note or provide them with my medical notes. They said it did not matter to them the reason that they had to continue with corporates policy. Absolutely no support for postpartum mothers after being a member for years. They can see I haven't been there since February and offered me 10 free classes.. my baby is high needs I can not come!!! What if you were injured in an accident and could not cancel no medical notes are accepted! Beware at all costs!!!!! I would proudly tell anyone to join but not after this! They are all privately owned! Whatever happened to decency and doing the right thing! (I also told them I would be leaving a review and I was told by the studio to post it)

As someone that travels 100% of the time for work, I have seen many different PFs around the…read morecountry. While this one is not one of the newer facilities, all of the equipment is in good working condition, and you will not run into any of the equipment pads being torn or ripped. Someone is always walking around cleaning or dusting. All of the staff at the front desk have been very pleasant, but one person in particular prompted this review. Madreka (sp?) is phenomenal. She is always very pleasant and has a positive energy. She greets everyone she sees both on the way in and on the way out. In a time where it's extremely hard to find good customer service, her positive approach to her job both stands out and is appreciated.

Literally never had issues with this location, staff is so friendly but I'm so tired of never…read moreenforcing the lunk alarm. The absolutely insane weight dropping and throwing at this location is becoming a nervous system nightmare. I know PF does not pay workers anywhere what they deserve for dealing with some attendees, but please god start dealing with rude attendees at minimum. :(

The manager ,Keisha is very friendly, good customer service. The gym is very clean and has a…read morecommunity vibe. Love working out here.

So, I am canceling my membership this morning. I went yesterday for my first time and was having…read moredifficulty getting in their front door (no signage or instructions). I saw people in the center but no one came to the door. I called my granddaughter who had been there before and asked her how to do it. She said pull up your account and scan your ID under the scanner -located off to the right (not visible unless you are looking for it). I was trying to do that when a person came to the door and was snappy with me telling me that I needed to add it to my apple wallet. I did, she closed the door and left me to scan in. I scanned in and walked in to see several people that had been watching me struggle to get in. Definitely not a friendly welcome. I went and did Cardio - the place appears dirty, ventilation is poor which leads to a bad smell. Treadmills are older. I never made it to the weight area. It looked like they had what you would need. I might have been jaded after my warm welcome and spoiled after being a member of the Y. I changed due to location but will be changing back.

Ms. Nettie in the Kids Club is so great with my daughter. She always takes good care of her and…read morekeeps a good eye on her because she is one of the littlest ones. The equipment at the gym is fine and most people do not use tri-pods and film themselves at this gym. it's more laid back than Oakleaf or Mandarin North San Jose.

This place is trash! Dirty,junky, equipment is down for extended periods of time not to mention out…read moreof date equipment at this location! You are charging 1000'a of people $59.95 annual maintenance fee for this crap, take the money out of your pockets and fix this! Chuze is about profit,not matter the complaints you make they done seem to care

I went to Crunch Fitness as part of the Yelp event. Customer service was great and accommodating…read more As it was my first time there, I asked for a tour of the facility and they let me know it's the second largest Crunch Fitness in Florida. From walking in, I could already see how massive the place was and how much different equipment they had to offer. I went during a busy period and there was still plenty of equipment to choose from. Comparing to other gyms that I go to, they have different equipment that I didn't see at competitor gyms. There is a basketball court and comparing to other gyms, their boxing area offers more. I tried their infrared sauna as that was another option that I didn't see at other gyms. With how big the place is, how many people, and ongoing classes, it can be quite loud. It gave me opportunity to test and see how good my headphones noise canceling option is. I would consider joining as there are locations nationwide and several international locations. There's three different membership options with an annual fee if you're budgeting and thinking about pricing. They are not 24 hours so that is an option to consider for someone like me as I like going during afternoons and evenings. The reasons I have to consider weighing my options is that I already have two different gym memberships to 24 hour location gyms. For me, the drive to the location is also a factor.

If zero stars were an option, I would choose it. I have not…read morestepped foot in this gym in five years and yet I have continued to be charged, which says everything about how this business operates. When I was an active member, management and ownership were incompetent and dismissive, and based on my current experience, nothing has changed. Canceling requires jumping through unnecessary hoops, including outdated mail-in requirements that appear designed to frustrate customers into giving up. The fact that I had to call and ask for step-by-step instructions just to end a long-inactive membership is absurd. This is not a customer service issue. It is a deliberate failure of process. Between the billing errors, lack of transparency, and refusal to modernize basic cancellation practices, this gym demonstrates a complete disregard for its members. I would strongly recommend avoiding this location unless you enjoy being charged indefinitely for services you do not use.

Hands down best facility for personal training I have ever seen! Ashley and Erykha and staff will…read moreget you to your goals in a fun yet private environment! Take the plunge and get healthy, they have helped me reverse my type 2 diabetes and come off medications! I am actually saving money that used to go to medications!

From the owner: BoulayFit specializes in fat loss, muscle building, strength conditioning and contest prep. We…read moreoffer a wide variety of training to fit each clients needs. Our goal is to provide clients the tools to live a healthy and balanced lifestyle. We provide 1 on 1 private training and nutritional coaching.

Do NOT come here. After experiencing an awful customer service experience here & vowing not to…read morereturn to this particular location I spun the block once more... Big mistake today 12/15/25 I walked in to the entire gym WRECKING of raw sewage I had to ask another customer if I was the only one smelling this. She assured me it's been like this for DAYS!!!! Shame on them for even operating like this

Went to planet fitness in the cedar hills location in Jacksonville Florida earlier this year. It…read morewas hot there, the place was small, and there was no staff to help. Some people just walk in, without checking in at all. I received a call from the supervisor Danny begging me to give a 10-star review. I told Danny not to call me again. I have received numerous calls from Danny the supervisor begging me to write a 10-star review for the cedar hills location. I have asked him to please stop calling me and I have blocked all the numbers that he had called from. But he keeps calling begging for a 10 star review. I would not recommend the cedar hills planet fitness location.

Staff was incredible. Tanning beds were always clean. Prices were definitely good. Lots of options…read morefor tanning lotions not to mention. The red light therapy was amazing.

Great tanning salon. Only complaint is the hours. I wish they opened up earlier and closed later…read morebut that's the life of a working woman! Also wish they were open Sundays! The owner is great though! Very clean salon, he has a ton of lotions to choose from. Decor is so cute!