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    Work & Rugged Gear Store

    3.0 (1 review)

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    4 years ago

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    Cellar

    Cellar

    3.5(4 reviews)
    0.1 mi

    Adorable store with a lot to offer. They have a kids section in the back of the store…read more All the staff members are so friendly. There were so many items I wanted to purchase but then I'd have to buy more luggage! My favorite store in the area! Unique items worth a look!

    My family and I were visiting Sitka for the first time last week & stopped in at The Cellar for…read moresome shopping. We all found several items to buy. As we're paying, I hear the woman at the cashier yell across the store to a kid. Telling him if he breaks it he bought it. I turned to see & it's my 10 yr. old staring back scared & wide eyed. He was actually headed towards me to ask me what the metal object was. I told him it was to cut candle wicks & asked him to put it back. The cashier continued to grumble as if she was upset. I politely told her there was no need to yell. She just proceeded to repeat "if you break it you bought it", as if there was something wrong with her, never making eye contact. She took my cash payment & then completely ignored me. Immediately as I turned to leave, she started speaking badly about me to her co- worker, RIGHT THERE INFRONT OF ME & OTHER CUSTOMERS! I couldn't believe it. The other employee, a woman, looks at me & I tell her that is completely inappropriate & she should not be treating customers like that. This second woman then ignored what I'm saying & starts gesturing with her hand towards the door while telling me "goodbye, have a nice day". She repeated this 3 times!! What an awful experience we had at the Cellar! With these 2 horrible women with horrid manners. We truly regret giving our business to this store. Never again!

    Work & Rugged Gear Store - shoes - Updated May 2026

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