Good service and good prices! They are knowledgeable about their products! Cruise ship crews buy…read morealot of electronics there.

absolutely rude male cashier. i asked a very simple question and he answered in a blatantly…read moredisrespectful tone. i asked a follow up question, and he just kept repeating his previous response to me. he was also insanely rude to my friend as well. she asked about a return policy and he started freaking out and cancelled the sale. HORRIBLE customer service!

I purchased a phone that never worked along with a watch I had to wait to arrive in the mail. Was…read morecharged a restocking fee of $50. Now I am being charged $188.29 for the phone I returned. I spent 6 hours trying to activate the phone initially. Customer service and management refuse to refund my money for a product that never worked and I was never able to utilize.

Great deals. Lots of character. And every dollar goes back into the community. They've donated over…read more$1 million back to the community since inception. Also, a great place to volunteer!

With out doubts White Elephant is the best thrift store in town. They have donated over a million…read moredollars to charity in Sitka. The best selection of things about the local stores. Its schedule is difficult but it is worth it to go to look for what you are looking for.

Adorable store with a lot to offer. They have a kids section in the back of the store…read more All the staff members are so friendly. There were so many items I wanted to purchase but then I'd have to buy more luggage! My favorite store in the area! Unique items worth a look!

My family and I were visiting Sitka for the first time last week & stopped in at The Cellar for…read moresome shopping. We all found several items to buy. As we're paying, I hear the woman at the cashier yell across the store to a kid. Telling him if he breaks it he bought it. I turned to see & it's my 10 yr. old staring back scared & wide eyed. He was actually headed towards me to ask me what the metal object was. I told him it was to cut candle wicks & asked him to put it back. The cashier continued to grumble as if she was upset. I politely told her there was no need to yell. She just proceeded to repeat "if you break it you bought it", as if there was something wrong with her, never making eye contact. She took my cash payment & then completely ignored me. Immediately as I turned to leave, she started speaking badly about me to her co- worker, RIGHT THERE INFRONT OF ME & OTHER CUSTOMERS! I couldn't believe it. The other employee, a woman, looks at me & I tell her that is completely inappropriate & she should not be treating customers like that. This second woman then ignored what I'm saying & starts gesturing with her hand towards the door while telling me "goodbye, have a nice day". She repeated this 3 times!! What an awful experience we had at the Cellar! With these 2 horrible women with horrid manners. We truly regret giving our business to this store. Never again!