This place has amazing and unique furniture, gifts and home decor, not to mention name brand…read moremattresses. They also have some beautiful Amish made furniture. The staff is knowledgeable and friendly. Everyone should stop by here.

Do not buy anything here. The staff was dishonest about the time it would take to for me to receive…read moremy mattress. I was told 3-5 business days, and after two and a half weeks, they still didn't have it. When I asked for a refund, Kathy was rude and tried to talk me out of it. In the most disrespectful tone, she said, "all sales are final." the owner Eric who was in that day, intervened and gave me a refund, but he was also extremely argumentative and tried to get me to buy something else. When I told him my concerns about what happened, he became defensive and denied everything. They have high-quality goods in there but have poor business integrity.

Been buying from this local family business for over 20 years. It's where I go when I need…read morefurniture, every time.

Prices are good, store is clean and well-organized, it all checks out. Where this store really…read moreshines, though, is what's not on paper. My roommate and I went shopping here and he bought his first couch for our apartment, and the customer service we recieved was exceptional. Every single person working is kind and thoughtful and really goes out of their way to help. The delivery was incredible too, the movers even stopped to chat with my friend's grandma! She was taken aback at how kind and professional they were and gives her full recommendation; Furniture Exchange is the best and they care about their customers. Can't recommend any place more

Aima and Michael are both amazing employees. Super patient and accommodating. Bought three…read moretempurpedic mattresses from them and couldn't be more excited to get a good nights rest from here forward! The value we received on each deal far beat the competition locally.

We stopped in to this location looking for help selecting a new mattress…read more Trevor was extremely helpful, politely having us try possibly every type of mattress and firmness in the store. No high pressure, just suggesting we test different firmness levels we might like. Even though we hadn't planned on making a purchase on that visit, once we identified the exact mattress we wanted, the prices due to the President's day sale, were too good to pass up. Trevor's knowledge and help definitely made the difference and was the reason we bought that day. The delivery in a large box truck was made as scheduled and the gentlemen that put the mattress in place and removed our old mattress were cordial and efficient. We can recommend anyone looking for a new mattress to stop in at this store and speak to Trevor. We purchased a Beautyrest PressureSmart mattress, the tag says from the Serta Simmons LLC

Just purchased new outdoor furniture from Michelle, we have purchased numerous items from her and…read moreshe is always so helpful and easy to deal with. Truly the best furniture store around!, The entire experience from ordering to delivery is always top notch! Not to mention pricing that can't be beat, We recommend all of our friends and family to Thompsons, we will be customers for life!!!

Major issues with customer service. Although the business is family run, the current generation has…read moresadly destroyed this business. If you have the time, go anywhere else.

So happy with our new Loveseat!!! We have always had a great experience with Long's!! I can get…read morewhat I want without the sticker shock!! Thank you Brad!!

Went in on a whim and found exactly what we were looking for at 75% of the cost of other places in…read moreBloomington. They had huge variety of furniture, nearly all of it marked down from an already affordable price. The people working answered our questions without following us around trying to persuade us to buy anything. It felt like a homey and friendly place. They even gave us delivery for half the price advertised. Definitely recommend coming in here for your next furniture purchase.

Ken Miller was the person who helped us and he was wonderful, he went above and beyond! We ended up…read morebuying 3 mattresses, 1 king and 2 queens. Ken showed us all the different qualities and kind of mattresses, explaining all the honest facts and comparing prices. 100% recommend this store, Ken gave us a really great discount and even mattresses covers for free!

My daughter has recently moved to Carmel and needed to buy a mattress. She asked me to do some…read moreresearch for her and I sent her here based on the great reviews. She went in on a Friday afternoon and Ken spent time helping her. What was wonderful was that he showed her different mattresses at different price points. She ended up buying a Saatva mattress that was a comfort return. Ken educated her on the process of what happens when Saatva gets a returned mattress. (We have a Saatva mattress that we ordered online and can attest to the great quality.) The price they paid compared to purchasing direct from Saatva was amazing. She also purchased a box springs and rails. Everything was delivered the next day. It was a seamless purchase and they couldn't be more thrilled. Thank you, Ken, for taking great care of my daughter.