I was visiting from the states and mentioned to my friend I was thinking of getting Birkenstocks…read more She mentioned she had a great recommendation for a store with expertise in Birkenstock and that she could use a new pair herself, so we paid a visit to The First Step. Peter was incredibly knowledgeable and helpful, not just about Birkenstocks but even about feet. He made a very helpful assessment about my feet and recommended both the size and style that would work for me, also helping me learn more about preventing some potential challenges with my toe alignment. While I didn't end up leaving with a pair, mainly because I was indecisive about the style and color, I did leave with much more knowledge about Birkenstock and what to consider about footwear that would be best for me. My friend and her partner both left with a pair and also got fantastic help to determine the right size and style. I was particularly impressed how much service they provide around repairs and care. It's very rare to find a business with such personal service but also a mind for sustainability and quality. Highly recommend The First Step!

This was my first purchase of Birkenstocks. My chiropodist recommended this store. I called, left a…read moremessage and received a call back within 10 minutes from Peter. I made an appointment. Well, this was quite a wonderful experience to be properly fitted with genuine good old fashioned service. No rush, no pressure sales just the best quality and service that I have ever experience purchasing footwear in 65 years. I will not go anywhere else.

Wonderful owners who are extremely helpful, knowledgeable, give honest input and are extremely…read morepatient in helping to find the right size/fit/style. Amazing selection of high quality shoes. I've purchase leather dress shoes and Clark's originals ankle boots, my wife bought two pairs of Birkenstock sandals here as well and we're extremely happy with our purchases.

I love this place. A relaxed environment, a nice owner, and a huge selection of comfortable shoes…read more Not necessarily fashionable, but if you like Birkenstocks, clogs, Dr. Martens, All Stars or that utilitarian leather boot brand that's all the rage right now, they've got a very good collection. The reason I really love this place, though, is that they stock Birkenstock's blue arch supports. $45, and a better product than the custom arch supports people buy for hundreds of dollars. For those of you with fallen arches/flat feet & the corresponding back pain, these arch supports are blue gold.

Excellent staff, & help to get shoes for my brother. who is…read more87. I would recommend this place to anyone. Staff very knowledge & patient.

I have a lot of pain in my foot but can't afford a custom orthotic. My chiropractor recommended I…read moreget an insole at New Balance because they have well trained staff and their insoles are a better quality than the ones sold in grocery stores/pharmacies. This location is about a block away from Yonge St and St. Clair Ave. The door is accessible and the St. Clair Station is close by. There are parking garages nearby but street parking directly in front of the store is difficult. The store reps were very helpful and greeted me right away. Since all the reps in the front were busy, one rep called someone from the back. She did 2 measurements of my feet than tried different versions of insoles in my size and different shoe sizes to help me make my choice. It was a great experience and I would definitely recommend this location.

If you know me fairly well, you'll know that I like wearing sandals in the summertime. I will wear…read morethem as long as I can into autumn until it's too cold or I get weird looks from people who have pulled out their Ugg boots when the temperature is still above freezing. I tend to wear Birkenstocks. However, my favourite sandal brand is Naot. The brand hails from Israel. They are equally as comfortable. However, you don't need to break into your sandals like you do with Birkenstocks. The other cool thing about Naot footwear is that they last for years. The quality is superb. It's the main reason why I haven't been back to this store in years. My purchases a few years go keep going and going. I passed by Naot Footwear and was so happy to see it from afar. I own a pair of leather slider sandals. They are comfortable. I wore them whenever I went on cruises and warmer climates (trips to Florida and California come to mind). It feels like eons since I last took a tropical vacation. The downside to this pair of slider sandals is that they don't have a backstrap. I remember walking along Steeles Avenue West near Dufferin Street with a friend. One of my sandals went flying in front of us as we were casually walking about. No one was injured. We laughed hard afterwards, though. This store is known for its seasonal sales. I hope that there's still a basement. You do get rock-bottom sales in the basement. The same friend and I went there years ago. She got six (!) pairs of footwear, including thigh-high boots. Everything was heavily discounted. To this day, she gets compliments whenever she wears them. I have a pair of ankle boots and my sandals. I absolutely love them. The other cool aspect of Naot is sizing. Women's sizes range from sizes 4 (European 35) to 11 (European 42). I am a size 11 and was in heaven seeing so many styles. I do need to drop by and check the store out the next time I'm in the neighbourhood. I would like to get a new pair of sandals with a backstrap, so I don't do my flying sandal routine again. I used to get the Naot foot cream and it was awesome! We parked in a parking lot when we were last there. Due to the Eglinton Crosstown construction project, this parking lot has disappeared. However, I saw lots of parking on Eglinton and side street parking. (183)

ordered a pair of shoes online. Got them 2 days later. I'm very happy with the quality of their…read moreshoes. They were on sale, so, a good value.

I ventured into this Walking on a Cloud store at Eglinton Square Shopping Centre to look over…read morefootwear selections. It was a cloudy overcast day once again but store staff were cheerful to offer a hello or any assistance. There's a terrific selection of name brands plus others that I'm not familiar with. Nevertheless, a large varied selection to choose from. Some styles certainly tweeked my interest and I plan to return another day with my sweetie in tow (for a woman's perspective).

If you have "wonky" feet as I do, this is the place for you! Such a wise variety of shoes, many…read morewith removable insoles to make way for orthotics. Comfortable yet stylish. And many available in my hard-to-find women's size 11. Simone was also excellent in suggesting additional styles I had missed. Going forward this will be my go-to store for shoes!

They have a terrific collection of boots, ankle boots, sandals, athletic shoes, everyday shoes and…read moreshoes for special occasions. You can easily find different collections for women, men and kids. The staff are very helpful and the store is clean.

So, I was driving up the QEW, about 3/4 of the way to Toronto from Buffalo, and I suddenly realized…read morethat I'd left my nice going out shoes at home. Whoops. I really couldn't wear hiking boots with my outfit to the concert I was heading to, so while I was eating breakfast with Lee, I weighed my options. There was Payless, which would be cheap, but maybe not the best selection. I remember hearing that DSW had opened some locations in Canada, so I figured I'd go with a store that I'm familiar with. So this place is precisely what like any other DSW is in the US. Men's shoes on the left, Ladies' on the right, clearance racks in the back, and various accessories and such all over. So if you've been to a DSW in the US, you know what you're looking for. Now, perhaps the expectation for some people is that "D" stands for Discount. This is sort of true and sort of not. If you want a deal, you look in the clearance racks. For the most part what is good about DSW is the variety of options and price ranges. It's not a warehouse full of cheap shoes. I ended up spending a good half hour looking for a pair that would feel good and look good with what I was wearing, and I made it out of the store for under $30 for a decent pair of shoes. So 3 stars for a bog-standard DSW experience. I was a little bit disappointed that my DSW card doesn't transfer across the border, that was a little disappointing considering other cards (like Costco) do. I don't want a separate card, I want the one I have to work!

We stopped by here on our last day in Canada. I couldn't find exactly what I wanted, but there's no…read moreshortage of choice of cowboy boots, for men and women. They also sell western clothing and accessories - a great selection of belt buckles, bola ties, hats, gloves etc. Even though I didn't purchase this time, service was still knowledgeable and helpful. I'll have to try on my next trip to Toronto!

I highly recommend Bootmaster. Great people to deal with. Thanks Helen for getting me into some…read moreawesome Lucchese boots and a Stetson El Patron hat.

I ordered shoes on August 21st and there is still no evidence of them being shipped. I have…read morecontacted Getoutside Shoes multiple times and they blame US Customs and Border Patrol and have not done anything to rectify the situation. I asked them to re-ship the item and have not heard back. But if you are in the US, do not order from them until they can actually deliver the items! They said 5-7 business days and we have far exceeded that at this point yet they just continue to offer excuses and not a remedy.

Horrible service, no attention, barely acknowledged our presence in the store. we were going to buy…read morebut decided not to because of the bad service