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American Fork, UT

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Woodspring Suites Provo American Fork

1.7 (9 reviews)
Open • 7:00 am - 10:00 pm

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8 months ago

Great staff, always accommodating, clean hotel. Handled guest with care and issues quickly.

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9 months ago

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Holiday Inn Express & Suites American Fork- North Provo

Holiday Inn Express & Suites American Fork- North Provo

(36 reviews)

$$

Feb 5-7~Stayed at this hotel. Awesome pricing for what you get. I would have thought it would be…read morehigher priced. The bed was newer and very comfortable. Lots of nice newer pillows. I'm a pillow lover! Very clean linens. Lots of drawers. Plenty of lighting. This is the first hotel I've ever stayed in without a bible. LoL! Microwave and refrigerator. Coffee maker with coffee pods. Desk and chair. Additional comfy chair for lounging. Bathroom had newer towels and wash clothes. Nice size. Toilet seat had a nice feature. Slow shut lid. There was a hairdryer. Lotion, mouthwash, shampoo, and conditioner were provided. Bath and body works products. They smelled awesome! Water pressure in shower was fabulous! Free breakfast! Really neat automatic pancake maker. Kids would love it. Juices, variety of breakfast items, muffins, cereal. Nice selection! Computers available in a nice size area to work. Pool and hot tub and work out room. Reason I didn't give a 5 star. We tried to call for 2 days before arrival to ask question and no one answered or returned call. When we got there we got to our room and called down to tell them ice machine was beeping and again no one answered. Went downstairs they were there but they don't answer phones. I would recommend this hotel. Amenities are awesome! Great for families with kids!

Pros: * Rooms are bigger than standard rooms at newer…read morehotels. * They have a hot breakfast. Try the pancake machine if you have a chance. * They were able to check me in before the advertised check in time without charging me. Cons: * Pool was closed during my stay. * Rooms have wall A/C units and when they turn on it can be loud. Some rooms also face the freeway and that can be noisy as well. They keep earplugs at the front desk.

Fairfield by Marriott Inn & Suites Provo Orem

Fairfield by Marriott Inn & Suites Provo Orem

(28 reviews)

$$

I was here for 3 nights doing some training with a new company and I have to say, I truly enjoyed…read moremy stay. Hannah was the clerk on duty when I checked in and she was truly delightful. Very helpful. She pointed out several places I could get dinner. Later in the evening when I was having an issue in my room she quickly sent a maintenance person to help me. Unfortunately, I don't remember his name but he did a great job as well. The room itself was very clean and well laid out. The mattress was very comfortable. I wish I could have brought it home. The bathroom is beautiful. Huge shower. The only thing I might recommend for the hotel, to avoid a potential falling issue, is either a rubber mat in the shower or some sort of applique on the shower floor because it is a little slippery when it is wet. The bath towel was one of those big fluffy kinds that everyone enjoys. The hand towels and washcloths were not as high quality but were useable. I had read other reviews about the breakfast being sub-par but I found it adequate overall. There is a problem with the waffles though. They need to either use a different batter or refine the recipe. They were a little nasty. I noticed other people who couldn't eat them as well. Not much to recommend about the area it's in. There's a grocery store and a few restaurants in walking distance, but nothing else. If you have a car it would be much more convenient. I wish to thank all the staff and management for making my stay comfortable and enjoyable.

This hotel charged me for a cancellation that was within the cancellation window and according to…read morethe policy. I had tried to modify a 2 night reservation to an 8 night reservation but couldn't, so I cancelled it and booked a new reservation. They charged me for the cancelled reservation and the new one. I sought help from Bonvoy to get a refund and they first submitted it to the wrong hotel somewhere in Georgia. So I had to open a new case again. They decided they would not refund it but never notified me. So I called again and found out and asked them to prove it but they couldn't and then the lady hung up on me. I still have not received any follow up, any proof, or any effort whatsoever to help me. Bonvoy says it all up to the hotel. I called the hotel directly and they said it was all up to Bonvoy. So they stole $255 from a mom trying to take her teens on their first real vacation.

Motel 6 - Motel Lehi UT Double

Motel 6

(60 reviews)

$

- Limited parking. - Hallway stank of mold…read more - The lady receptionist seemed unhappy to be there. Spoke real fast and didn't care about customer comfort. + Next morning the guy receptionist was much friendlier though. + Ice machine on 1st floor past the lobby. . Be sure to receive parking permit from the receptionist. + At least it's cheap. + Clean, good room. Got the job done. - Low privacy. Neighbors easily heard. I could hear the next-door baby crying frequently. - Elevator not working. - Vending machine(s) empty. $85/night. Fri 6/12/26

This hotel is awful. I didn't expect much being a Motel 6 but this place was just disgusting. We…read morechecked in jumped on the elevator and as soon as the elevator doors opened on the 3rd floor, it smelled like urine. It was awful. Our room was run down, and dirty. Stains on the sheets. We had a wasp flying around the room 2nd day. No idea how it got in the room as the windows don't open. 4th day husband found a roach in the bathroom. The back of the hotel grounds in COVERED in dog poop. Took my dog to the "dog bathroom area" and that was also covered in dog poop everywhere. Our microwave had no plug available where it was located so we had to move it onto the desk every time we wanted to use it. Light above desk kept flickering. Grease stains on the wall above the desk like someone had a portable stove or something there at one point and cooked right there on the desk. Bath towels are so tiny and stained. Ice maker in the lobby was leaking and the drain area for it was disgusting, full of mold. Nothing good about this place. We tried to find a different place to stay after seeing things but every place that would take our dog in the area, had no rooms available. So we just had to deal with it and hope we didn't bring any roaches home with us.

TownePlace Suites by Marriott Provo Orem - Huge living room area

TownePlace Suites by Marriott Provo Orem

(43 reviews)

$$

I am traveling on business and am staying at this property. The property is clean, convenient and…read morehas great amenities. But what has really made my stay exceptional is the staff. They are welcoming and helpful. Clayton went out of his way to help us feel welcome. He helped a resolve an issue with my booking that was caused by my company. He was so gracious. Amy was also wonderful; she recognized me a day into my stay and indicated she was pleased we ended up at this property. Its nice to stay somewhere that the staff recognizes and acknowledges me. It feels like home. I will definitely return to this place.

The stay at this hotel was sufficient. Check in was easy, breakfast was good in the morning. They…read moreusually keep coffee on stand by in the lobby throughout the day. The room was a little underwhelming. The bath tub didn't drain very well, not sure if it was due to the angle of the tub but there's always water left in the tub. The side dresser top drawer was broken and was very hard to open. The doors and Walls are a little thin. Hearing people walk through the hall. Not sure if my upstairs neighbor was stomping or just heavy footed but the sound of walking above was very distracting and did not help with sleeping. They have shampoo, conditioner and body wash in the shower. I ran out throughout my stay and requested more conditioner but never received it. If you're in a pinch staying here isn't bad, but not the best stay.

Comfort Inn Lehi - Thanksgiving Point Area - Bait and switch brought to you by Comfort Inn and Expedia.

Comfort Inn Lehi - Thanksgiving Point Area

(11 reviews)

I use a checklist of things that are important to me in any hotel and hotel room. These may or may…read morenot be important to everyone Hotel Ratings Checklist Location/ accessibility- close to I 15 Ease to get to room- small elevator not easily accessible Room size- good Space to lay out suitcase- no Thermostat- AC/heat- ok Bed- ok Pillows- ok Desk for working- decent sixe Chair for desk- too low, not adjustable Plug for electronics charging on desk-2 plugs on desk lamp USB charging outlets- no Bathroom vanity- tiny and in the room Sink height- low Toiletries-low end Towels- nice size and thickness Shower size- small Hot water in shower- good Bathroom exhaust fan- inadequate Age of plumbing- average age Shower head height- could be higher Toilet size, age- small, low WiFi- strength, secure?- very slow and not secure- TERRIBLE Refrigerator- yes Microwave- no Coffee maker- yes Clock- yes Night light- no Cleanliness- ok Privacy- ok Noise levels- average TV & channels- ok Lighting- good Kleenex- yes Complimentary water- no Parking- yes, accessible Service- poor, no maid service Special features- none Breakfast included- yes Food- poor Value- ok, not great, not terrible

I booked this stay specifically for the hot tub. I never…read moregot to use it. I booked through Rxpedia and there was no notice that the amenity would be offline for planned maintenance. Additionally, there was no notice at check in that the planned maintenance would be occurring. When I asked about the hot tub at check in I was given the hours. When I went to use it, only then was there a sign. The hot tub had been drained and was being painted. Planned maintenance. I was told "It will be ready on Friday." and was still offline at checkout, noon. I was told by the staff "If you want a hot tub, drive over to the community recreation center and buy a day pass." That was customer service: How to work around our bait and switch with additional time, inconvenience and expense. Outrageous. Additionally, my bed sheets had blood on them. The room was run down with poor HVAC. I asked for a late check out and asked for a 1200 noon check out. At 1115 my room door opened by a staff member. I was in my underwear when she barged in and told me check out is 1100, time to leave. I was stunned, I told her I had gotten a noon check out. She just said OH and turned and left. I went through Expedia for help and the property kept telling Expedia "no one is here to make a decision on a refund". Expedia suggested I try to get the refund in person at the property. I did. I found the manager / owner roaming around outside, the front desk unmanned, and he seemed very annoyed to come in and help a customer. I told him I wanted a refund for the hot tub bring out, blood on the sheets, and having staff barge into my room telling me to leave AFTER HE had approved the noon check out. He looked at my stay and the rate for each night. The owner / manager stated "I'll refund you one night." I asked him which night? The owner / manager stated "The last night which with tax was about $135. I accepted and wanted to be done with this poorly maintained and horribly managed rip-off joint. The owner-manager told me he would "Refund my card." and never did. Now 5 days. Expedia finally got in contact and the property said "No refund." In addition to all else the owner / manager lied to me to get me to go away. I treated him with respect and as a gentleman. Sorely misplaced.

Woodspring Suites Provo American Fork - hotels - Updated October 2026

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