The lady there is terrible. She always want you to pay more. I always used to take washed clothes to dry there.
It costs £1 per 14 min run of dryer. It actually dries clothes. These were enough to get things dry (more than enough if a bit less filled). Even at so many occasions, I had my clothes destroyed because of extra heat and time.
Last time when I went to this laundry, I put my clothes into the dryer and went to the other dryer to put the remaining, She just reduced the heat rating for the dryer and after 14 mins when I opened the dryer, it was dead cold.
When I complained, they said that I had to pay more. I was not alone. Other people also supported me but the lady and the old man started to be not polite at which I left the laundry.
Dishonest behavior. If they want money, ask as charity but for business, it should be more professional read more