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    Woods Mill Orthopedics

    1.0 (1 review)

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    6 years ago

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    Woodlake Podiatry

    Woodlake Podiatry

    2.2(5 reviews)
    0.0 mi

    Dr Hannawalt was knowledgeable and made it easy to converse about issues…read more Really appreciated her input. I wish her receptionist/X-ray tech could have been kinder and taken extra time to assist patients in office and waiting room. She didn't make a favorable first impression. It would have been helpful if she had explained before my first appointment that she would be taking new X-rays during initial visit. I also could have passed along notes from my orthopedist as well as finding out my X-ray deductible. None of the above was mentioned to me. She stated on phone, "Just bring your past X-rays." I had no idea what I would be charged for their current in-house X-rays. This receptionist said it was too late to call my insurance. She, also, made me sit back down with clip board & wait while she chatted with a walk-in individual. She clearly saw my foot was injured but she didn't want me to hand in clip board at window while she chatted for 5 minutes. She told an elderly couple who were referred to Dr Hannawalt to take a biz card & call the number to make appointment. They couldn't read the fine print on the card. They asked me to read the number. She could have taken the extra "step" of writing out the phone number for them. (No podiatry pun intended) It seems, often, doctors don't realize how staff may be treating patients and potential business.

    Poor office experience with Sheryl Hanawalt, podiatrist. I…read morewas sent away because their office does not accept American Express. They accept my cash, my insurance, but not my American Express. This office also requires your credit card to be kept on file. Red flag. Maybe this doctor knows how to treat feet, but she does not know how to treat patients. I'll find a better doctor than this one to treat me.

    Woods Mill Orthopedics - podiatrists - Updated May 2026

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