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Arch City Foot & Ankle

5.0 (6 reviews)
Closed • Closed

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Total Access Urgent Care

Total Access Urgent Care

4.7(116 reviews)
8.4 mi

I brought my 3 yo daughter in to the location for ear pain. Unfortunately, the location was closing…read moreas I walked in due to bad weather conditions. The physician assistant, Michael Jelinek, overheard that my daughter was having ear pain and said he would allow her to be seen even though they were closing. My daughter was diagnosed with an ear infection then prescribed an antibiotic that was onsite. I am very appreciative of the staff and provider for going above and beyond for us. Great experience that needs to be recognized!

To be very clear, my care at urgent care in November was top notch. I have zero complaints about…read morestaff and how I was treated medically. With that in mind, urgent care billing team has been the worst part of the experience by far. I never received an itemized statement, despite numerous requests for one to be able to apply my FSA funds. After being told I had a $0 balance on the automated line, I was sent to collections. I finally got ahold of someone months later to explain what I needed, to be able to pay, and was given conflicting information. Representatives continue to be unhelpful, cannot do anything to pull this back from collections or remove collection fees, and have no care that this bill should have never been sent over in the first place. So now I owe more than before, which could have been taken care of simply, back in December. I will not be using urgent care services again.

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Total Access Urgent Care - Dr. Jason Schlautman

Dr. Jason Schlautman

Total Access Urgent Care
Total Access Urgent Care

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Arch City Foot & Ankle - podiatrists - Updated May 2026

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