What a great experience. Being claustrophobic the idea of becoming a wine cork was not appealing…read more The wide bore MRI WAS GREAT!!!! Being 6'2 and 350 pounds MRI's have been very traumatic for me. But these machines took that away

Professional and friendly staff. They have an open MRI machine that is better than a regular MRI…read moremachine for those who are claustrophobic. The procedures went well. They tell you by microphone how many minutes each procedure will take. I highly recommend.

great experience. nice people. would highly recommend. They were easy to reschedule with and made…read morethe process easy. Very nice to machine

Had both full body MRI and cardiac MRI. The office is brand new, clean, and very spacious. After…read morebrief check-in, I was led to a changing room where I changed into new "MRI safe" clothes, and finally into nice room with windows and what looked like a brand now MRI machine. Jerry, the owner, was my technician and explained every step of the MRI very clearly. I got to choose my own music for the scans, which took about 90 minutes because I ordered two very thorough scans. Afterwards, Jerry even showed me some of the images and explained how the Radiologist would "read" them. All in all very wonderful experience. I have a family history of heart disease - both of my parents had major cardiac events even though they were both healthy. I plan on coming back every year or two. Preventative screening is the future and I don't want to wait for something bad to happen -- I'd rather know!

I brought my 3 yo daughter in to the location for ear pain. Unfortunately, the location was closing…read moreas I walked in due to bad weather conditions. The physician assistant, Michael Jelinek, overheard that my daughter was having ear pain and said he would allow her to be seen even though they were closing. My daughter was diagnosed with an ear infection then prescribed an antibiotic that was onsite. I am very appreciative of the staff and provider for going above and beyond for us. Great experience that needs to be recognized!

To be very clear, my care at urgent care in November was top notch. I have zero complaints about…read morestaff and how I was treated medically. With that in mind, urgent care billing team has been the worst part of the experience by far. I never received an itemized statement, despite numerous requests for one to be able to apply my FSA funds. After being told I had a $0 balance on the automated line, I was sent to collections. I finally got ahold of someone months later to explain what I needed, to be able to pay, and was given conflicting information. Representatives continue to be unhelpful, cannot do anything to pull this back from collections or remove collection fees, and have no care that this bill should have never been sent over in the first place. So now I owe more than before, which could have been taken care of simply, back in December. I will not be using urgent care services again.

I came here for an advanced MRI on the angry knees today. Note to self, do not (I repeat) do not…read moreuse the Navigation app. on cell phone to find this place again. It got me in the wrong freaking place! It took me nearly an hour from Arnold to get to this place. There are clear directions on the map that the doctor's office provides. Use those & not the dreaded GPS. The staff were very very nice. Typical of any healthcare facility to have an insane amount of paperwork to fill out. I jokingly said to them that I would gladly provide a thumb drive of my health info. for them to download. In any case, the physician's assistant (methinks) did the injections perfectly. I hate needles. I can't watch anyone give me injections. Gives me the heebie jeebies. Just a pinprick. Small needle. Simply awesome! The bad part of this experience was that the order did not contain the word "MRI." So, they had to call the knee doctor's office for a brand new order for insurance purposes. I had to wait & wait. Total time spent at this facility: about 2 hours. The headphones that they provide does not drown out the sound of the MRI machine at all! I would much rather prefer this sound than the sound of a barking dog. It is incredibly cold (a bit tooo cold for this zero fat skinny bitch) in the room. The blanket provided some comfort. All in all, awesome staff & facility. Parking is plentiful.

My first time at this location for some typical imaging and the process was quickly and easy,…read moreeverybody was friendly and helpful and the facility was immaculate.

No hygiene practice whatsoever. No changing gloves in between patients. The phlebotomist typed with…read moreold gloves, rubbed the face with gloves, even worse, touched the open needle wound (bleeding) with the old glove. I was shocked. And she even coughed at my face, no mask. They need serious training for practicing standard hygiene.

I came across Professional Imagery and what a find! Pleasant, professional and caring staff! They…read morewent above and beyond and made the experience seamless and pleasant! I will never subject myself or anyone I love to the hospital MRI/ CAT scan nightmare ever again! Thank you PI for your great customer service and care!

Had a very good experience here at Pro Imaging. Although I was nervous, Brittany and the young lady…read morethat performed my CT scan were very patient and kind. Thank you Brittany!

I always receive top notch care. Every time I've had a stay here, for any reason, they make my stay…read morewonderful! The rooms are spacious and clean.

Accompanied my mom to this location for an appointment. She had to check-in through the emergency…read moreroom. The staff was quite friendly. The rating is for the appearance and cleanliness of the hospital. The hospital is located off of Bowles Ave/highway 44 in Fenton. The parking is spacious and the most importantly it's FREE and convenient. The staff will assist you with providing direction. Check in is simple and easy. There were no long waits. This issue is how can a hospital be so visibly dirty. I am mean out right disgusting. It's as if they have no in-house cleaning staff..........HONESTLY!!!! I didn't want to sit anywhere and as I'm walking down the hall I'm thinking to myself a hospital should appear to be clean by all standards and no wonder people get sicker when being admitted to the hospital. I wouldn't want to visit anyone here let alone be seen here. Completely unacceptable.