The "DD" crew just blew me away on how incredible they did with my 2014 Caddy XTS... IT WAS A TRAIN…read moreWRECK when I took it in... Anthony and his fellow detailer attacked every 1/4 inch of my car... when I saw it, I hardly recognized it... trust me, it did not look this good since the day I bought it... The engine compartment even looked brand spanking new!!!! People this is the go to place for car detailing at the Show Room level... Cory, Anthony and Anthony's side kick, I wish Yelp had a 10 Star rating system, because you guys would get ALL TEN STARS...!

I took my truck here and asked Cory(Owner) for a truck detail because my new born daughter will be…read moreriding in the truck. He told me it will be $260 and I agree thinking it's going to to be spectacular job. When I got my truck back it's half ass work with dog hair still on the car, spots never touched in multiple places. I highly do no recommend this place. I paid my $220 and never coming back. Seriously, save yourself a head ache and go some where else. I still have a face mask by the side of the seat that wasn't even touched. I wish I could give it no stars. What a waste of time and money. Corey did offer to give me a free car wash or a refund half refund. I declined. If money was a issue I would have done it myself. This was a waste of time.

I'd give zero stars but can't. The wash itself doesn't work. Leaves smudges aside from the grime…read moreand dirt. Very disappointed! And I paid for the 30.00 service which is the best they have. They just make excuses.

The brush they use always scratches up my car! Every single time I come here they always scratch…read morethe crap out of my car with those damn brushes. 0/10 not coming back again

The most expensive, and worst, car wash in Dothan. Made a bad decision to go here when I was…read morepressed for time. Average wash, sketchy employees, and maybe 25% of the vacuums work at any given time. Needs to go out of business soon.

I stopped by this car wash in 2024 to wash my car. I was having trouble and an attendant came out…read moreand helped me and I got my car washed. From that point on, I was receiving a $22 charge on my credit card that I used and I was thinking that it was my husband stopping by and getting his car washed. In a recent conversation with my husband I discovered that the few times that he did wash his car at a car wash it was paid in cash so there were $308 in charges that were charged to me since 7/14/24. In asking around, I discovered that this particular car wash (Car Wash USA #433 Dothan AL ) did this to many customer who only went in on a one time wash. I have written my credit card company but if I can not get refunded, I will contact an attorney to stop this company from fraudulent activity.

excellent car wash & exceptional staff! Towels are always available & vacuums work extremely well…read moreThanks Take 5! Going to miss you when we go north

This is not a very good car wash. In my opinion, it is poorly managed and poorly maintained…read more Equipment is constantly breaking down, leaving customers without working vacuums or compressed air. My car frequently exits the wash full of soap. They advertise armor all for tires, but what they don't tell you is that it doesn't get sprayed on in the car wash. You need to apply it yourself. I was just there today and at least one of the vacuums has been missing for well over a month and again they have an entire section closed off for no apparent reason. The attendants seem apathetic and disinterested in helping the customers. There is one bright exception, a young fellow with a crew cut who works his tail off. I don't feel that the membership is a good value only because the quality of the car wash is so poor. It's definitely an example of you get what you pay for. It's a shame because when this car wash first opened it was very well managed and very well maintained. We were glad to have it. Seems like over time the Take Five people have abandoned this car wash, which is surprising given the fact that it is situated along a well traveled highway close to several highly coveted resorts in the area.

I filed a complaint against Take Five/Googoo Car Wash on Carter Hill Road in Montgomery, Alabama in…read moreAugust 2024 . Big Five?Googoo car wash knowingly overcharged me $19.00 (rounded up) every month for six months, after they reduced their rates in January 2024. I did not know that the rate was reduced until I spoke with a carwash tech at the carwash six months later in June 2024. At my request the tech showed me the details of my account on the company's computer showing the six month period that I was intentionally overcharged.  I tried several times to resolve the matter with Big Five the owners of Googoo car wash via phone and email. I requested a credit for the previous six months, which I thought was a reasonable request, because I would be refunded due to their error, and I would continue being their customer. Take Five countered my offer saying that" they will given me credit for one month's car wash, and that they have no obligation to refund with they overcharged me. Take Five's perspective was it was my responsibility to change my billing plan. Which is absurd since I did not know there was a price reduction until six months later.  However, I have read other complaints on the BBB review site regarding Big Five from other consumers who experience my same situation and TakeFive issued them a refund after contacting the BBB. Currently Take Five/Googoo Car Wash has a "F" rating with the Better Business Bureau. Take Five according the the BBB has had "538 complaints closed in last 3 years 312 complaints closed in last 12 month." I filed a complaint with the State Of Alabama Attorney General's Office who contacted Take Five corporate office. According the the AG's office Take Five stoned walled them for several days initially denying that they had received a request for information from them and then they claimed that the had problems opening up the file that the AG sent them. In the end they said that posted signs at the car wash stating their price change however no such signs exists and I have taken pictures of the car wash to prove it. They actually have no prices pointed on their location the only listing of the prices is locate the touch pad screen when entering the car wash to purchase a single car wash or to purchase an ongoing membership. Please stay away from the unethical fraudulent car wash. To add insult to injury they are still trying to bill me for services after I told them to terminate my account. I use my cash app to pay miscellaneous bills and fund it accordingly.

August 2024. Broken equipment brushes in the one lane auto car wash. I paid for a deluxe wash…read more While going thru I noted that the twirling brush that cleans car hood and trunk did not engage or work during wash. SUV hood was left dirty with leaf bits. I pointed this out to staff and requested that I be allowed to go thru wash again, presented my receipt, and did this within 1 day. Staff refused and insisted I pay to go thru again. I paid for a second wash, with same problem. Staff was advised. No refund was offered. No premium service provided. Since equipment to clean hood and trunk are not working, AVOID this business.

I really enjoyed the experience. They worked hard on it and addressed any small concern I might…read morehave. Thorough. Great job!

I confess that I haven't taken the best care of my car. I brought it in with a ton of pet hair in…read morethe back that I thought would never come out, and I was worried my paint would never look as good as it used to. These guys took extra good care of me, and now my car looks and feels as nice as it did when I took it off the lot that first time. If you want an above and beyond experience that will exceed your expectations, look no further. I would advise that if you want a full detail package like I did, you should plan on leaving it with them for a few hours if you can. Perfection like this takes time, y'all. Support local businesses!

I totally agree with the previous reviewer. Do NOT use the…read morelocation by the mall. One day I went through twice, after purchasing the Deluxe car wash. Neither time did the car wash turn on. I called the 1-800 number to explain the issue and get a refund. Linda was rude and told me they would have to look at the "books" to see if it didn't turn on and would then issue me a refund in 4 weeks. To my shock, my "refund" was a few $9.00 vouchers called "Dothan Dollars". These vouchers did not cover the two $11.00 car washes I purchased. I tried to use the voucher today. Once again, the car wash malfunctioned. I called the 1-800 number again and spoke to Linda. She was rude and blamed the malfunction on the position of my car. I stated that could in no way be true because the employee that happened to be there was right behind me and witnessed the entire event. Plus, if it was my positioning, the wash wouldn't have come on. Instead, it sprayed the front of the car, not the back. It was obviously a machine malfunction. Do NOT use any of these locations. The machines take your money and do not perform as expected. Furthermore, you will lose your money since they DO NOT offer refunds. Absolute scam.

So half a year since the last review, it seems not much has changed. I paid for the full $15 wash…read moreand spent 10 mins wiping soap off my car. But on the plus side, there was a LOT of soap dispensed during the car wash... at least they weren't skimping on the suds. So, I gave them more than 2 stars. The vacuums had enough sucking power, but both hoses attachments kept falling off. There were clean rags and window washer bottles for each stall, so for that I give them another star. Of the 5 car washes I drove by in Dothan, this one was by far the best... I did not pass the previous reviewers recommendations (they were out of my way).

My car was damaged on the track inside of Otto's Car Wash in Destin (yes, there's footage). After…read moreinitially telling me they were going to take care of it, they're refusing because two different quotes were $4,000 estimates (meanwhile, the owner is on vacation). So sorry that modern cars have cameras and sensors in the bumper! The attendant was working alone at the time, and told me so afterward and said he rushed me through because he was frazzled. Do NOT take your car through Otto's. If it is damaged, they'll give you a hard time, even though we all know they carry business insurance for this very reason. You'll be hearing from my attorney.

Fast easy and very good car wash experience ..I got the basic wash…read more Then free vacuum cleaning spray and towels available to wipe down my vehicle. Music playing through speakers as I clean my vehicle! I highly recommend!!

DO NOT USE! The self serve cash takes your money but nothing happens when you select rinse or wash!…read morethe phone number for "assistance please call" no one answers or returns your calls

One of 3 wash bins do accept quarters. The one that did took 3.50 worth before I stopped. Price…read morewas 2.75. Anther customer said only one vacuum worked. No telephone number either