Wesley did a service call & diagnosed the problem incorrectly. Then had a family emergency & never…read morecame back & stopped responding. i had to call another mobile mechanic, James Hill, who did a great job.

From the owner: Mobile Diesel Mechanic supporting panhandle and wiregrass area.For the long haul, trust our expert…read moremechanics to provide superior service for your heavy-duty vehicles and their vital components.

OUR EXPERIENCE WITH A VEHICLE TOWED NEAR ASHFORD, ALABAMA…read more In early August, our vehicle broke down at the Alabama Welcome Center while we were traveling with our three children. After speaking with Welcome Center employees and DOT in Cottonwood, we understood that the vehicle would be safe for several days. We left around 9:30 p.m. Thursday in a rental vehicle. When we returned less than 48 hours later, the vehicle was gone. We contacted local tow companies and Houston County Sheriff's dispatch, but no one had a record of the tow. Because we could not locate the vehicle, we filed a stolen vehicle report. Our insurance adjuster also found no tow record using the VIN. Almost three weeks later, we received a certified letter from Knights Wrecker in Ashford, Alabama, stating that the vehicle had been towed on August 8. The charges had reached approximately $1,450, increasing by $40 per day, with an October auction date. We immediately made another seven-hour trip to Alabama. Although the company's website stated it was open 24/7, no one was there. We were told credit cards were not accepted for the impound, despite the website stating that major credit cards were accepted. We were also required to return the next day. After waiting nearly three hours, someone finally arrived. The employee who helped us was very kind. Our concerns are with the overall communication, documentation, charges, and difficulty obtaining assistance. We do not know why the tow was not reported in the databases checked by law enforcement and our insurance company, or whether all requirements were followed. This situation has cost our family approximately $3,800 in rental cars, hotels, and towing/storage charges, not including gas, food, lost time, or another required trip. If you leave a vehicle at the Alabama Welcome Center near Cottonwood/Ashford, confirm in writing: * Whether it has been tagged or documented * When it may be removed * Which company will tow it * The company's contact information * Towing and storage rates * Accepted payment methods * How and when the tow will be reported We are sharing this experience so other families can document everything, ask questions, and avoid similar problems and hope you never have any dealings with the owner of Knights Towing!

Our antique front-wheel-drive motorhome broke down, and the dispatcher refused to listen when we…read moreexplained the specific type of wrecker required. Despite our repeated attempts to clarify, he sent the wrong kind of truck. The young driver who arrived was polite and professional, but after assessing the situation, he immediately confirmed to the dispatcher that he could not tow us with that wrecker. After several escalating and rude conversations with the dispatcher, we were forced to wait over four hours on the highway for the correct wrecker--the one we had originally requested. Thankfully, several kind motorists stopped to help us, and we ultimately canceled the tow. The dispatcher then informed us of a $250 fee and even reported us to the Alabama Highway Patrol for an "unpaid towing bill." We will be disputing this fee through every appropriate channel, including the Alabama Public Service Commission (PSC), the Better Business Bureau, and all relevant consumer review platforms, so others are aware of this company's practices. We have traveled across the United States for more than 45 years and have never encountered a towing company that treats customers this way.

unbelievable service and such a pleasure to do business with honest people. My delivery van was…read morerunning hot and michael took the time and effort to show me my pro blem and fixed at no charge. something that you certainly don't find often in day and age. I highly recommend their service to any one. Tom Wyatt, Alabama Art Supply.

All of my dealings with Techway - Dothan have been positive, dating back to 2015. Most recently, I…read morebrought my motorhome in to replace existing steel wheels with Alcoa's, replace the step motor, replace the shore power plug, new windshield wiper blades, and a few other issues. As expected, I received the highest quality service from Dustin and the wonderful folks at this location. And to boot, they came in under the quoted price and the result is magnificent. I appreciate the good care and quality of service that I receive each time I come in. Bravo!

I was having AC problems in my vehicle. Techway diagnosed it and I ended up instead of just buying…read morea compressor the whole AC system to get a warranty for 36,000 miles for three years. They were finished quicker than they said they would which was great however I've been having some issues AC That it's not cooling down like it's supposed to I took it back in. They checked it says they recharged it less than a week later have the same problem have not been back yet to see what the issue is. This will have to remain a completion of this story in the next few weeks.