Always the slowest drive thru ! ....i dispise having to go there....i try to do everything on…read moreline...but once in while i have to go . 20 minutes in line with one car ahead of me ...its always like that !!

I wish I could give zero stars. Failed to provide a permanent debit card and when I went to the…read morebranch for a replacement, Annabelle, the manager, acted like a witch. Despite, politely, requesting to speak to her manager, (repeatedly saying PLEASE) Annabelle refused. Fire Annabelle and replace her with a manager that understands integrity and customer service!

Founders takes care of their members and cares about them. They make getting loans and doing all…read moretransactions easy. The staff is friendly and I love being a member.

Frequently unable to sign on due to delay in the push notification of security code. Even with…read moreface id they want to send security code that comes after the time expiration..... No access to customer service after hours. External bank transfers never processed at all or days after in pending status. The branch in Chester, SC is the only branch I will attempt to deal with. They are knowledgeable and understand how to process any transaction you need quickly.

No I don't have too there rip offs that's all I'm going to say.oh I need 85 Characters I guess I'm…read morejust going to say that I've had enough of there harassing me with my credit card that I have a debit consolation place taking care of my credit card debt and Founders doesn't really care about anything but financial gain.

Tell me why I was asked for my SS # and Drivers License for cashing in my change? I used their…read moreversion of a Coinstar right in front of two tellers. They saw me input my change and then they called me up to pay me. The only reason I went there was because it was a 5% charge as opposed to Coinstars 10ish. They do it free for their members. My wife doesn't understand why this bothered me. But I don't like giving out my personal info, especially when it is not justified. I think their machine should explain this to people. No, I have nothing to hide but this was my money that I was changing from one form, coin to another paper, and was already paying 5%. I will never become a member of this bank. Absolutely horrible. Plus what kind of further overreach is next? FWIW. I'd gladly pay an additional 5% to avoid this type of nosiness. Coinstar from now on. Plus are they going to try to tax me on it? I guarantee the taxes have already been paid.

Everyone you talk to is super nice and very helpful. The lending process is also quick, easy and…read moreefficient without having to go to a branch to sign paperwork. How easy can it get?

From the owner: Founders Federal Credit Union has a proud legacy of giving and service. Supporting our communities…read moreis a standard within Founders and a belief guiding many of our decisions. We believe donating our time, talent and resources is equally important as the monetary support we provide each year. Many of our Directors, Managers and employees donate their time, talent and expertise to leadership roles within our community and to numerous community organizations.

This bank is all about the fees & money. We have a car financed through FC and cannot make a mobile…read morepayment, have to MAIL A CHECK like it's 1999. Can't check payoff amounts or make principle only payments without calling or mailing another check. My mother is 86 years old and been with FC for 50+ years with multiple accounts, including her business. She now has to pay $8 a month in this already tight economy just to get a paper statement. She is expected to get them online. How many 86 yr olds do you know who navigate online banking without serious challenges? Ridiculous, tone deaf & greedy, Go to another bank. O stars if it would let me.

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Lancaster, SC branch or find us online.