After spending 2 hrs in urgent care with a swollen finger with my wedding band stuck. I ran to…read moreLowery and they got my ring off in record time and can also do the repair too. Really nice people and wonderful service!!

From the owner: Jewelry Repair, Engraving, Sterling Silver, Seasonal Gifts, Home Decor, Diamonds and Gold…read more Products: Colored Gem Stones, Sterling Silver, Gold, Diamonds. Services: Gift Wrapping, Sales and Repair, Fast and Easy Approval for Financing, Engraving, Watch Battery Replacement, Custom Jewelry Brands: Benchmark, Seiko, Stuller, Bulova Clocks, Southern Gates, Charles Garnier, Susan Shaw, Allison Kaufman. Location Facts: Located between KFC and Walgreens

Went here with some jewelry and a bunch of questions. They basically took 3 hours or more with me…read moreeducating me on diamonds and where mine ended up. They also looked over a bunch of silver I had. Amazing team and highly educated, I would recommend to everyone to come here.

I'm a 29‑year‑old Marine veteran, and the clasp on a very inexpensive necklace that means a great…read moredeal to me had broken the day before -- a necklace I wear every single day, with a bullet pendant, taken from my time in the U.S. Marines. Not being able to wear it even for a day felt wrong. I searched for a jewelry repair shop in Murfreesboro and found Platinum and Gold Jewelers. The moment I walked in, I was greeted by Charles, who immediately shook my hand, learned my name, and made me feel like I was talking to a good friend rather than a stranger behind a counter. I explained what happened, handed him the necklace, and he simply said, "Let me see what I can do." Less than ten minutes later, he returned with the necklace perfectly repaired -- he had soldered a ring through a link so cleanly it looked like it had always been part of the chain. Even after fixing it, he took the time to ask whether I wanted a clasp added to make it easier to remove, but I declined. What mattered most was that he restored something I thought might be lost to time. When I asked what I owed him, he said, "Nothing," then asked about my branch of service and genuinely wanted to hear the story behind the necklace. He thanked me, shook my hand, and sent me on my way. I walked out of that store smiling and immediately called a friend to share what had just happened. Charles was genuine, kind, compassionate, respectful, patient, and incredibly skilled -- the kind of person you rarely meet anymore, and the kind of professional every business wishes they had. Because of this experience, Platinum and Gold Jewelers has earned a customer for life. I don't buy jewelry often, but I'm planning to return soon just to buy another necklace to support a business that clearly values people over profit. I've already told several friends, family, and coworkers about this experience. Every one of them agreed: you just don't find service -- or people -- of this caliber as easily anymore. Platinum and Gold Jewelers have my highest recommendation and the highest degree of appreciation. -Peyton

Wow! Davis was amazing! Not only did she give me options for replacing the crystal on my watch…read more(instead of just fleecing me) and introducing me to a valuable new website, she incredibly replaced my battery for free, which she did not need to do. I am absolutely stunned. She definitely deserves a six figure salary. relatively new to town, but she has a customer for life

Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

Always friendly and great service. I keep going back as they know what they are doing. I highly…read morerecommend the Cool springs Fast Fix . Thank you! Andrew Fast work on battery replacement. I come back in one hour and my watches are ready for pickup. Fair prices.

I have visited this location on many occasions to have repairs, inspections, and cleanings. I've…read morenever bought a single piece of jewelry from them, but they are always kind, polite, and knowledgeable and are happy to show me various jewelry pieces while I am waiting to drop off or pick up my jewelry. The workmanship is always good and I will continue to use them in the future.

I have used Richard's Jewlery i Lynchburg for over 20 years now. This is the only jeweler I trust…read moreto repair my grandmother's 100 year old diamond ring. They have also designed some beautiful rings for me. When my husband lost his matching wedding band, they used my ring as a pattern and did a beautiful ring for my husband. Obviously, the people, with a negative review don't know too much about jewelry or what goes into making a ring from scratch. Like that idiot Vida C. sounds like she's talkinga about a construction company not a jewelry company! This is what is wrong with YELP they don't even look at the reviews they just want words honest or ot to fill the empy space on their website. Pitiful1 Katy O Ishee

We were decorating the apartment, choosing companies solely based on people's feedback, so I will…read moreleave my post as well. Tell Richard's Jewelry Repair Ahhh! I will not say! There are pros and cons to this company. Washed down tiles for 45 - 400. Wiring, electrician - 500. Painting walls - 400. Installation of interior doors, slopes -500. The ceiling was 500. There were no particular complaints, although the demand for the quality of work was great.

Kind and helpful owner! Beautiful store. He cleaned my wedding rings for free. Will be back!read more

While folks are chasing money and being rude. I walk into Tala to get my watch fixed, Mohsen takes…read mores a look at for 2 minutes a little this, a little that and boom it's working correctly ( time, date, day, month and he set the moon phase). He smiled, gave me watch and said thank you. No thank you!!! If anyone is in Franklin Tennessee looking for a great jeweler go see my guy Mohsen Danadel!!

I've been here at least 5 times over the years. They're always fast and professional! My most…read morerecent experience with Andrew was fantastic and that's why I'm willing to drive a little further to get great service!

I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be…read morereturning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they take their time, but they don't fix the customer experience. I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be returning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow and extremely overpriced, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they overcharge but they don't fix the customer experience.

Sold lots of jewelry! Awesome business. Highly recommend for any jewelry needs. Honest people and…read moreno games played

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

Just went and had a link removed from my watch . I was recommended to this store from Kay jewelers…read morebecause of my brand of timepiece . The remover my link and sized it correctly on about 10 minutes. I highly recommend this business.

Linus is a great honest guy ! Will talk to you about anything' he is just a comfortable guy to deal…read morewith he has bought countless ounces of my silver ! Love this little place

If you're looking for a excellent jeweler, Thompson Jewelers is the place!…read more My husband and I were recommended here by one of his coworkers. He had wanted to have a unique 30th anniversary ring made. We had purchased the center stone as a loose diamond and wanted to create a ring similar to one we had seen in Hawaii. Rebecca was able to find a very comparable setting to the one we had seen. She kept us updated throughout the ring build process. Pat is also extremely helpful and her husband does AMAZING work! We highly recommend them for all of your jewelry needs, scrap gold/silver trades or coins. Friendly, honest, professional...

Absolutely amazing! Rebecca took care of what I wanted and the work they did for my wife's ring for…read moreour anniversary came out absolutely perfect and beautiful! My wife is extremely pleased. Thank you from both of us! I will never go to another jeweler. Extremely fair price as well. Ended up being less than I expected and would have paid more for the quality and craftsmanship.