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    Wood Works

    1.0 (3 reviews)
    Closed 8:00 am - 7:00 pm

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    The Highlands at Rye - Beautiful entry to each building

    The Highlands at Rye

    (20 reviews)

    Overall it is a loud (I95/Train) area - so if that bothers you - this building is a non starter…read more I am okay with that. The stand alone garage you can rent for $' looks like a lean-2 with tarp on the roof and definitely leaks all over the place. The road (highland) next to the building and the pay-for-parking lot (town) look like cluster bombs were used in an all day attack. Really bad. Highland is a disaster for a mile+ or so. One of the things I liked and found cool was the fitness room. Little did I know it is in disrepair (broken machines, missing free weights [which are limited to start with) and it seems that will never change.... Other people I've run into in the fitness room said they complained, brought their own attachments for the one pully machine there - but the only thing that changed for many months were "Broken" signs added- and a sign begging for the weights to return home..... They did plant some flowers in the courtyard.

    Beware! Mice Infestation, Robberies unaddressed, Management…read morenot responsive and more! I could not be more grateful to my wonderful real estate agent Kathy Loucks she is the best! I regret to say that my 4 months experience at The Highlands in RYE NY has been a filled NO RESPONSES to major legit tenant issues MICE! An appalling mice infestation has marred my stay here, management's shocking lack of responsiveness, plumbing issues and the concerning lack of security blowing off a robbery that took place just sending us tenants a "heads up email" making it an uneasy living environment for residents. Make note I am also paying an obscene monthly rent in a very small studio. Mice infestation is a constant and unsightly issue throughout the premises. * This makes for an unsanitary and unpleasant living environment. It is essential for any property management to take prompt action (21 days by the state of New York, it is past 21 days now) to address such health hazards, but despite numerous complaints, the problem has persisted for many of us, indicating a complete disregard for residents' well-being. o Calling the exterminator weeks later and not responding to tenants about how they are resolving the issue is another major issue. * I sent multiple emails to the management company - CAROL, EDWARD and MARIE they read my emails multiple times until a week later when they sent a response the exterminator would come. * On the Friday of July 4th weekend, I had mice running around my apt. I called the emergency number multiple times who shared they would reach the Super Stanley, NO RESPONSE. * I saw Stanly the Super on Monday July 3rd and asked why he did not get back to me? "My phone was broken "I made him come up and seal ALL the holes (THERE were MANY) it was done so poorly I have what looks like white clouds visible all over my apt where there are holes on the floor. * Mice have been seen in the entrance to C building, droppings have been seen in the entrance areas, and even in MULTIPLE apartments. Furthermore, the management's unresponsiveness was absolutely infuriating. I tried contacting them multiple times, whether through emails or phone calls, and received nothing but silence in return or sign up for the exterminator. It was as if they preferred to turn a blind eye to the problems rather than actively seeking solutions. This lack of communication is highly unprofessional and shows a complete lack of respect for the residents who trust them to maintain a safe and comfortable living space. Another major concern was the apparent lack of security at The Highlands. Doors being left open on the basement floor is an invitation to potential robberies and rodents. Residents deserve to feel secure in their homes, and this blatant negligence on the management's part is both alarming and unacceptable. The state of the recycling area over the weekends was another indication of the management's careless attitude towards maintaining the property. Trash and recyclables were left unattended, creating an unsightly mess that attracted even more pests. This level of neglect is not what one would expect from a property management company that supposedly upholds a certain standard of living. Lastly, the lack of response to emergency calls- having an emergency number is meant to provide residents with peace of mind in knowing that help is just a call away when they need it most. However, it became apparent that this service was merely a facade, as no one ever picked up the calls or responded in times of crisis. In conclusion, the grounds are beautiful, the people that live here are so nice, but make note management is not keeping up or caring about what was great place to live. The issues with mice infestation, unresponsiveness from management, lack of security measures and more make it a disheartening place to live. Save yourself the stress and disappointment and look elsewhere for a more attentive and responsible living environment. * I lost my mailbox key, and asked to pay for a new one the first week I was here in March its July 31, 2023 * My name has not been updated on the buzzer. * My front door I have to kick in my every time I open it, I was told this is normal. I have never had to kick in my door to open it in any apt. Stanly actually showed me to do this to open it * To begin I was harassed by my neighbor within my first few days here, buzzing my buzzer obnoxiously after 9 pm to let him in, I did not. then he screamed at me outside my door. Management said they would investigate it, but never responded. I am a single girl.

    Wood Works - apartments - Updated May 2026

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