Terrible service, I'm so regret that I walked in there today ;(
So I have a long dress with lace need to be altered. I walked in to the shop and the lady and man was in there, told me to try in on. So I try it on and it was a bit too big and too long on me, so then the lady put some pin on my dress and it hurts my skin, and then she also put some white chalk on the dress which I thought it was too much of it and I said I hope it will come off properly, when I told her that, she said,' don't worry I will make it look beautiful'.. it wasn't comfortable during fitting at all, at the end I told her seems a bit uneven on the waist, she said because I have uneven shoulder. (I haven't never once been told I have uneven shoulder). So I decided she wasn't not the right person for this dress, at least I know I won't like the result. And also as I was getting change she told me it cost $680, it's over my budgets for that dress. When I told her I don't want to get this dress done, she got so upset and angry, so I apologise, and then she didn't give me back the dress because she has to remove the white chalk mark on the dress, but in a very aggressive way, like she was trying to break the dress. I ask her to stop and please give me the dress, she didn't stop and keep yelling at me and I have wasted her time and her time is money. So then I apologise again, and offer to give her a tip for her trying to help, I put $50 on the table ( that was all I have in my wallet at that moment) she pick up the money and throw it on my face and said: that little money and you keep it yourself. I was almost crying and then a man walk out and ask me to leave ( I assume he was her husband), she finally hand me over the dress and it was ruin at the bottom of the dress, maybe I should have call the police, my body is still shaking and that was the most horrible experience I had in Hong Kong. read more