Mikayla did a great job making sure I was comfortable throughout the entire process. She was very…read morethorough about checking on my previous experiences and making sure I was well informed about next steps. I would not hesitate to call with questions or to see her for my next appointment!

Love everything about this clinic!! The front desk team is always always more than welcoming and…read moreaccommodating and the entire clinic is surgery clean! The nurses are always so friendly and work quick which is a must in order to not give me enough time to complain about the pain! 10/10 recommend this clinic!

Great laser hair removal service. It really does work!! The hair on my navel/stomach is gone. Now…read moreI'm getting my upper lip treated!

Able to get in promptly. Great time efficient service and results. Thank you!!!!!!!!!read more

Emily is amazing and she makes me feel so comfortable and welcomed each time! I've gone here quite…read morea few times now and each time I feel respected and valued. Each session I've had, she has been thorough and quick. She does a great job at what she does and I will continue to come here every time I'm back in town. Also a very pleasant and clean space.

I was really looking forward to my appointment, but unfortunately the overall experience was…read moredisappointing. It started with a phone call at 11:15 telling me I was late for my appointment, which was actually at noon. While being put on hold, they hung up on me. When I arrived, there wasn't much of a greeting or guidance about what to do or where to go. At my actual appointment time, I was handed an iPad with a lengthy intake form asking for detailed medical history, medications, previous procedures, dates, locations, etc. It was the kind of information that could easily take 20-30 minutes to enter and really should have been sent ahead of time rather than given to me when my appointment was supposed to begin. The atmosphere was very different from what I expect from a spa. I'm used to places like Valo and Faces in Omaha, where the environment is quiet, dim, comfortable and intentionally relaxing. Refresh is in a storefront space with large windows facing out toward the shopping area. The waiting area is large, open and brightly lit, with a television playing. Rather than feeling tucked away somewhere private and relaxing, you're sitting in a storefront where people outside can see in. I've been to a LOT of med spas and never had a tv in one. There was also a small dog at the front desk that barked periodically. At one point it barked so suddenly and loudly that it startled me and all three people working there. I like dogs, but I'm not sure what having one in a spa adds to the experience if it isn't contributing to a calm environment. Sound carried very easily throughout the space, and this wasn't a matter of occasionally overhearing someone at the front desk. Two of the women at the front talked loudly and almost continuously throughout my treatment, and I could hear their conversation clearly from the treatment room. I could also hear them and my tech discussing what I was supposed to be charged--first $99, then $120--which was particularly awkward to listen to while lying there. The treatment room itself wasn't particularly relaxing either. There was no music playing when I entered, the lighting was bright, and there were none of the cozy touches I normally associate with a spa treatment. Music was turned on after the treatment started, and there was a fireplace on the wall that wasn't on. The service itself also felt rushed. At one point the fan being used during my treatment stopped working. Rather than quietly excusing herself, stepping out to get another one and returning, the technician opened the treatment-room door and called out across the spa asking someone to bring her another fan. It was another small thing, but combined with the constant conversation outside the room, it made it very difficult to relax or feel that there was any real separation between the treatment room and everything happening at the front desk. To be fair, the dermaplaning itself was fine. I wasn't cut, my skin looked fine afterward, and I don't have a complaint about the actual result. My disappointment was with everything surrounding the procedure. At other spas, the little details are part of what makes the experience. Aftercare instructions are usually given afterward, you're offered water, and you're told to take your time getting dressed and come out whenever you're ready. Here, my aftercare instructions were given before we even started. When the treatment was over, it was essentially just get up, grab my things, go out and pay. I wasn't offered water or given any time to decompress afterward. The pricing was also comparable to what I would pay at Valo or Faces, so this wasn't a situation where I was sacrificing the spa experience in exchange for a significantly lower price. For essentially the same amount of money, I've had much more private, relaxing and polished experiences elsewhere. When I go to a spa, part of what I'm paying for is the experience--the atmosphere, calm, privacy and all of those small touches that make an appointment feel like something special. This felt much more like going somewhere to have a procedure performed quickly and then leaving. If you simply want the service done, this may work perfectly well for you. But if the spa experience is an important part of what you're paying for, this was not that. It actually made my day more stressful!

I've been seeing Kerri for a year now and wouldn't go anywhere else. Over the previous 5 years, I…read morehad previously gone to two other well known aesthetics clinics in Lincoln, with mixed results and customer experience. The service Kerri provides is top notch and more personal. She actually spends time with you and talks through any needs or concerns. I had grown tired of the 90 second injector speed visits elsewhere...

Wow wow wow! Beautiful facility. Friendly, professional, knowledgeable staff. They made me feel…read morevery comfortable. Explanation of aftercare was very thorough. I am excited to go back, I can not believe how many comments I've gotten about "how great I look" and I tell everyone, it's my skin! It's just glowing!

This is the only tattoo removal company in Lincoln, Ne. They charged me 300 for one session... I…read morewent to Omaha to find another tattoo removal place and there's sooo many more over in Omaha that charge alot less! My next session I had I went to Bare Body in Omaha and one session was only 90. THAT'S A HUGE DIFFERENCE. The ladies here are nice, but they're robbing you when it comes to money. It's crazy.

This company isn't very professional. The receptionists are not well informed…read more Why would you go to this company for something so important as your face? Go to a board-certified dermatologist like Dr. Sutton. Don't risk amateurs.

I am appalled by the customer service at Gateway Dermatology. Christine Trombino made a mistake and…read moreinstead of owning up to it or attempting to rectify the situation she stated "If you are unhappy with the care here you are more than welcome to go somewhere else." The treatment I was needing is not easily transferable. Never have I ever imagined saying something like this to a patient. I was charged for an office visit that I did not need and forced to wait an extra month for treatment due to their negligence. I spoke with Mary the office manager and she refused to take the necessary steps to correct the mistake. I will not be going back to this office. If you are considering becoming a patient I would highly recommended finding somewhere else.

They refused to see me due to the fact I had a problem seeing their sign and drove by and I was 10…read moreminutes late. There was no one in the waiting room and it was close to their lunch hour. I begged to see the doctor, said I would be happy to wait but they refused me medical treatment. The main receptionist is very kind but the girl who checks you out and collects your money got up and slammed the glass window on me! I wanted 5 minutes of the doctors time but no go. Disgraceful! Then I get a letter from Dr. Verrall telling me they are discharging me as a patient due to MY rude behavior. Of course I had no intention of going back there. They do not care about their patients. 10 minute appointments. Dr. Pollinger never even took the time to look at my body which has severe psoriasis. This place is a disgrace to the medical field!

Dr. Margaret Sutton MD is great. Talks while screening me for cancer and very polite! Highly…read morerecommend Dr. Margaret Sutton!

From the owner: At Sutton Dermatology + Aesthetics, located in Lincoln, NE our mission is to enhance the lives,…read morehealth and well-being of our patients; providing excellent, compassionate, positive patient care. With three locations in Lincoln, we welcome all patients in the Nebraska area. Popular procedures include medical dermatology, MOHS surgery, acne treatments, CoolSculpting®, dermal fillers, laser skin resurfacing, and more. Visit our site to learn more and to request your appointment today!

Trish is amazing! she did my lips and I love them so much. I'm always getting complimented on them…read more She is very knowledgeable and has a gentle touch!

I've only been for one laser hair removal appointment on my legs but love it! The removal process…read moreis approximately 6-9 appointments with 8-10 weeks in between each appointment so it's an extended period of time. The atmosphere is clean and the nurses are friendly and helpful. It was easy to make an appointment and prices are published on their site (I found they were cheaper than others). The treatment itself feels like a rubber band snapping in the spot but it's only for a short time and I feel like this outweighed having to shave everyday. There are also some precautions you'll need to take 2-4 weeks ahead of time and a couple days after, like aspirin consumption and sun exposure. These are explained to you at time of consultation.