You wouldn't know it but this location does lab work. The only way I knew about it was through my…read moredoctor's office. It was the fastest walk in procedure in my personal history. If you are part of the UM network, I breezed in without filling out paperwork with no wait. Granted they could have been more cheerful, but I 'll take expedient anyday especially in the morning. A series of UM medical suites in separate buildings. Look for B.

I was going to review UHS and give a special shout out to Bonnie Bayne, but the bad reviews brought…read moreback terrible memories from when I was a student and some of their doctors were total jerks to me. Bonnie Bayne isn't a jerk. She rocks! I've been seeing her for gynecological exams over the past four years. She's fast, friendly, answers all of my questions, and has a delightful bedside manner, all of which are very important when you're laying in that most awkward and uncomfortable position. She also explains each procedure as she's doing it which I greatly appreciate. The exam is unpleasant enough. No need for unpleasant surprises She gave me a stern warning today about smoking even occasional cigarettes while I am on birth control. The really cool part of it was that she didn't just give me the "smoking is hazardous to your health" talk. Instead, her message was "quit smoking or just use condoms instead." I *loved* that. Dr. Bayne is the rare physician who respects your intelligence. The fact that she's really nice is just icing on the cake.

I was once randomly assigned to Dr. Bayne at UHS back when I was a student and have been seeing her…read moreas my primary care physician ever since. I now have excellent health insurance that is accepted all over town but I'll never switch as long as I can avoid it. Dr. Bayne is a completely excellent doctor in every way. She is a very good listener and communicator, and she takes the time to understand what I'm saying and to make sure I understand her advice and the medical options she presents. I usually have quite a few questions, and she is enthusiastic about answering them, as well as very knowledgeable. I also appreciate how Dr. Bayne will usually present multiple options for treating a condition or problem, and will give an honest recommendation about which approach she thinks is best. I almost always agree with her opinions on treatment options, but I am confident she would be respectful and easy to work with if I ever wanted to pursue a different approach. If you're a student in need of a good doctor, ask for Dr. Bayne. If you're not a student and you need to find a good local doctor, I recommend the same!

I highly recommend this office if you are looking for a solid Gynecologist. After searching high…read moreand low, I eventually found the exceptional Dr. Lisa Jeffries, MD. As we all know it is not easy to find a good doctor who is competent and informed about current healthcare trends. Dr. Jeffries checks all of these boxes and then some. She has excellent bedside manners, carefully listens to her patients and is kind, methodical and gives consultative style recommendations that are caring and empathetic. She makes you feel warm and cared for and not like a number. The IHA office is a newer building with updated furnishings that are modern and calming. The exam rooms are super clean and designed with good quality furniture and clothing for patients which I appreciate. Other doctor's offices provide those cheap paper gowns for their patients but not this this office, they provide nice cotton gowns that make you feel HUMAN. The only con I have about IHA are the front desk employees and one of the physician assistants (PA) who escorted me to see the doctor. This individual had the personality of a rock. She was not friendly and unprofessional. I was completing my paperwork in the exam room and left briefly to use the restroom before meeting with the doctor. While I was gone the PA took my incomplete paperwork without telling me. I returned to the room in disbelief that I could not find my paperwork. When the PA later stopped by, I asked her if she took my paperwork and she rudely said yes. I explained to her that I was not finished and that she should of let me know that she took it. Similar to doctors bedside manners, PAs need the same standard when dealing with patients. Despite those two cons, overall I am thrilled with my new doctor and look forward to her care during my future visits.

I have had appointments with 3-5 different doctors here. I can safely say that each doctor has been…read moreFANTASTIC! If you have had a really terrible experience with another OB/GYN specialist I do recommend visiting with one of them. The reason I'm giving 2 stars is due to issues with other staff. After being a patient here for a few years I have had an abnormal amount of administrative issues such as: - Being overcharged for visits - Appointments canceled on short notice several times - Being scheduled with doctors that are out of network - Someone forgot to check me in until I asked about the wait time 15-20 minutes later - Appointment billed incorrectly to insurance because of miscommunication during scheduling When something needs to be fixed (like the overpayment) it's not easy to get in touch with someone who can help. I have been told that they'll call back with updates, but generally, I am the one who has to follow up. I can't say if that's typical for all of their patients but this is the only office I have ever had these types of issues with. It makes me dread coming in because I'm bracing for some kind of error that I'm going to have to battle to fix. All of that said, the staff has been kind while these issues were resolved. It's just a huge hurdle to have to jump through in the first place. If you visit make sure you know what your insurance covers, triple-check that the doctors are in-network (the staff isn't reliably knowledgable about this), and be as clear as possible about what you want to schedule. If you do all of that, you hopefully can avoid the experiences I have had.

Great OBGYN practice and has processes in place to keep running smoothly. I have been to other…read morehealth providers in the past but UOM is outstanding. The receptionists are incredibly friendly and very helpful. They are prompt with check-in and I rarely wait longer than 10 minutes in the waiting area. Dr. Frost is always kind, non-judgmental, straight to point and understanding. I'm very much impressed by the way she answers all my questions in timely manner through the patient portal. She make sure I'm comfortable and well informed throughout my appointments. She have bent over backwards for me on several occasions. I absolutely love her and every interaction I have had with her. She takes her time, explaining and answering all of your questions. If you are looking for OBGYN, I would highly recommend Dr. Frost and UOM, to enjoy the greatness of this place !

(Obviously this review is for other ladies. Men, go away)…read more I have been going to this office since I was about 16 years old, seeing the same OB/GYN the whole time (Dr. Hrzencik). Obviously in the past it was for normal female wellness appointments, to get birth control, etc. She is very kind, understanding and knowledgeable. I opted to get an IUD about 6 years ago instead of continuing birth control pills (I never can remember to take those things, lol). And while I was warned it would hurt like no pain I had ever felt, I was totally unprepared for the firey hot poked that my cervix dilating feels like. An MA had to come in just to hold my hand. Recently, my husband and I have been seeing her for OB appointments (yay!), but we have had to go through the less than thrilling process of having a miscarriage in the beginning of the second trimester. It is not a fun process by any means, but Dr. H and her staff have made me feel welcome to call with any questions or concerns, and have been calling to double check on me, because it really is a crappy situation. They were very kind and thoughtful when they had to tell us, and have made sure to give us all the information they can about our situation. I know they're have our best interests at heart and are not happy when they have to deliver news like that. tl;dr Dr. H is wonderful and very kind, even when she has to give you bad news. I've never felt uncomfortable or unwelcome here, and always felt like I could call with any questions, good or bad.

I've been a patient here for several years. I came here for help with a high risk pregnancy and…read morehave been with them ever since. Great Dr.s friendly staff.

It's been about 4 years now that I have seen Dr. Dendrinos for routine annual exams. One thing I…read moreappreciate is that they have 7:30am appointments so that I don't have to take time off work. They are always fast and the rooms are clean. I haven't had a child or anything complicated, but they have taken good care of me for my basic needs. There have been occasions where a student would tag along, which can be a little awkward. I always let them stay because medical school residency is hard enough to get through anyway.

My second pregnancy was here and I had the most pleasant and fantastic experience. Great staff,…read moreclean facility and I loved the ambience. All my appointments were on-time and I had been appointed with some of the best clinicians and staff. Throughout my pregnancy, I had consulted staff from multiple departments in this campus (Dietitians, RNs, Midwifes, Speciality Drs, Triage technicians). They were all so friendly and pleasant. They respect your privacy and put patients at ease. I also love their patient portal and their quick response. Special mention about Nurse Brittani, she was all through my labour. She was very comforting, supportive and motivating throughout my stay. Her shift ended early in the morning but luckily she had extended her shift and stayed back until I delivered. The kindness and caring spirit was so comforting. THANK YOU Brittani, YOU WERE AWESOME !! I really appreciate your help. I received constant attention throughout my delivery. Even after delivery, series of specialists (Anesthesiologists, pediatrician, gynecologist and lactation specialist) visited multiple times and made sure I was comfortable. Every single one of them was compassionate and respectful. I felt safe throughout my delivery. Great team and high quality service. They also provide healthy healing program after delivery and go extra mile to ensure that all your health concerns are resolved. Very impressed with the hygiene and prompt service. I'm super impressed and highly recommended this facility !! Excellent in every way. You all rock.. Double thumbs up !!

An excellent gynecologist, even for someone who has massive issues with going to the gynecologist…read more I started seeing Dr Saunders a few years ago when she was doing her residency. She has since moved on to a specialty position and I am no longer her patient as a result but I would recommend her to anyone. She is friendly, knowledgable and has a real low key type presence that makes you feel comfortable which at a gynecologist is a must. I really like that she was super gentle and careful with me whenever I got tense, allowing me to relax before continuing. She also really helped me after my diagnosis of PCOS. I really appreciate her still.

Takes the time to talk with you, and get to know you. Very knowledgeable. In other words, exactly…read morewhat I'd expect from a U-M doctor!

I was on vacation in Michigan when my fertility clinic in Colorado told me I needed labs drawn. I…read morefound Michigan Institute of OB/GYN because their website said they help with monitoring for outside labs. I called a couple of other closer clinics, but they weren't helpful. I called this clinic and Kelly was very helpful and made it seem like it was no issue to get my blood work done. Everyone was very kind and helpful. Highly recommend.

I have been coming here since about 2016 and I have felt nothing but comfortable by everyone at the…read morefront desk, all medical assistants, ultra sound techs and doctors! Tucked away in the back of a business building and beautiful once inside! Great OBGYN for your annual check ups and so far through this pregnancy they have been nothing short of amazing! Any time I have had a concern or question I always get an answer by the doctor or medical assistant that day which is so reassuring! Also Dr. Prezzato does all of the deliveries which makes me happy knowing my doctor on such a personal level verse who you just end up with at the hospital! They are certainly busy but worth the wait!

I like it here. I go in for annuals and follow ups regarding ongoing gynecology concerns. I do not…read morecome in for OB so I can't speak to that. Dr. Thomas is quick but thorough, seems to genuinely care about her patients and their symptoms and goals! I feel in good hands with the sonography staff-- very informative, kind, and safe environment. The admin/secretary/front desk staff are so so friendly and welcoming-- I really admire that because OBGYN visits can be very nerve wracking for some individuals! Having that smiling face as the first interaction makes a huge difference. As for my point reduction.... What I will say about this office, typical for many clinics, is that they are busy and may not be as on top of administrative stuff as you'd want them to be. I've had to advocate for myself here, as I was told I'd receive calls with results or to schedule follow ups, but those calls never come through unless you reach out. This doesn't all fall on the administrative staff... clinical staff is responsible for this I believe. Keep that in mind-- be sure to keep track of follow ups and results you're waiting for. Ive found the patient portal will not always be reliable as well. Overall I would recommend this office -- speaking only for GYN not OB-- as long as you are an attentive patient invested in your own health. Be warned- you will have to keep track of your own things because this office will fall short.

Dr. Schiller was clearly an intelligent and caring doctor. The staff on the other hand, was a…read morebunch of unprofessional and, well, not nice/competent people. 1. The lady who took my blood dug around in my arm for a vein like I've never experienced. I have a high threshold for pain and I had to tell her four times that she was hurting me. She left a large bruise. 2. The mammogram tech Lisa was just about the most uncaring and unpleasant medical "professional" I've ever met. I told her as soon as I stepped in the room that I had an enormous amount of anxiety over mammograms. When I became a little frustrated at being asked the same medical questions as I had answered on their forms, the tech got a lot of attitude, saying "You seem like you're having a bad day. Are you having a bad day? Because I'm having a fine day." When we finally became so frustrated with each other that it was clear that I needed a different tech, she flung the door wide open, WITH MY BREAST EXPOSED, saying "I'm not going to talk to her!" 3. The ultrasound tech left open a computer screen showing a list of patients, their full names, photos, and what their exam that day was, and then left the room with me and the computer alone. If I had wanted, I could have rifled through their system and looked at protected patient information. When she returned and I asked if she would please close the screen, she asked why and I told her "it protected HIPAA information, and I don't want to see it." She proceeded to tell me that it wasn't protected (100% not true) and that even though we both could see patient names and photos, they were fake names and photos. "My name and photo are up there!" "Oh, that's only because you already checked in." 4. While I had my legs up and feet in the stirrups (which pointed my vagina at the door), a nursing student, without knocking first, came into the room "Oh, I'd like to observe!" I gave my consent, but suggested that before she fling a door open with my vagina exposed, perhaps she should ask BEFORE coming into the room. Overall, I would NEVER come here again or recommend that anyone else come here either. Good luck.

Great service. Closer to home. Wait usually is shorter. Very clean and the staff is accommodating…read more I need a form filled out. She walked the form out to me so I wouldn't have to wait at her window. Dalton was my medical assistance. He was funny. We had good conversation about temperatures I was here for post op appointment from getting a medical device inserted. Very pleasant staff. Glad to be back in Michigan to be able to come to these doctors.

I used to go to Kellogg Eye Center for my annual eye exam; started coming here because the doctor…read moreis working out of this office. It's better as it's close to home and I don't have to deal with downtown traffic. While I had good experience with the receptionist that checked me in the past few years, I ran into a lady who sounded like she did not want to be in the office that day. She was short and would cut me off when I spoke. So when I checked out, I went to another receptionist and that lady was welcoming, funny and treated you like a person. I hope she works whenever I visit.