I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

I can't say enough good things about this company. We moved into our new house in September and had…read moreno idea about the size of our propane tank, who owned it how any of that worked. Sheila was extremely patient with me and so helpful even though there was a possibility we were under contract with another company. She advised me what questions to ask what to look for and who to contact to get the proper information. I was so happy that we were not under contract with anyone else and were able to go with Elite. They deliver on time as requested and are very communicative with any type of billing information. We like them so much for delivery service we are setting up a service contract with them.

I've been dealing with Elite for about 8 years now. I've found them to be prompt, efficient and…read morereasonable in all my dealings with them. Three years ago we moved into our new home which was built in 1949. The technician came out to service the gas heater. He not only serviced the furnace but spent a lot of time explaining the system to me and how to make it more productive. He showed me how to adjust the old heat ducts to get more heat/cool to the 2nd floor of our Cape Cod style home. He even constructed a little "flap": out of duct tape and cardboard to seal the space where the filter in inserted. All this for no extra charge and with great patience. I highly recommend this company. The people and service is unequaled in my opinion.

When they bought Roy W Zimmerman & Son I was hesitant but they made the transition easy. Their…read morebudget program is very helpful especially through the winter with having regular deliveries. They service my HVAC. Always courteous and helpful. Very understanding when payments need to be postponed and need to be made at a different time.

Great Company! We use them for our fuel oil as well as our propane gas. They are courteous and…read moreprompt both in their office and at our home. The drivers are always careful not to harm the surrounding flower beds which I greatly appreciate. They are accurate with their budget cost projections and their bookkeeping is on point. Never a worry with this Company. Thank you

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

Have been a customer for 7 years. I always forget to pay which is on me. But the woman Pam who is…read morein the billing department is absolutely ignorant when calling. She has been abhorrent on numerous occasions to me and my wife. Especially recently struggling to make ends meet and in the process of selling my home she is just a terrible human.

The people working in this office are the least humane individuals that I have come across in my…read moreentire life. They called my home and threatened to cut services each and every week during the COVID 19 shutdown. I tried to explain I was sick and that I couldn't work because of the virus and shutdown. It was also the only time I had been late with this bill. The credit manager Kathy proceeded to tell me she would cut off the gas as soon as the governor's protections were over. She then told staff to contact me with more threats - stating helping my family will only make it worst in coming months. She took this posture even though my bill never exceeded $350, as I made payments as soon as I received money. I requested payment plans, they chose not to work with me. The pandemic continues to impact the entire world. I truly get there will be individuals who have taken advantage of the help received. I am not one of them. I am a tax paying citizen, who has taken pride in the work I do. I value hard work and taking responsibility for my own. During a pandemic, everyone should work together. This company, office and credit manager Kathy are not good individuals serving their customers and the community. If you can avoid using this company, it would be wise.

I was a customer since 2021. The drivers were great. Customer service, mediocre to terrible…read more Service contract was affordable the first year, then doubled in price without notice. The first service man was knowledgeable, but talked about threesomes and lesbians during the service call. The oil was over $4 per gallon, I finally shopped around and found someone 50% cheaper and professional. I was told my propane tank was unable to be filled, that I could buy or lease a new one from suburban. And that no one in the area would recertify the current tank. Not true, as I called around and had a 5 yr recertification done on the tank that I own. Their app was easy to use for payments and fuel requests.

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

AC has been down a week waiting on a part. A week now, they just offered me 2 window units? Really…read morebetter late than never? I got the part # talked to a friend in the industry and he gave me a site that had 24 on hand? They really exhausted their options trying to find the part to get it fixed! Super frustrating! Still have to wait 3 more days which will make it a week and a half! Oh during early July heat. Not good!

Always kind and usually the most affordable. Have matched lowest price in the past when asked.read more

Great people great service they do price match for heating oil. This is my go to company for…read moreheating oil. They work late and will deliver oil the day they quote you for. Friendly service, top notch company and people.

Jose P. #433 was excellent and professional; solved our problem quickly and took time to explain…read morethe issue. Thank you Jose.

Just got billed at $4.829 a gallon. Called 2 other company's for quotes and was told I'm overpaying…read moreby $2 a gallon Market price is about $2.85 today.. getting ripped off. Time to switch