Always prompt, and my PCP is always attentive and I never feel rushed. Easy to get to location, and…read morevery professional operation.

Really poor service, expect to have to follow up repeatedly on even the most basic things. Was a…read moregood office about 10 years ago but has gone downhill

Dr Fischer is top of the line. I respect that he's been to medical school and knows a lot of stuff…read more He respects that I have an old, stupid body and I know when something is different. We have conversations and he likes learning new stuff.

From the moment you walk in the front office you always greeting you and very helpful. We have one…read morebest doctor in Lincoln who go out of his way to help you with anything. That is Dr. Thomas Fischer. Thanks for everyone in Family Physician Group. Awesome group of people

I think you need to give Dr. Glenn and associates a break, or at the very least call the guy and…read moregive him the opportunity to resolve your issue before slamming him on reviews (I'm pretty sure I saw you did it to him on Google too). Your experience sounds terrible; understand your frustration. You realize this was a system automated error with the massive migration effort that took place with the office relocation. It happened to me too. You can't really believe you have no responsibility for maintaining your own family medical records. These reviews have a very real consequence to the success of a small business, and I'm willing to bet Pine Lake Health has lost exponentially more than their $30 mistake. They've been punished long enough now since the review was posted, and I hope you decide to work this out with them and revise your rating. Doctor Glenn has been caring for me since 2015. He and their team are as nice as the come, and they deserve a balanced opinion.

Possibly the best doctors office I have ever been with for care. Dr. Glen and his entire staff have…read morebeen so kind and patient. The office is incredibly clean and you never have to wait cattle call style. It is greatly appreciated from the customer point of view. Highly recommend.

First on my insurance thru well care supposed to have no co pay. They charge me 40 dollars dvery…read moretime i go. Then i cintact billing they have to send me check back. They processed a check for seventy dollars on 1-16 have not recieved yet. I contI contact by email everyday. Now waiting on 70 and 40 pmt. This isnridicoulus im changing drs.

Thier walk-in clinic is a joke. The only way to get seen in a timely manner is to do a walk in,…read morewhich gets you a PA that is no better than what I can find on google. On my last visit they had the nerve to say "gosh I don't have any idea what could be wrong. Maybe go to the ER". What? When I googled my issues and showed the PA they said yup that might be your issue. "You will need to get that checked out". HELLO isn't that why I am here!? This walk-in clinic gives false hope of being treated. They take your money and put a band aid over your issue and then tell you to make an appointment with a REAL doctor. Of course you get charged for that advise. I will never go back after my last visit. It is a waste of time and money.

I did an annual examination last month. The doctor did not follow a right procedure for an office…read moretreatment and charged me a lot. The treatment did not work at all. When I asked the billing office about my bill, my voice was totally ignored. Very bad experience with the doctor and her billing office.

Dr. Chughtai was the primary care physician for my late husband for many years, and he continues to…read morebe my primary care physician. He is knowledgeable, caring, and takes time to explain his diagnosis.

About a year ago, I moved to the area and saw this doctor to continue my legally prescribed…read moremedication. During my visit, I explained my medications and that I still had some remaining. The doctor told me to use what I had and call when I needed a refill. When I called, the prescription was refused with no explanation. I expressed concern because abruptly stopping this medication can cause serious health risks, including seizures and even death. The staff consulted with the doctor but returned to refuse the prescription again, with a dismissive laugh, leaving me without guidance. Had the doctor told me she would not refill the medication, I could have worked with her on a safe plan or tapered off under guidance, but no options were offered. I never filed a complaint; I found a doctor who would provide honest and safe care. I was left in a dangerous situation that no responsible medical provider should allow. I hope future patients receive clear guidance and respectful communication, especially for medications with serious withdrawal risks.

Finding Dr. Ruby has honestly been such a blessing. She is not only an incredible doctor, but a…read moretruly compassionate and caring human being. From the moment she walks into the room, she makes you feel seen, heard, and valued. She never rushes, listens with genuine empathy, and asks thoughtful questions that show how deeply she cares about her patients. I always leave my appointments feeling reassured and supported. Her office staff is equally amazing--kind, welcoming, and attentive--which makes the entire experience even better. Doctors like Dr. Ruby are rare, and I am beyond grateful to be in her care.

HORRIBLE experience meeting this "Doc". You may need to contact the NE DHHS Public Health…read moreInvestigations and NE Attorney General Consumer Protection if you have the bad chance of encountering Ruby Northrup. She's argumentative (about politics), shows zero self control and non-existent ethics. She may insult you too. Of course, she may provide NO CARE and refuse to read your notes. AVOID!!!!!!!!!! If you go, you may RUN AWAY! Truly HORRIBLE.