Always prompt, and my PCP is always attentive and I never feel rushed. Easy to get to location, and…read morevery professional operation.

Really poor service, expect to have to follow up repeatedly on even the most basic things. Was a…read moregood office about 10 years ago but has gone downhill

Dr Fischer is top of the line. I respect that he's been to medical school and knows a lot of stuff…read more He respects that I have an old, stupid body and I know when something is different. We have conversations and he likes learning new stuff.

From the moment you walk in the front office you always greeting you and very helpful. We have one…read morebest doctor in Lincoln who go out of his way to help you with anything. That is Dr. Thomas Fischer. Thanks for everyone in Family Physician Group. Awesome group of people

I think you need to give Dr. Glenn and associates a break, or at the very least call the guy and…read moregive him the opportunity to resolve your issue before slamming him on reviews (I'm pretty sure I saw you did it to him on Google too). Your experience sounds terrible; understand your frustration. You realize this was a system automated error with the massive migration effort that took place with the office relocation. It happened to me too. You can't really believe you have no responsibility for maintaining your own family medical records. These reviews have a very real consequence to the success of a small business, and I'm willing to bet Pine Lake Health has lost exponentially more than their $30 mistake. They've been punished long enough now since the review was posted, and I hope you decide to work this out with them and revise your rating. Doctor Glenn has been caring for me since 2015. He and their team are as nice as the come, and they deserve a balanced opinion.

Possibly the best doctors office I have ever been with for care. Dr. Glen and his entire staff have…read morebeen so kind and patient. The office is incredibly clean and you never have to wait cattle call style. It is greatly appreciated from the customer point of view. Highly recommend.

I recently saw Dr. Blake and was appalled at her low level of professionalism. I have been a nurse…read morefor 25 years, and have dealt with a lot of physicians personally and professionally. She has poor knowledge base, is arrogant and overconfident in herself. She seems to feel "challenged" when a patient advocates for herself, and treats you poorly if you try to do so. Her entire demeanor will change toward you. I would never recommend this physician to anyone. Does not seem to listen to patient or really care much about them. Shuts down conversation, and acts like she knows everything. Not willing to take learning experiences as they show up.

watch out for deceptive billing practices. Doctor will ask questions and then if something is…read morebrought up that wasn't part of original appointment they will basically bill you for preventative care and an office visit without disclosing that since you answered a question brought up by the doctor and discussed it's billed as a separate office visit.

Sadly I didn't actually get an appointment here…read more After waiting over a week to be accepted as a new patient they finally reached out to me to get scheduled. Okay fine. Fast forward to the day prior to the visit I start receiving text messages for check in to my appointment. Okay, a little odd seeing as it's not until tomorrow. Don't people normally check in 15 to 30 minutes prior? So I left it alone thinking that maybe the system was just being a little wonky. The day of my appointment I am very busy at work, trying to get things done before I have to leave early to give myself plenty of time to fill out the new patient paperwork that they informed me of. No sooner had I made it to my car, pulled out my phone... I saw no less than 7 text messages spamming me over the course of 12 hours to check in to my visit, a missed phone call, and the final text stating that they had canceled my appointment. I literally had almost 2 hours before my actual appointment. I talked to the woman who answered the call and she had stated that I had to reschedule. Wouldn't give me a reason as to why, so I asked her if it because I didn't reply fast enough to my appointment reminder? She said no. I went home and told my boyfriend what happened. His response, "Yeah... they do that if you don't answer them." So technically, I'm also dealing with reception lying about the reason for the cancelation. I'm sorry that I didn't respond to the spam. But if I tell you that I will be there at 4:30pm, I'm gonna be there at 4:30pm to fill out the new patient paperwork for my appointment that you scheduled at 5:00pm. For those that can't make their appointments when they say they can be there, well... that is a "them" problem and should be handled accordingly. I think its disrespectful to the client to expect them to respond to them outside of the window discussed and then cancel their visit because they didn't text back when you wanted them to. Had they left it alone I was actually scheduled to arrive just after 4pm giving me plenty of time to fill out their paperwork. Unsolicited, she provided times for a new appointment. But I told her that I was so irritated with the situation that I would call them back when I wasn't so irritated. Right now, I am on the fence as to whether I really want to.

Hope you're into religious music and bible verses everywhere in the office. Big, big turnoff for…read moreme, and I switched after one appointment. Religion and healthcare have no business being together, especially as a childbearing aged female.

My family has been coming here for almost 20 years. The finest doctors and nurses and staff that we…read morehave encountered in 60 years of needing medical care. Easy to set up an appointment, and when we arrive, they get to us within about 10 minutes. The doctor spend as much time as necessary to talk with us, assess the situation, and just reassure us if needed. They don't order unnecessary tests, but they send us to specialists when it's clear we need one. They have certainly save my life on a couple of occasions. Cannot recommend them highly enough.

I see Dr. Sellon at Lincoln Family Wellness. I have a condition that requires significant…read moremonitoring and testing. Dr. Sellon researched Lynch's Syndrome and helps me stay on track with the recommended testing and health care recommendations. I have been treated with amazing consideration, compassion, and care at this office. David Foster is another excellent health care provider that I've seen in that office. He is wonderful at taking the time to make sure I understand what's going on before the appointment concludes.

First on my insurance thru well care supposed to have no co pay. They charge me 40 dollars dvery…read moretime i go. Then i cintact billing they have to send me check back. They processed a check for seventy dollars on 1-16 have not recieved yet. I contI contact by email everyday. Now waiting on 70 and 40 pmt. This isnridicoulus im changing drs.

Thier walk-in clinic is a joke. The only way to get seen in a timely manner is to do a walk in,…read morewhich gets you a PA that is no better than what I can find on google. On my last visit they had the nerve to say "gosh I don't have any idea what could be wrong. Maybe go to the ER". What? When I googled my issues and showed the PA they said yup that might be your issue. "You will need to get that checked out". HELLO isn't that why I am here!? This walk-in clinic gives false hope of being treated. They take your money and put a band aid over your issue and then tell you to make an appointment with a REAL doctor. Of course you get charged for that advise. I will never go back after my last visit. It is a waste of time and money.

Dr. Chughtai was the primary care physician for my late husband for many years, and he continues to…read morebe my primary care physician. He is knowledgeable, caring, and takes time to explain his diagnosis.

About a year ago, I moved to the area and saw this doctor to continue my legally prescribed…read moremedication. During my visit, I explained my medications and that I still had some remaining. The doctor told me to use what I had and call when I needed a refill. When I called, the prescription was refused with no explanation. I expressed concern because abruptly stopping this medication can cause serious health risks, including seizures and even death. The staff consulted with the doctor but returned to refuse the prescription again, with a dismissive laugh, leaving me without guidance. Had the doctor told me she would not refill the medication, I could have worked with her on a safe plan or tapered off under guidance, but no options were offered. I never filed a complaint; I found a doctor who would provide honest and safe care. I was left in a dangerous situation that no responsible medical provider should allow. I hope future patients receive clear guidance and respectful communication, especially for medications with serious withdrawal risks.

Event happened over a year ago and I'm sharing on someone else's behalf. Patient was complaining of…read moresharp abdominal pain. Scans were done then Dr. Vandenhul said all they needed to do was lose weight and eat more salad, and that there were no gall bladder stones. Those were her literal words. When the patient saw their actual doctor, Dr. Hamann (who is amazing), they were referred to a gastroenterologist because Dr. Hamann said there was an obvious problem. Patient had gall bladder removed, with the surgeon saying it was one of the worst cases of gallstones he'd seen. Dr. Vandenhul was absolutely dismissive, all while the issue she claimed did not exist, DID exist. Strongly urge anyone to not use her as a doctor. I refuse to see her if my PCP is unavailable.

She's the worst doctor experience I've ever had, by far, and I've had a couple of other ones that…read moreweren't very good. She would pause a moment and let me say what I wanted, but then she would disregard it totally. When I returned on a follow up visit, her version of what was said and agreed upon was very different than what was actually discussed, probably her thing of disregarding whatever I said. She seems to have the idea that she's a general and we're lowly privates, and apparently believes if you see her that your body and life are no longer yours, they're now hers. I saw another patient that was very upset and trying in vain to see a different doctor, I assume she must be one of her patients. From my experience, I suggest staying far, far away from her.

I love this place! My son currently doctors here and sees Dr. Thompkins (sp?) she is always SO…read morefriendly and my son just loves her. The front desk women are always super polite and helpful! We have never had any issues here and if I have a complaint or question they are always very quick to help and ease any hesitance I may have.