Atrocious. Incredibly weak and inconsistent medical oversight leads to haphazard care including…read moremedicines administered, food safety, therapy (or lack thereof). Patients crying to be transported simply from their chair into bed for 2 hours. Not an exaggeration. Witnessed multiple times. While there are exceptions, staff can be very rude, defensive, flippant, deflecting. US News quality reviews very inaccurate & misleading from what we've witnessed. Terrible. If this is one of the better skilled nursing and rehab hospitals in the greater Boston area, we're in a very sad state

Heartbreaking Experience…read more I honestly wouldn't recommend this Rehab to anyone. The staff here move incredibly slow and seem overwhelmed all the time. Most of the nurses are retired and just don't have the energy or attentiveness that patients need. There are no staff doctors, only nurse practitioners, and it feels like there's no real leadership or plan in place for anything. There's no protocol for emergencies -- during a fire alarm, everyone looked confused about what to do. We also had two power outages in one week, and instead of fixing the issue or using proper backup power, they handed out battery-operated LED lights to patients. It was honestly shocking.Language barrier is an issue especially when reciting the menu options The worst part is how long it takes to get help. I've seen patients left sitting in their own feces for up to 40 minutes before anyone came. No one deserves that. It breaks my heart to see people treated this way when they're supposed to be cared for and respected in their later years. This place seriously needs to be inspected and held accountable. Families deserve better, and so do the people living here.

Aberjona has helped a few members of my family quite a bit over the years. They handled my…read moregrandmother's rehabilitation very well on two different occasions. It was also a great place for my great grand­aunt, who lived there for years in the nursing home. The medical staff is very approachable and not afraid to explain anything you may not understand.

Rehabilitation. One gentleman was yelling HELP for 3 hrs on 5/17/26 from 8 pm till 10 pm. Until I…read moresaid " Can someone help this man? He's been saying Help for 3 hours and no one can sleep including me! Never ignore someone like that shame on you!"

Finally! a place that responds to call lights timely!!!!…read more They helped with everything! If I ever have to attend a nursing home, this will be my first choice after a great experience. It's obvious that they strive for perfection in quality and performance and take pride in that. As a visitor, I was warmly welcomed and felt very comfortable. This was very satisfying. (I previously had an experience at a different place where you could tell the nurses' acted differently when family members came to visit. I actually even heard them verbalize it and saw the looks and eye rolls passed from one staff to another. This negativity was so uncomfortable i could barely stand visiting, cannot imagine actually residing there!) Winchester Nursing Home made me feel accepted and respected as a family member of a patient which made me have good faith and trust that they take good care of the patients.

My Mother has been at Aberjona Nursing for the past 3 years…read more She is a very clean and fussy lady. When ever she had a complaint they would address it quickly. She was on the 3rd. floor and all hallway areas were very neat and clean. Patients were kept clean and watched at all times. The air was always fresh. Cleaners were constantly vacuuming rugs and washing and buffing patient's rooms. Laundry was done on a daily basis. Meals were usually served on time and had a good variety of selections. The activity staff had daily events to keep residents entertained. The Nursing care was as good as any hospital. My Mother recently passed away at age of 100 and they kept her as comfortable as possible during her final days and hours. I would not have wanted her to have been at any other Nursing Home. A 5 Star Rating is justified !

Left my nana to die essentially. I visited to find her (she had dementia) scratching her arm down…read moreto almost the bone while the hatian staff workers talked amongst themselves and paid zero attention to the patients. This place is worse than a state ran facility

From the owner: Belmont Manor is a community leader in providing quality-driven post-acute and long-term care…read moreservices. We are committed to providing a continuum of care in an environment that promotes optimal functional ability, interdisciplinary care, and the integration and provision of community resources and education. We promote a challenging and professional work environment through on-going staff education and Continuous Quality Improvement programs, which meet the needs of an ever-changing health care population. We provide inpatient medical, nursing and rehabilitative care for individuals who are unable to live in an alternative community setting, but who do not need the diagnostic or surgical services normally provided by acute care hospitals. We are dedicated to improving the quality of life for residents by assisting them in achieving their maximum level of independence. This is accomplished through supporting resident's psychological and social needs, maintaining resident self-respect, providing a home environment and respecting resident needs and privacy. We provide rehabilitation and health maintenance to each resident as deemed appropriate by the interdisciplinary health team: this includes nursing, physical therapy, attending physician, occupational therapy, therapeutic recreation, dietary and social services. Everything we do at Belmont manor is for the purpose of enhancing the quality of life of the residents.

I cannot speak highly enough about the care my husband received at Encompass Health in Wobur.. He…read morewas there for PT after a long hospital stay. Every single health care professional we encountered was professional, compassionate and caring. They are 100% patient focused. The food was well prepared and fresh. The PT and OT appointments ran on time daily. They delivered a schedule to my husband either the night before or morning of each day of appointments. We could not have asked for a better experience. The facility is very clean and welcoming.

The care they gave my father in law was amazing!!!From his therapists OT/PT/Speech to his care…read moremanger nurses ect.The communication was great .We were sent home very confident on his needs and supports he will need already in place when we got home. Belinda Jenkins

Poor staffing , week ends clients are forced to sit at a table in a community room all day…read moreHorrible meals

My husband suffered a serious systemic infection and spent 2weeks in hospital, 2 weeks in a rehab…read morehospital and then about 2 weeks at Bear Hill back in June 2025. Things started going downhill on his 1st day there. The halls are empty - I always wondered where the nurses were. He was admitted at 2 pm and at 6:30 pm, his nurse had no information about him: the "supervisor" hadn't entered his info in their computer system. The only good nurse he had was Janet. His IV meds were often late and they took a long time to respond to his call light. My husband said some of the evening nurses would ask him "what are you here for?" Guess they don't review the patients' charts. The CNAs, however, were great! I would not send anyone here ever!!! Nursing care is almost nonexistent. This is a late entry as I thought I had already sent a review.

Very good help for Mom in Winchester mass retirement facility. Caring wonderful help who get mom…read moredown to public spaces with Her oxygen

From the owner: Clark Care is owned and operated by Claudia Clark RN. Since 1988, Clark Care has been providing…read moreRNs, LPNs and Nurses Aides for the private paying client in the home, the nursing home and the hospital. We enjoy a well earned reputation because we provide only the very best in personalized care

I am addressing Chronic pain that is always met with the most caring/concerned and respect for me…read moreas a patient at the Clinic. The staff is wonderful, working in that environment is most often met with patients that are not on their best behavior, in pain who can be ? The staff always remains so optomistic. This is my second visit and the results are great. Dr. Lubrano is the best, concerned with making me feel better and he did.

I had a very concerning experience at Winchester Hospital when I brought my mother in with…read moreextremely high blood pressure (202/87). Upon arrival, they performed an EKG, X-rays, and blood work--but then left her sitting in the waiting room for over 8 hours without treatment or monitoring. Given her condition, this was alarming and felt unsafe. When we were finally brought to a room, we were seen by a nurse practitioner who, while polite, informed us we would not be seeing a physician as he had 12 years experience. After additional blood work, he returned and said she would be discharged if she could walk. A staff member walked her for approximately 10 seconds and cleared her. I specifically asked why she was being discharged with blood pressure still over 200, and was told she was "fine" and that her primary care doctor would need to manage it. This response was both dismissive and deeply concerning given the potential severity of hypertensive crisis. The lack of urgency, minimal evaluation before discharge, and dismissal of a dangerously high blood pressure reading left us feeling frustrated and worried for her safety. I would not expect this level of care--or lack thereof--from a hospital in a serious situation.

My brother is at pine knoll nursing home. The five stars is for Ronnie. He is my brother's…read morecaregiver. I met Ronnie and I can see why my brother is happy with him. He is very attentive and caring. My brother is blind so he needs extra care. There's another woman named Mary, she gave us access to the outdoor patio which was really helpful for us so he could get some exercise. I appreciate the staff keeping an eye on my brother even though they are not used to dealing with blind people. They always make sure to keep him clean and as well as his room. Thank you very much for all you're doing for him

For the good part...the first few months of a family member's stay, this place was acceptable. it's…read morevery clean, tidy and kept up. The grounds are meticulously cared for. The housekeeping staff does a great job and are very friendly. Especially Trish. She's very pleasant and social. Always striking up a conversation with our family member. She kept our family members private room clean at all times. The activities team, Valerie and Stacey go out of their way to make sure residents participate and have a good time. They also are very friendly and personable.I was very impressed with them. Chris the maintenance guy is very prompt when something needs attention. Also a very nice guy. Bob, the project manager, I believe, also very caring and understanding. One time He went out of his way to bring our family member to an eye appointment when transport and family members couldn't. Now the not so good. I won't name any names, but will mention their title. The nursing coordinator was fairly nice for first few months. But when our family member left his medical appointment in Boston (not a good choice to do) before his transport arrived, she turned not so nice. It's understandable of her concern and her duty to be sure residents are always safe. But we feel he was being continuously penalized for his wrong doing. The day after this incident (he went missing for several hours) she put him in a cramped room Way down the other end of the hall. She said it was for his safety sake because his private room was too small for him..that made no sense because the room they transferred him to, had 2 beds, one not being used, and just about the same size as his private room. Also, she would not allow him to venture out for a day with his sister, who did it weekly Up until this incident. She claimed he was an escape risk. He spent his Father's Day in the facility. This was his first Father's Day without his daughter, who had passed a few months earlier. His sister planned on a family day for him at her home, to help him from the pain of not having his daughter on this special day. This shows NO COMPASSION.also, She would not allow him to use transport for his medical appointments, even tho a family member would be meeting him when transport would arrive at the appointment. This is something that has been done since his admission here. A few times she raised her voice at his sister, when discussing certain matters. This is very unprofessional. The social worker is extremely condescending. She lacks people skills. And shows no empathy. I've dealt with many social workers, With my profession, so I am familiar with thier roles and the manners they should have. This one lacks manners. If she hadn't continued telling us and our family member that "he is his own person and can make his own decisions", he probably wouldn't have decided to leave his appointment before transport came and got lost in Boston! There have been several disagreements between her and our family members sister. She had an obvious dislike for his sister. one one of his final days there, Our family member's sister was sitting on the spare bed going through her phone while the doctor was behind curtains, tending to his wounds. he came from behind the curtain to discuss his condition, when all of a sudden He started saying she was unethical in recording him! She told him she was not recording him and was just checking her messages while she was waiting. she showed him her phone. He left our family member, without covering his wound and went to get the nursing coordinator, who then came into the room and scolded his sister, like a child. somehow the social worker became involved and refused to hear the whole story. His wound was not properly dressed until later that day. The next couple of days, our family member kept complaining of pain around his wound and was not feeling well in general. He asked to be transported to the closest hospital. I'm not sure who, but he was told he was fine and that he didn't need to go. 2 days later, his sister went to visit him and immediately saw that he had a fever and looked very I'll. He needed to go to an emergency room. She took him there herself. But before being able to leave the building, the nurse coordinator stepped in and made things difficult, wasting the time he should have been at the hospital. At the emergency room, it was determined he had a seriously bad infection, his wound was a stage 3 wound (stage 4 is the worst) and he could have died if he was not seen when he was. Needless to say, we removed him from Pine Knoll.

Not sure where to begin. My father in law passed away today at the Meadow Green nursing and Rehab…read moreCenter in Waltham. My FIL was there for 5 years and his care was superb. The nurses and CNA in the Brooknoll unit were excellent. I literally felt that they loved him. He was always happy, clean and very well cared for. He just loved living there. I also watched how other residents were cared for and they were also well cared for and happy and to me that speaks volume. If i could give 20 stars i would.

It's kept much cleaner than other facilities I've visited. That's it's best attribute. Care is…read morewildly inconsistent with basic needs such as access to water varying day by day. Weekends are particularly bad. Staffing is inconsistent and many are portly trained. An example of this is that some CNAs pick up patients by hand for bed to wheelchair transfers instead of using a Hoyer lift. If they DO use the Hoyer, many times it's only one person when it is supposed to be two. The administration will tell you this never happens, but they are flat out lying as I have witnessed it. I have seen patients who are on oxygen not being reattached after a transfer. Once again, you can raise these issues with nursing staff or even in team care planning meetings, but they will tell you it's untrue. I actually stood with a nurse in front of a patient who did not have their oxygen cannula on tell me that the patient was on oxygen! You just can't make this stuff up. Many times, you cannot reach a loved one OR their unit on the telephone, the first because the aids don't set up residents who are not ambulatory or able to get to things, the second because they are short staffed and/or inattentive. Patients are not always provided access to call bells. Personal items left in drawers, etc. are treated with disregard. For example, one might find their items smeared with toothpaste because an aid shoved an open tube into a drawer after use. I have seen open moisturizer packets tossed into bedside drawers where they then get smeared all over personal belongings. One might find their limited storage space (drawers and such) inundated with towels, diapers, pads, wipes, etc. which get left by one aid and not used by the next. The more care a loved one requires, the sloppier it gets. The administration will take a position that patient reports are undependable and that what family reports isn't actually true. I've rated this place a 2 ONLY because it is sadly better than many other places. That said, the fact that what should be considered baseline is often not met is disgusting. It is apparent that supervision is minimal because the things I've mentioned, along with countless others, can be and have been observed repeatedly.