So, I would have given Encompass Health Rehab Hospital 5 stars because they were amazing when I was…read morethere for two weeks in October. You won't find more caring doctors and nurses. Honesly. I continued with Encompass Home Health when I got home -- and til the pandemic, I was crazy about both my Physical Therapist and my Occupational Therapist, both from Encompass. Then, when the world shut down and we were told to stay home, I asked for teletherapy. And, that's where the problems began. Encompass insisted that Medicare REQUIRED an in-person visit to accompany teletherapy. WHAT? You want me to be exposed to your therapists who are in nursing homes and with possible "compromised" patients every day? WHAT? I am 74 years old -- I cannot do that and you shouldn't be asking me to do that -- an, btw, Medicare repeatedly told me that what Encompass Home Health was claiming was 1) untrue, and, 2) impeding my recovery process. By the time I fired Encompass Home Health, I'd gone more than 6 weeks with no therapy -- and my progress had basically stopped. I have someone new now -- and he's great -- and is pushing me so i can hopefully make up some lost time. But if you want ongoing, consistent therapy, beware of Encompass Home Health -- I cannot tell you how many excuses they came up with as to why they couldn't provide what everyone in the whole world was advising: virtual care whenever possible and minimal exposure to outsiders. Getting their reimbursement became much more important than ensuring my continued recovery. I haven't even hugged my daughter for almost two months -- I was not about to allow "in-person" visits from Encompass. Also, I found out later that my PT was in fact exposed and quite ill about two weeks after I stopped her from coming to my house. Not that Encompass would have ever told me that -- and I wonder how many patients have unnecessarily been exposed to a potentially lethal virus because Encompass misunderstood the Medicare rules. Just sayin'.....

Rate : 0 star . Absolutely disappointing experience at the Woburn facility . Inconsiderate &…read moreincompetent administrators. Impolite nursing staff. Complete lack of communication with family. Dysfunctional place. Phenomenal front desk staff. . Therapist & the RNts were exceptional. Mice infested place. This place should be inspected by board of health & should be cleared before they run the kitchen for patieMrs. Cannot believe this is happening in Massachusetts, a state known for healthcare facilities . Total disappointment from start to discharge.

My Mom is a new resident at Winchester Nursing & Rehab. My family and I are so grateful to find…read moresuch an incredible facility. The nursing staff is so nice. Every person has been caring, compassionate and understanding. In fact, everyone that we have encountered from the front desk to the kitchen to the management team have been incredible as well. We couldn't be happier with the care our mother is getting. We truly feel like she is in the best hands and it is a joy to see her enjoying everything from the food to the daily activities to making new friends. Thank you Winchester Nursing & Rehab for making this transition for my whole family, especially for our Mom, so seamless and pleasant.

Horrible. You ring the call bell for the aide to give you the bedpan. One will come in, shut off…read morethe call light, and say they'll get someone to help you. 20 mins later another aide will come in & say the same thing. You're left to lay in your excrement for 40 min. This was not an isolated incident. ​I asked everyday for 19 days them to give me a shower. They said they were too busy. Thank God the next day was my discharge date. I don't recommend that place to anyone. I was discharged not only with my discharge papers, but also with the discharge papers of my roommate. I could go on & on with the neglect. This place should be CONDEMNED !

I used to work here while in high school my job was in the kitchen getting the breakfast lunch and…read moresupper ready for the residents. They had a small breakfast with cereal eggs toast coffee or tea. A wonderful homecooked lunch. At five pm they would just have a sandwich and soup because most of the residents would be stuffed from lunch. I liked seeing the residents on my shifts. After my shift was over while waiting for my ride home I would chat with a group of the residents. Once I got to run the daily bingo game which was a blast.

Poor staffing , week ends clients are forced to sit at a table in a community room all day…read moreHorrible meals

My husband suffered a serious systemic infection and spent 2weeks in hospital, 2 weeks in a rehab…read morehospital and then about 2 weeks at Bear Hill back in June 2025. Things started going downhill on his 1st day there. The halls are empty - I always wondered where the nurses were. He was admitted at 2 pm and at 6:30 pm, his nurse had no information about him: the "supervisor" hadn't entered his info in their computer system. The only good nurse he had was Janet. His IV meds were often late and they took a long time to respond to his call light. My husband said some of the evening nurses would ask him "what are you here for?" Guess they don't review the patients' charts. The CNAs, however, were great! I would not send anyone here ever!!! Nursing care is almost nonexistent. This is a late entry as I thought I had already sent a review.

My aunt was there for some rehabilitation after her fall. The nurses were all nice and were helpful…read moreand did a good job with quality care. My only complaint is that they didn't have telephones in the room and it was difficult reaching my aunt by phone when she was there.

Medical assistants are awful. My mother was not given a lunch or dinner a few times. Her was pretty…read moremuch neglected as we're others I saw. This was a few years ago but from what I hear it's about the same.

I cannot say enought about ALL of the staff at CareOne in Wilmington. They have helped me every…read morestep of the way with the transition to long term care for my mom. Everyone has been so welcoming and wonderful to my mom. Thank you!

A friend of mine and her roommate were helping another confused patient to her room and the…read moreroommate got told to not touch the client and got to shut up. This is unacceptable. This is why nursing homes and rehabs should be separated and employees should be checked for citizenship status.

I was one a patient at the older facilty of Pro Ex in Woburn and recieved excellent treatment from…read moreMatt for two unrleated sports injuries. One was my right shoulder the other my left knee. I came out of therapy in tip top shape. My recent visits to Pro Ex were to rehab two sprained ankles (yes, it is possible to sprain two ankles at once). My Lead Therapist was Tommy and he is also fantstic! Would highly recommend. Both he and Matt are personable, intellegent, and really know their stuff. They take time to listen then treat each patient with the individualized attention you would hope to get from a PT. Even better...I should also share that I go to work everyday in a building with one of Pro Ex's competitors (Excel). I was going to give Excel a chance simply because of the convenience from where I work, but my experience with Excel was brutal. Felt like a meat market and I could tell right from the first phone call that I wouldn't get the personal attention and care I deserved, so I cancelled the appointment and went right back to Pro Ex. Pro Ex is arguably the best Physical Rehabilitation organiztaion in the area. HIGHLY RECOMMEND.

Bridget has been an amazing PT helping me prepare for and then recover from shoulder surgery over…read morethe past year at the Woburn, MA location. She takes the time to listen to her patients and develop treatment plans to meet their needs. She is very thorough and empathetic. The entire team has been great - including Mo, Emily, Erin, Matt, and Shannon. Highly recommend them!

My father was there at the rehab and got wonderful care. We however as a family decided that as a…read morewidowed man of 80 with multiple strokes and heart attacks he needed full time nursing care... He agreed as long as he could stay at woodbriar! That says a lot about a place! He's healthy, happy and well cared for... Probably the best 5 stars I've ever given :-)

Do you think you would be unable to communicate and like your foot stuffed into your sneakers while…read morewearing your nonskid hospital socks, making marks in your feet and have a family member discover it? Would you like to be cold, have a closet full of sweaters and have no one bother to put one on you? Would like like to be served your food 20 minutes late and then have it taken away because the patient sitting next to you keeps grabbing things and there is no one to watch them because the facility has decided to have the aids get the plate from a heat cart and serve patients instead of watching you. Would you feel safe leaving your mother in a facility that leaves a room full of patients alone because they have to transfer patients and no supervision left behind? Would you like to have other peoples clothes put on your mother. Her clothes are labeled! She has plenty. Would you feel good leaving your mother in a facility that has had three outbreaks of scabies in less than two years and they still put clothes not hers into her closet! Would you like to find dirty Depends in her bureau drawer? She is wheelchair bound. They can't blame her! Would you feel good about having her in a place that has a complete turnover in staff (with 3 or 4 exceptions) in less than 3 years? Think maybe there are issues?......they think not! Would you like to die with dignity? Don't put anyone you love here. My heart is breaking and I cannot do a thing about it........... http://www.lowellsun.com/breakingnews/ci_29738176/wilmingtons-woodbriar-health-center-fined-293-100-after https://www.indeed.com/cmp/Woodbriar-of-Wilmington/reviews

I first went to Dr. Moramarco's when I was rear ended in a fender bender and needed some…read moreadjustment with whiplash. I returned years later for some pain relief after I had my twin boys and I was feeling better within a couple of months. Most recently, I had some inflammation and pain in my lower back and hip. I had been suffering with this for 6 months before I went in, just figuring it was something I had to live with and hoping it would go away. In just a couple short months, I am pain free and back to walking a couple of miles a day. He did a combo of ultrasound, electrical stimulation, and low force adjustment with the activator (clicker). I kick myself for not going in to see him sooner. The staff is so friendly and you feel like you're at home. Dr. Moramarco makes a point to ask how your family is doing or simply shares a quick story about what's going on in his own life. He truly cares about his clients and I'm so glad I found them. I am kinda bummed that I needn't return now because I enjoyed my experience so much. Thanks Dr. Moramarco!

Doc is the BEST!! I was in severe pain and he healed me. I recommend him to everyone I know! You…read morewill be in great