I rate urgent care 5 stars if I could give them 20 stars I would..The whole staff treats you like…read morefamily and the doctor is amazing he takes time to listen to what's going on with his patients..Very respectful..I recommend this Urgent Care to the community..Good choice, great people..I'm Dorothy Wortham and will.choose Urgent Care anytime

Best Urgent Care in Shreveport! I had been sick for a week with no sign of getting well. My own…read moreinternist will not prescribe anything for a virus. I understand this, however, a steroid shot will give you a boost to give your body a chance to heal itself. I decided to go to UrgentCare of Louisiana one week after I became ill and 4 days of laringitus and just not feeling better. Dr. Anisha Turner is the BEST! She took tests and found I had Strep Throat. Not only did she give me a steroid shot, she prescribed me FIVE other meds that kicked in immediately and by that night I was 50% better and the next day I was 80% back to my healthy self. THANK YOU DR. TURNER! RECOMMEND HIGHLY!!!!! Great staff, treated with respect and clean facility!

Awesome staff!! They treated me so well during a tough…read moreillness and did it so professionally. The visit was quick and painless. I took a chance coming here after a doctor at an urgent care only diagnosed 1/3 of my major issues then gave me the wrong medicine. At Healthcare Express I saw Dr. Bricker and he was so friendly and excited to do his job. He knew EXACTLY what I needed. After suffering from a throat, ear and sinus infection for four days he gave me two injections and penicillin. I was feeling 80% better within hours!! Very knowledgeable man with great morals and more than 25 years of experience. He puts the patients health first. I would recommend he and his staff to anyone who needs medical attention!

I arrived at the Shreveport location at 7:15pm (Friday) this evening and was surprised to find the…read moredoors locked. I reviewed the hrs posted on the door and saw a few receptionist sitting at the desk watching me. After one last tug on the door and a quick check of the time on my phone I retreated back to my car disappointed and still SICK. The hrs posted are very misleading.

My doctor recently relocated, so I needed a second to find the new location. I found it very…read morequickly and parked. There was plenty of parking, both well bodied and handicapped. I was able to park right away. The building is a shared space, so I had to ask where my docs new office was. Found it and waited several minutes. The window was closed and there was no movement behind it. I finally knocked. I was kinda treated like I wasn't expected. Even though I got 3 confirmation texts and a physical phone call. Gail , the receptionist comes hustling in at 12:55. I got the impression she didn't like being put straight to work. Also the phone was ringing. It was from a patient trying to call a physician in another office. 1:05- weight and blood pressure. Turns out I'm fat. With great blood pressure. This nurse was very nice. Doc Mendoza was finished with me before 1:30. She wants me to quit drinking. THEY ALL WANT ME TO QUIT DRINKING. Anyway- her bedside manner is pleasant. She addressed what she needed to, without being rude or condescending. As I was leaving, Gail was much more pleasant.

My uncle recently tried going here and they refused to see him as a patient…read more First, they asked which insurance he had (you know, because their money is far more important than the patients health). He told them Medicare. If doctors actually cared the first question would be what kind of problem are you experiencing? But, no, it's "what insurance do you have"? Then they asked which doctor he wanted to see. He told them one of the men I forget which one. They then told him that, sorry, only one of our doctors is accepting Medicare. Oh, that's brilliant. Why doesn't it say that on the list of insurance that you accept? Next to Medicare it should say Dr. So and so only. The rest are more concerned about their money than actually helping you which is why they don't accept Medicare because that cuts into their paycheck. Well, Medicare is all he has. He's disabled and on disability. Like millions of other people who worked all their lives this is all he has now and this place won't give him the time of day. Then they asked which medication he's already taking. He told them. They placed him on hold and came back and told him that due to the fact that he's already taking controlled substances they can't accept him as a patient. What!?! These "controlled substances" he's already taking are prescriptions from another doctor and have nothing to do with this place. He was looking for a family doctor to help him with everything else, like when he's sick, not the medicine he is already getting elsewhere for other reasons. Any medicine prescribed by a doctor is a controlled substance. That's why you have to go to a doctor to get it. So if you're seeing a separate doctor for specialized reasons but still need a family doctor for basic reasons don't bother with these money-hungry jerks. This is absolutely outrageous. None of these charlatans should be allowed to call themselves doctors. All they care about is their money, not you. If you're poor, don't have good insurance or any insurance, disabled, on Medicare, already getting medicine from another doctor, etc, don't even bother calling this place. All they care about is their money. They don't care if you die.

My wife has had issues for a bit, the PA was was dismissive and over talked the entire time, had…read morethat shut up look on her face the entire time had already decided she was getting a scope before she even walked in the room, this is the problem with all doctors they bill you or insurance for stuff you may or not need, just like how your family doctor in most cases is nothing more than a referral system to a specialist to make the hospital chain more money

They appear to mostly have their stuff together. My first visit was handled professionally. The…read morewait in the lobby was minimal. I had no complaints. My second visit was less so. Needed a CT scan and the equipment was broken. I waited (while fasting) while they figured out what they could do. Turns out- nothing. They ultimately had to reschedule. So fasting AGAIN 6 days later. This time the equipment was working. The wait in the lobby was 15 minutes past my schedule time. The tech was friendly, efficient and I was walking out 15 minutes later. I guess I recommend. But honestly, no body wants to have to see the folks here. Stay healthy my friends, and avoid the need to visit these folks.

There was a computer problem which slowed down care, everyone was very friendly and did their jobs…read moreefficiently. Dr Chandler was very professional, explained the diagnosis with me and treatment options. the office experience was very positive!!!

Son was/is sick cause Dr. lawson did nothing even aftet calling n 3 days later to let know symptoms…read moreworse. Also talks so loud can hear everything she says in every room.

The scheduling person does not schedule appointments correctly…read more The wait time is ridiculous they place you in a room, close the and have you waiting forever and never coming back to check on you nor give updates. I went on my lunch break and was late going back to work appointment was at 1030, the Dr didn't come into the room until close to noon Yes,I was late going back to work amd noon I'm not a happy patient

I am very happy with my Dr John Smith... his nurses snd staff... I've been given excellent care!read more

Does NOT except Medicare if you have Medicaid too! Called before I drove to location and asked if…read morethey accepted Medicare and was told yes...got there only to find out that they do not if you have Medicaid as a supplemental coverage. Waste of time due to bad communication

I was impressed with the greeting I received upon entering the office. Once my paperwork was…read morecompleted (new patient) I was seen promptly by a very warm friendly professional PA. Great to experience. I will go back when needed.

Tried to get my mom setup to see Dr Fillecia. After setting the appointment, they called back and…read morecancelled it. They said Dr Fillecia wouldn't see her since she already had a cardiologist. She doesn't like or trust her current cardiologist, so wanted to see Dr Fillecia, who has been cardiologist for me and my father before. The whole point was to get her a new cardiologist. They tried to get her to see a different cardiologist there, but she would have a hard time trusting another unknown cardiologist. I will not go back to ACS and will never recommend them to anyone again. I will advise they avoid ACS at all costs.

I was referred to them by my physician. I arrived on time and was taken back fairly quickly. The…read morestaff was absolutely amazing. Very professional and kind. I had 3 different test done that day and I can't say enough how kind everyone was. I highly recommend this team.