I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.

I have been going to Smart Skin for a couple of years. I am a member…read more They always will help you find a time that is convenient for you to get your appointment. I have been seeing Alyesa for the last few months and she is great. She will recommend products that will help your face. That is very helpful for me. Love going there. Kathy G Birmingham,Al

This med spa is nothing but frauds and thieves. They overcharged me for my session and then…read moreflat-out refused to reimburse me. I couldn't even get a single response to my emails or phone calls. They lied about what they were charging, never had me sign anything, and didn't/cant provide receipts. It finally got so bad I just disputed the charges as fraud with my credit card company just to protect myself. That says everything you need to know about how shady they are. Avoid this place at all costs. They are scammers, not professionals.

I received a Plant Peel from Dana and her service was the absolute best. She explained the…read moredifferent services that she offers as well as explained the service that I was receiving. Dana is definitely teenager friendly. My daughter received the Loft Express Facial and she loved it. At first, my daughter didn't understand the reason why I wanted her to have a facial, so Dana was able to explain the benefits to her which was very helpful. We will definitely return to receive future services. Thanks so much, Ashley

The Esthetic Loft and Alexis were both great experiences today! I will say that I missed the…read moreentrance to the building at first. It was a little confusing. Needless to say, I'm not too fond of the entrance to the building itself...but that has nothing to do with the business at all. The environment is clean and relaxing. Alexis asked plenty of questions before my facial and gave me an opportunity to voice any concerns or questions I personally may have had. They offer SEVERAL services and occasionally run specials. Sign up for their email communications to get these sent to you. Trust me, one more subscription won't hurt you. haha I find the price points to be on par and the service to be of high quality. Check them out for your next facial, wax, microblading, etc needs!

Excellent service! The staff is so welcoming, kind,…read moreinformative , and considerate. Worth every dollar please sign up for all services this is worth it for your health and the BEST service. Thank you all soooo much, I will be back soon

I underwent cryotherapy body contouring at Healing Waters in January 2026 and developed a large…read morecircular area of hyperpigmentation on my abdomen following treatment. Initially, I was told the discoloration was normal bruising and was advised to use a bruise cream. I was also told it would likely resolve within a few weeks. However, the mark remains visible five months later. What has been most disappointing is not simply that a complication occurred, as I understand every cosmetic procedure carries risks. My concern is that there was no meaningful discussion beforehand about the possibility of post-inflammatory hyperpigmentation (PIH), and when the discoloration persisted, I was not provided with a clear treatment plan, timeline, refund, or other corrective action. I reached out multiple times, provided photographs, and expressed concern about the persistence of the pigmentation. While I received reassurance that the area was healing, I was not given specific recommendations beyond continued observation. The discoloration has improved somewhat but remains noticeable. Had I been fully informed that a visible mark could persist for five months or longer, I would have weighed my decision differently. I hope that by January (a year later) my scar will resolve. I additionally had paid for 6 colonics upfront but have been hesitant about returning. They have not reached out or followed up with me whatsoever. It's a loss and I feel insecure about this. I encourage prospective clients to ask detailed questions about the risks of pigmentation changes, expected recovery timelines, and what support is available if complications occur.

Excellent results!…read more Two years ago I began HRT which resulted in unanticipated hair growth. Having received Electrolysis services some years prior with good results, I knew this would be my course of action. I chose Birmingham Electrolysis because of convenience and Zainab's experience. She is friendly, welcoming and we always have enjoyable conversation during our time together. I was having good results and then I took a break from Electrolysis to take advantage of a laser hair removal special at a local dermatologist office. I went for 6 weeks of laser hair removal services and not only was I not seeing results, it seemed as if it was stimulating hair growth. Needless to say I was not happy. If I had not taken a break from Electrolysis, I would have saved a considerable amount of money and permanent hair removal would have occurred sooner. I have had excellent results and I highly recommended Birmingham Electrolysis as your choice for permanent hair removal.

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

AMAZING! You will Not be disappointed ! The team here is…read moresimply wonderful. I will Be back to see them again !

I got a facial with Ella and it was genuinely the best facial of my life!! The products are such…read morehigh quality and the environment was so relaxing. I'll definitely be coming back and will be recommending to all my friends!

Sonya was wonderful- walked in and got immediate service! The best my brows and lashes have looked…read morein such a long time! I will definitely be back!

Try the Sand table that is heated.. It's like a human litter box but with a massage…read more I do absolutely recommend the box If you have arthritis and other joint pains.

Excellent nails from SUNY & Ryan!! They only take appointments and they are the best in the area. I…read morehighly recommend them!!