We hired With a Twist for our 7/21/18 wedding. It pains me to write this review, but this was the only vendor of ours who truly let us own, so I want to caution anyone else with our experience.
Any anxiety I felt on my wedding day was solely due to mishaps from this bartending service. Not only did they arrive late and unsure of what they were supposed to be doing (despite our briefing the timeline on the phone days earlier), they told our guests we ran out of certain beverages when that was not the case. We ended up taking home leftovers of 3/4ths of the beer they claimed we ran out of. Word got around that they were at risk of running out of cups (which we supplied), but we ended up taking home over 300. They were about to have our DJ announce people needed to reuse their cups!
Our signature cocktails were made poorly and inconsistently, despite the notes we provided on how we wanted them made (in advance via email and print-outs on the day of). All of these problems came to my attention throughout my wedding day, which ruminated in my mind as I went about my night. Guests told me drinks were sometimes too strong, or didn't taste as they were expecting, and that the line took quite a while despite having 2 bartenders for about 100 drinking guests. Finally, when my coordinator approached one of our bartenders about a signature drink being made incorrectly, the bartender responded with a snarky attitude. Because we chose not to have a tip jar out, we were required to tip in advance an amount they chose for us, which I truly don't think they earned.
The service was mediocre at best, and I was expecting so much more when I'd read other people's great experiences with this service. So much time was spent carefully planning and communicating what were were aiming with Amanda, the one who communicated with us via email and phone multiple times before the event. I have a feeling this company did not adequately prepare the bartenders they sent to our event, despite the impression of preparedness leading up to it. I reached out to Greg, the owner, who sympathized with my experience and assured me he'd follow up and find out where things went wrong. I have not heard back. If you have another option for a bartending service, I would not choose With A Twist. This is the one thing my husband and I both wish we could go back and change about our wedding. We paid a thousand dollars while supplying all of our own booze, cups, pop, mixers, etc. The service was not worth this amount- your money is better spent elsewhere. read more