Great staff, Dr, Zervas is great. Huge difference between care at the new "corporate" dentistry…read morechains and care received here. Highly recommend.

I am 72 and finally have found an amazing dentist. I have been phobic about dental appointments…read moresince I was a child and I know my blood pressure sky rockets in a dentists office however I actually look forward to my time at Zervas Dentistry. My husband was shocked at how costly my previous dentists recommendations were so we were considering a university clinic which was almost impossible to get an appointment with for a good year or two and a two hour drive each way or going to Mexico which I was not a fan of for many reasons. We found out about Dr. Zervas from a stranger who raved so highly about him we went online immediately and thought this might be a great fit. It absolutely is. Dr. Zervas is one of the most positive, high vibe, happy people on the planet. A beautiful smile always greets you. He is completely invested in your wellbeing and comfort. I feel like I am at the feet of a master, and at a spa. I am a new patient at his office and have had quite a bit of dental work already and it all happens in the same office. I didn't have to go to a periodontist, I didn't have to go somewhere else for tooth extractions and everything has been going very well. The grand finale is there is a financial plan which for my family makes this wonderful place completely affordable. I hope it will for you too!!!

Saw Dr. Kim for about 4 minutes. Made 2nd appt for new associate. Saw her for less than 4 minutes,…read morethey billed insurance heavily. I asked for explanation, they sent registered letter canceling me from their practice. Maybe because I've requested audit from insurance company.... I say find another dentist. Somethings not right here.

"Fired" me from the practice by registered mail. I have absolutely no idea what that was about…read more English is not the native language for the dentists. No impressed at all. Find somebody else.

It took me way too long to get an appointment in 2024 when I really needed one, and, in retrospect,…read moreI should have gone there and asked to make another appointment with another doctor/practitioner that was sooner. I really needed help, and in the future, I will make sure to do this if it happens again. Having said that, my experience in 2024 and 2025 has been overwhelmingly positive. They have really helped me a lot, been patient with me, and just very kind. They kinda saved my life. I include Emily in reception. She was SO nice and friendly and she actually remembered my name week after week when I showed up, and I can't tell you how much of a relief this was when I was feeling vulnerable. Just to see someone who was always SO friendly. And I witnessed her be kind and caring with MANY patients who were in distress. Let her run the place. These are the people you really need in healthcare. I'm very glad that CHCFC is in Greenfield. If you need to get in touch with them for any reason, though, try and do it in person on Main Street or if you use their portal use that. My phone experiences have been terrible over the years. Not getting through. Not getting called back. Etc. The nurses there are also very kind and professional.

65 yr old female and this office has never ordered a stress test. When you schedule for a…read morephysical. They dont even touch you and hurry you along. Also 65 yr old female with a known family history of heart disease and not once scheduled me for a stress test

After several experiences with a dental office that just wanted me to believe in nonsense,…read morenon-existent problems in my mouth (more money) BGH has been a wonderful place to go and to recommend. They really know how to handle people, they are commonsense kind of honest, and they genuinely want to help you.

I have been going to Bagley Goodwin & Hrinda for almost 40 years and I would not want to go…read moreanywhere else. The staff, hygienists, and dentists are superb. The staff is friendly yet efficient and the hygienists and dentists have a wonderful bedside manner. I can't say enough good things about them. I actually enjoy going to the dentist! Thank goodness for BGH Dental! Polly L.

After waiting over a month for an appointment to fix my broken tooth, I arrived at the office…read more1/31/2023 and was informed that my appointment was cancelled and there were no longer dentists working there. Very upsetting!

Front desk receptionist was very rude. After the office made the mistake. Changed a scheduled…read moreappointment to 1/2 an hour later with no notice. The appointment wasn't for myself but my Grandmother. When I showed the receptionist appointment card. She immediately turned the blame onto everyone, saying she trying to fix other people's mistakes and working 13 hour days and she not God. I wasn't the first person this is happened to. Extremely defensive to the point of being offensive to me and my religion continuing to use the word God offensively and when I asked to speak to a manager, she informed me there isn't one. You would think if I was not the 1st person maybe when you are going through the calling procedures to confirm, look back to see if the appointment has any changes and check with the patient to see if they are aware of the change. My husband, myself and another family member have all been patients of 1st Advantage, all of us have left for the same reason, short staff (because of high turnaround) never saw same person twice. Change appointments or Cancel appointment with not notifying the patient, and if cancel can't see anyone for at least 6months. No one was ever rude to us @ these time but this women was so unprofessional. Hate this place now. If you can go anywhere but here!!!!

I have found the Greenfield office to be a very good one. I have some anxiety in any dental office…read morebut they are patient and careful in addressing my needs and I'm thankful for that. I've had a couple of extractions, a filling, and more work to come. I have two friends who also go to that office and are very pleased with the people and the work done.

Poor communication; they didn't let me know of documents I needed to submit. The, office cancelled…read moremy appointment at last minute. I don't recommend.

If I could give 0 stars, I would. I went to this office…read moreafter a long search for a dentist that would take me, under the referral of a friend. I have previous medical trauma, including from previous dental care. I was very upfront about my mental health diagnosis's hoping they would be mindful of that. Not only was it not taken into consideration but completely dismissed, I was told that the previous dentist was "doing their best and that I needed to forgive them". I was laughed at, I was told "Lyme disease isn't real", he asked how my grandparents died and when I told him cancer he said "that's a long painful death, I'll die from a heart attack, that's quick". I have anxiety, PTSD and OCD. It wasn't until weeks later and undue anxiety that I realized that just because he said that, as a medical professional, doesn't necessarily mean that it will happen. I didn't want to go back at all but I had a filling fall out and I am scared of dental pain. I made a plan to just go to the repair appointment and then see the local dentist whose waiting list I was on, after that. Boy was that a mistake. He showed up over 30 mins late, I was told that I was the only procedure scheduled for that day. I let his staff know that I was only going to be getting the filling done and not the crown over it. They expect payment in full at the time of service, they will submit a claim to insurance after for you to be reimbursed for anything insurance covers. I could not afford $3100 dollars so I wanted to just pay a little less than $1000 for the filling and then I could address anything else later, with a different dentist. He said "that's not what I planned on"...it felt like he was upset about his "paycheck" shrinking dramatically. Especially with me being the only patient getting something done that day. He talked down to me, told me I wasn't making the right decision, as if not being wealthy is just something I'm choosing. I explained repeatedly that if I could afford to, I'd do it. He reclined me in the chair, nearly upside down, then left me there while he talked to "Alexa" and his staff. He would periodically come back in to ask "what I wanted to do", after I'd already said what I was doing. By this point my anxiety was through the roof. I sat up and said I didn't think I was going to have any work done. He started trying to negotiate with me, I told him that it felt like he was being condescending and that I felt very uncomfortable. He sat down in front of the exit and proceeded to tell me that it was "in my head". I left in tears, I told his staff that he isn't kind and that he shouldn't tell people that they will "die a slow painful death from cancer" when he's not even qualified to do so. I paid what I owed, gave them the information to send my records and left, on the verge of having a panic attack. It was clear that I am not his typical patient. I don't belong somewhere like that. I have to think about purchases, I have to plan, I have to go into debt for my medical care. He emailed me the next day to say how "mortified" his staff was and that he's "sorry it didn't work out with his office". He isn't sorry, he was trying to cover his ass, because his staff miscommunicated that I said "he told me I have cancer" when that isnt at all what I said. I said his bedside manner is awful, that he's rude, arrogant and mean. He is not a kind human being. You can know a lot about something, you can be the best in your field, but you don't have to treat people the way that he does. I tried to be proactive, I tried so hard to advocate for myself and let them know how hard it is for me to go to the dentist. I was dismissed, demeaned, humiliated and made to feel like I'm "not making the right choice" as if I WANT to not be able to spend 3k on my teeth. The truth of the matter is that I will likely spend more than that making sure my 42 yr old mouth is healthy. I just didnt want to give HIM that amount of money, I will give it to someone kind. Someone that treats people with respect. I saw so many other people on here that had some of the same exact experiences with this man. Shame on you Mark Wisneiwski, you shouldn't be allowed to practice. You're are literally traumatizing people.

It has taken me years to write to a review, 7ish years, roughly. When I came to Dr. Mark, I was in…read moremy 20's and had a general dentist anxiety. I found New England Dental Wellness through searching for a gentle and more holistic approach, in hopes of getting over my dentist anxiety, in a welcoming office with a gentle Dr. This is not the dentist to see if this is what you are looking for. Upon meeting Dr. Mark for the first time, he asked how I found him and then asked if I had heard how "crazy" he is. After our strange first greeting, the first part of my 2 hour exam, He told me I had mercury poisoning from my fillings and the only way he would work with me further was to have them removed (this I was expecting) and that I needed to go visit his friend "Dr.Chris" in Vermont to remove my mercury toxicity through an intense diet of only 1 salad every 3 days for 2 weeks, among taking some other supplements. He then proceeded to tell me that his friend "Dr. Chris" helped him overcome his mercury poisoning and that he (Dr. Mark) had that was causing him psychotic episodes where we was carrying around weapons due to extreme paranoia. All this came before he even looked into my mouth. During the physical part of the exam, he was rough with my face and mouth and even used an ungloved hand. To reiterate, being a female in my 20's, at the hands of an egotistical older man, I didn't feel comfortable saying something or standing up for myself. He told me I had the mouth of a 90 year old and that I would have to go somewhere else to have my teeth cleaned because none of his hygienists would want to clean my teeth. I hadn't had a cleaning in two years, but I hadn't had a cavity since I was a child, and had no concerns at my exam and cleaning the 2 Years prior. I have always flossed, brushed and mouth washed twice a day, I had never had a dentist bash my mouth. Again, I haven't had a cavity since I was a kid, how could I suddenly have the mouth of a 90 year old? I was dying inside. I felt so uncomfortable, ashamed and violated. I sat there in silence listening to him demean me. At one point, he actually asked me why I wasn't having a stronger to reaction to what he was saying about my mouth. It was as if he wanted me to get emotional. I left the office after my appointment as fast as I could, and felt so small, so low, and very disgusting, like I hadn't been taking care of myself they way I thought. This interaction with Dr. Mark led me to become very self conscious of my oral health. I have straight, white, clean teeth and all I could see was a decaying mouth. What has led me to come back to write this review is that I have regained my courage and visited a new dentist. I haven't had a cleaning in 10 years now, and haven't had an exam or stepped foot in a dentist office since this traumatic day with Dr. Mark. I recently went into an appointment at the new dental office, ashamed and embarrassed. This new office was amazing, the hygienist was gentle, kind and so comforting, the Dentist was nice and professional. I do have one small cavity but no build up on my teeth (not bad for 10 years of no professional cleanings) and I am now able to start a new routine of regular cleanings and they have assured me my mouth is not that of a 90 year old. Dr Mark is an egotistical maniac, hungry for power. He ruined my oral self esteem needlessly and gaslit me into thinking my teeth were something they aren't. Even having my hygienist friends telling my me teeth were not in bad shape after this visit with him, I still believed everything he said. I have a nice clean healthy smile that he took away from me the past 7 years. I feel he tried to take advantage of me being a young woman, sharing that I was a bit nervous of being at the dentist in general. He was inappropriate with his bed side manner and extremely rude. I am not sure what he wanted out of me that day, but this time I am glad my defense mechanism of shutting down and running away saved me and my mouth from him.

I've been here once for my daughters first dentist visit around 1 & half years old & the employees…read morewere amazing with her & kept the visit fun & bright for all the children in there. Dentist was very quick & to the point. Only reason it's not 5 stars is the inside entryway seemed kind of sketchy & run down. It was confusing to know where to enter as a first time patient. Other than that, lots of toys in the waiting room & my daughter left with a little prize.

I had the worst experience to date. I tried to inform Dr.Ashish that I had previous pain in my…read moremouth but he would not give me a chance to speak. He was too busy trying to force feed me information about what he felt I needed. I felt my concerns and my wellbeing was not well cared for.

I'm so glad to be back in the bay state & get to come see Elliot. My teeth are in good hands!read more

Everyone in the office was nice enough, but there was absolutely no follow-through from them. I…read morewent in because I had a tooth implant that was broken, and the abutment needed to be removed and replaced. After several appointments, they were unable to remove the abutment (which is fine - they just weren't equipped to handle my specific issue, which isn't anyone's fault). At the end of my most recent appointment, the dentist said that he would need to talk to the surgeon that originally put the implant in. I gave him the surgeon's phone number and he promised to call her that day. Two weeks passed and I heard nothing from him or his office - I called to check in several times and each time was told that the dentist was out and they would get a message to him. I eventually got a call back saying that he just got off the phone with my surgeon and he wouldn't be able to remove the abutment, but that he would refer me to a specialist. Another week goes by...and once again I hear nothing from them. I was finally able to get the referral I needed by calling into the office again and asking for it. It's just frustrating - I feel like they never would have followed up without me hounding them.

Receptionists are so friendly, helpful and welcoming. The new dentist is really great! My kids love…read moreher. And the dental assistants are always wonderful as well. It's conveniently located. On street parking. The place is always very clean.