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Wisler Barry A DPM

1.0 (1 review)

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Hamilton Physical Therapy Services

Hamilton Physical Therapy Services

2.0(1 review)
0.9 mi

Podiatrist referred me to Hamilton Physical Therapy Services. I called on a Thursday & was not…read moreable to get an eval appt until a 1.5 wks. I was able to schedule an appt w/another PT service the following Tuesday (Monday was a holiday) so I took it. I called HPTS after hours & left a voice message to cancel my eval appt. The following week, I rec'd a text to "remind" me of my appt, which I cancelled 3 days prior. I contacted HPTS & explained that I left a VM to cancel my appt but still rec'd a reminder text. The person confirmed 1st said that maybe no one listened to the VM, but took my info & confirmed that I was NOT on the calendar & maybe the texting system hasn't caught up yet (3 days later????, ok...) Sure enough, the next morning I rec'd a 2nd reminder text about my cancelled appt. Since I had already notified them 2x that I cancelled my appt, I ignored it. Sure, enough, the day of my cancelled appt - I received a call from an annoyed person at HPTS, informing me that I missed my appt. I explained that I cancelled the appoint a full week prior, by leaving a VM on 9/1 & then after receiving a "reminder" text, I called & spoke with someone who confirmed I was NOT on the appt. calendar & the text reminder, must have been a mistake.... something is definitely amiss here (not listening to VM; calling to explain that I cancelled my appointment, yet still received a reminder text....this is the perfect example of when you sense "red flags" about a business - DO NOT IGNORE THEM! HPTS on Arena Dr. needs to do BETTER.

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Hamilton Physical Therapy Services - Hamilton Physical Therapy Services LP

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Wisler Barry A DPM - podiatrists - Updated May 2026

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