They are very responsive they do a really excellent job, they meet with association each week. Very helpful with the insurance and the maintenance read more

wise property mgmt does not make repairs when requested, ignore voicemails, and property manager is rude avoid Wise Propert and I would definitely NOT recommend read more

One year with them and they raised our HOA fees $15.00 We have nothing !!! No pool,clubhouse, gym,basketball courts etc. NOTHING Many Complaints with BBB read more

Terrible customer service, terrible upkeep of property and not enough respect for anyone in our community to answer any questions or fix any problems read more

This is by far the worst property management company I have dealt with. The HOA performed work outside our unit with no proper communication, hired contractors who damaged our property, and when they couldn't reach us, they broke our door. Despite this, they refuse to take responsibility or fix the damage. The association shows zero accountability. In particular, Ross Corcoran is extremely unprofessional -- he consistently ignores calls and emails. I had to contact him multiple times a day, and even then, responses were rare and unhelpful. Instead of addressing problems, he avoids them. On top of that, I requested and paid for a pool key months ago, yet I still haven't received it. Overall, this management company is unresponsive, unprofessional, and negligent. I strongly advise against working with them. read more

Our community has only had Wise as their property management company for a few months now. So far, it seems like everything is a cash grab. For example, if you want to pay your HOA dues with a cashier's check, they require a slip from the "association coupon book" to accompany the check. If you ask them for a digital copy of the slip, they'll tell you to order a new coupon book and charge you for it. The slip is only included so they can identify what property your payment is associated with. So really a simple cover letter or notation on the check could suffice - but instead they have this overcomplicated, unnecessary process. You'd think they'd want to make it as simple as possible to take your money; but it seems that is not their concern. read more

as a resident of caya costa I have had a water leak in front of mine and my neighbors goin on for over 2 months. I have written 2 notice for repairs with the gate. personally spoke to Jennifer tutko after she stopped responding to email and left a voice mail for Chris Crain on his work phone weeks ago. nothing has been done in 2 months and thousands of gallons of water have been wasted due to their laziness. this is why people buy in a gateed community and pay such high fees..... so these issues are taking care of in a timely manner. I don't see how they still have jobs as they are so incompetent. john scroppo read more

Wise Property Management - Property Management Near Me - Lutz, Florida

I'm not sure how this company stays in business. They are simply a sorry company. Can't communicate, can't answer basic questions and can't manage themselves out of a wet paper bag. First time my HOA fees went to an attorney after 25 years of managing properties. Anyone tell you this company is worth anything they are either getting paid to say it or a straight liar! read more

I wish I could give this company zero stars we have six properties that are managed by them and the only problems that we have are with Benjamin Alair with the North Bay community. We have been served twice by an attorney for nonpayment even though we overpaid $5000. We are not receiving payment booklets to pay our HOA dues and not receiving the 30 day required notice that is required by the state. When trying to communicate with this company, they do not answer all your questions. They are not clear with communication. I don't know if they are ignorant careless or maybe they think it's funny. I am currently locked out of two of my properties and not even able to make the payments. How do you expect me to make a payment without a payment booklet and address fees, chart or being able to log into the account. I had to have customer service merge the account for me and it says I need to contact wise property management to make a payment and they are very unclear. read more

very poor communications, never reply to emails or return phone calls! we're forced to work with them as they're our HOA company but we need to fill paperwork which nobody is giving us answers or replying back! read more

Wise Property Management never ever fix the garbage bin too small for the residents, and they fine people left and right for putting the garbage next to the bin because of lack of compacity. read more

I just got notified by law firm re: HOA fees being in the rears by five months at Bavarian Village in Tampa, FL. I have always paid thru autopay from my checking account and never been late. I believe they changed payment processors, or the like. I never got mail at condo or my home, no phone call, and no email. I think this is a scam, and wonder if this happened to anyone else? My payment in full ($3200) with late charges / interest and $400 legal fees, was received by law firm on July 10, 2024 and still not posted to my account. read more

HOMELESS!! ZERO STARS TERRIBLE PROPERTY MANAGEMENT COMPANY!! Avoid at all costs, do not own or occupy a property managed by this company! You'll be VERY sorry. Mold everywhere! Cost us thousands, three months and still homeless for the holidays!!! read more

Mismanagement at its finest. Financially irresponsible, and they generally lack communication. I received an HOA bill from Wise. I produced check numbers and information dating back 6-months. Wise cannot figure out where the unpaid balance has come from... only that they feel I owe it. I asked simply, "Can you not look back to see if I'm missing a payment?" No answer. No response. I go to their portal to try to make an online payment. Portal doesn't work for the majority of users. Errors abound. And, of course... Wise can't do anything about it. So far as 'management,' my townhouse complex scarcely receives maintenance. But just let a spot of mildew grow on the eave of a back porch, or let them spy a weed in your flower bed... you get a threatening 'nasty gram' cleverly masked as a 'friendly reminder' and a 30 day window before the $1,000 fine is assessed. Landscaping and cleanup Wise provides for common areas are atrocious. Garbage being picked up is hit or miss, and more than a few times a year, the dumpster runs over into the street. This isn't a condition that lasts for hours - many times it's days of garbage spilling into the street with raccoons and vermin having a field day just a few feet from residential properties. Property owners and HOAs - I personally have over a decade experience in Property Management. This company is a joke. I would look elsewhere if you want a proper custodian for your investments. read more

Honestly, don't ask wise property to do anything .. my fence is rotting .. I put in a request months ago, (two actually) still have yet to see a worker out here .. really? My emails and request just get ignored by these people .. My door could be falling off, but not your guys problem, right? After I've tried to address this multiple times, on top of the unkept pool conditions, gates always locking residents out, or constant trash that isn't maintained.. they have the nerve to raise our rates yet again... for what though?! Close to nothing is actually done around here, other than yard maintenance people once a week, which I could pay someone $50 a week to do, and literally cut my bill in half.. feels like greed.. just a very poorly run company. read more

Been waiting for an outdoor, common area, light bulb to be replaced for over a month. This is a safety issue and they just don't care. Would hate to see how long someone would have to wait if there was a major issue. Don't know how this place is in business! read more

We as condo/townhome owners never get the opportunity to talk when they have a board meeting. The board meeting should be change from 6pm vs. 7pm. The property owner can't speak until the broad member are done talking among themselves. The gentlemen that runs the meeting (the accountant) is rude. We as property owner should not be treated as a child, and should not be spoken in a rude tone! I pay my HOA on time, therefore I help to cover his expense/salary. read more

their board always has an attitude and has incompetent staff. They try to get paid as much as possible to do as little as possible... QUIT RAISING OUR FEES!!! $450 a month is absolutely absurd read more

I would like to add a review. After finding the presidents name and emailing him I was sent to someone who is able to help within minutes. If you're having problems with their management team, then contact the president or vice president for quick assistance. Thank you read more

I worked directly with Cody Glass on a few projects and he is amazing. Great communication, timely, and got the job done. Can't say enough great things about the guy! read more

Horrible! Trying to buy a condo that they manage and their response time is horrible. They literally do nothing but need a full 30 days to review HOA applications. Waste of time and money! read more

This is my 3rd worse review to this company, they just ignore and no take responsability for damage their employee did to my irrigation box causing a water fload in my backyard, lending me to a huge pasco county water bill. i never had an issue with my system or called them to fix anything before they came without me calling them and broke the system. now i am i a big problem with pasco due the huge amount I owe thanks to brighview AND CODY ANSWERS FROM WISE PROPERTY ARE TOTALLY PATHETIC AND NONE SENSE. all i want is this company pay for my water bill since is your faul.... it is that hard ????? read more

0 stars in review to the reason I agree with M.T. This is the type of HOA that you pay excessive amount per month and don't see any value in paying... I called a few months regarding other surrounding condo getting external renovations and I wanted to know when mine was getting done. Their reply was "I'm not part of that association" but being honest I need to be, because that association actually cares of putting in the work to making a valuable property when WISE has not done ONE thing to add value and looks like a dump. A association is suppose to look unison while clearly the 48 condos that they look after are just maltreated. I am planning on taking pictures and comparing the crap we live in and seeing really where our money going because this is unacceptable and I will be going through the higher up to get to the bottom of this with receipts to prove it all. read more

Jonah Galewitz was my point of contact after several attempts with the manager at my property. He was quick, professional, and very nice. All my property issues were resolved. read more

Wise and the hoa are trying to hold us responsible for something that had more then 3 or 4 decades ago. When we were out of state they had our car towed off even though it had their current decal in the window on the drivers side, we never got the car returned. We have had 6 pipes break in this condo, causing the floors and walls removed. its only the last one was fixed correctly. Now Wise and the board are holding up the sale of the unit. They also charged us with late fees when on their own printout it shows we were not late with any payments. Been calling Since Monday two to three times, many different people only getting answering service, who sadly can't answer anything. This Condo has been the worse one we have lived in due to ignoring everybody else's problems, except their own. read more

Wish I could give zero stars. The absolute worst property management company. Unorganized. Unable to actually speak with property manager. Got a letter from an attorney With a fine of $275 dollars for not paying our HOA dues for THIS quarter!!! Unbelievable. read more

The current on site WISE property manager began screaming at me via phone call. She was being irrational, indignant, extremely unreasonable l...which none of her REACTIONS were online with the subject matter at hand I'm over 60 years old and I'm a very , very thoughtful;, very civil man. I care about other people, their well being .., to my c the My car has been towed twice from in front of my own home. I had it registered at the on-site office but someone who didn't live here peeled off my parking pass and on their car. Idk about most folks, but i don't walk to the back if my car and check to ensure I have a valid PARKING PASS.. why do vehicles need to be towed anyway? There is ample overflow parking for many , many cars. read more

This is the worst management company I have ever dealt with. The area around the ponds are their responsibility but they do not keep it up. I have lived in south pointe since 2000, and hove only seen them come out twice for upkeep. SMH read more

I am posting this review as the retired President of a condo association in Temple Terrace, FL. With the guidance and diligence of Wise, the Board has been able to implement many improvements - it is still on-going, I'm sure. Our property manager, Cam Clark, has a thorough knowledge of the Documents, is reliable, trustworthy, and persistent. He works in harmony with the Board directors and with contractors. Also, Cam is open to working together to resolve difficult situations. I will truly miss working with Cam. I appreciate all that he does in his role as Property Manager at Raintree #4. And I appreciate all that Wise does to provide guidance and information to the Board, especially the monthly financials. As an accountant myself, I loved those financials! Thanks, Candice! read more

Literally some of the worst service I have ever received from a company. They do not communicate and do not follow agreements. I want to sell my house because it is so difficult to work with them and their last century methods and unethical business practices. read more

They will sheisty nickel and dime you for anything and everything they cWhen selling your home, be sure to get your request for the standard letter (estoppel letter) they print saying you owe nothing in to them 2 weeks in advance because they charge you the max by law 250 plus another max by law shady 100 when you make the request within two weeks of closing. The law requires them to provide it in 10 business days. This place charges the "rush" fee of 100 if you request at ten days. And I've paid timely every month for 12 years. read more

Terrible company. Our community looks horrible, yard maintenance not showing up, trees from last years hurricane still have not been trimmed, . The owner and manager will not return a phone call placed by an owner in an association they manage. Stay away! read more

I have not thought very highly of this company for quite a few years. They raise fees every year, yet show no value for their 'management'. Last I checked (I'll admit, it's been a while) you can't pay online unless they can charge you a fee for it. They send a 2 page rules sheet for the pool, of which has been closed for maintenance more times than I've ever seen in any community. The sidewalks are damaged throughout the neighborhood. Their violation notices are petty - and they don't keep track of them well. I've gotten a first and second notice in the same week. I've also gotten a notice, fixed it, and gotten a second notice over a month later for what was fixed. read more

Always straight to voicemail and nothing ever gets taken care of. Will not be renewing my lease. Infact I can't wait to move out and might find someone else to take over my lease, so that I can leave asap smh read more

I am posting this review as a condo resident. I have always had positive experiences when calling in to report any issues. Even though I would get voicemail, Jeanie Hunter would always call back in a timely manner to address any issue I had. As a whole, Wise Property Management has implemented improvements within our association and grounds. Very happy!! read more

Quick replies to my questions and responding to request during the sale of a unit. I am the buying agent and am thankful for their willingness to quickly provide information to my requests. Also, friendly to work with. read more

The staff at Wise Property Management are great! Their level of professionalism and years of experience with Tampa properties has made my personal experience an easy and pleasant one. I would definitely recommend them to anyone looking for help with property management. Thank you so much!!! read more

Always listens to any concerns and reacts in a timely manner. We appreciate all they do for us!

Very unprofessional. Always getting voice mail. Bev Baldwin, Realtor, is a liar and does follow up or returns phone calls. She get mad when homeowner call about a complaints regarding property which is her job. She says she walks the property, but never gets out of her car. Warning say away from Wise Property Management and Bev Baldwin, Realtor,... read more