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Wise Choice Realty

1.0 (7 reviews)

Services - Wise Choice Realty

Property management

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1 year ago

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Property Mart Llc

Property Mart Llc

(8 reviews)

I have been renting with this company for almost 3 years. The communication is horrendous. If they…read moreanswer they are always rude. They claimed to send email reminders to renew for the 2024-2025 year and I never recieved any. They never called to ask if I was planning to. I didnt know the renewal deadline. When I called to ask, they told me they rented my unit already. Now, after springing that on me, they expect me to pay a FULL months rent for the 15 days of July I will be there. Never, with any other company have I had to pay a full months rent if the lease ended early in the month. It has always been a prorated rent for the days I was there. It is highway robbery!!! This company should be ashamed of their communication and borderline theft.

The property I rented was nice (because it was almost new) but the company is horrible! The people…read moremoving out of the unit were terminating early, meaning they lost all $600 of their deposit ($300 of which is a 'cleaning fee') and Property Mart knew I was moving in on short notice. I asked if they could have the house cleaned by Friday (this was Tuesday) and they said it wouldn't be a problem. Not only was the unit not cleaned, several repairs, including a rip in the carpet, were not fixed because they did not bother to inspect the unit. I requested pest control to come due to the large amount of spiders, but after six months of never receiving more then 'we'll get back with you', I gave up. I also asked them to fix a broken cabinet hing in the kitchen, which they did four months later, but did so by coming in the house while I was asleep. When I moved out, they kept half of my deposit as ANOTHER cleaning fee, then only returned $170 of the remaining $300 due to the preexisting hole in the carpet, a dirty air filter (which I replaced when I moved in), and holes in the wall from hanging pictures (no part of the lease, which I read 3 times prior to moving out, stated I needed to patch the holes). When I tried to complain, they said I would have to appeal in writing after I received the actual deposit check and list of charges. What they didn't say was I would only have 60 days to do so, the majority of which was spent waiting for the check to be sent (though it was pre-dated to appear as if it was sent sooner, though the post mark proves otherwise) and then re-sent due to them losing my forwarding address. By the time they check finally arrived, they said it was too late to appeal.

Wise Choice Realty - propertymgmt - Updated May 2026

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