William was amazing and did his best to make the delivery happen. My flight was delayed and I was…read morelate. He came back. Then did our best but the ceilings were just too low to fit. An adve ture that they handled beautifully

William and Nathan...never have I had a more efficient and entertaining delivery in my life. The…read moreguys were friendly, helpful, respectful, and made the delivery smooth and painless. Thank you both. Thank you H of R for taking care of our important events. Communication excellent!

They do have contractor tools for rent. Don't expect any customer service from these guys, and they…read moredo play lots of games with fees and add-ons for tool rental.

As good as it gets First rate Customer treatment As a Customer first they treated me and…read moremy business needs then after many years they actually became My customer for distributing tools equipment and supplies . Wayne Or JR as I know him always made you feel like he was aware of your need and every visit the same great treatment . contractors are a tricky bunch of accounts to have balancing timely rentals and costs with other competitors They retain their customer base Because they honestly care about their accounts fair Always Fair and Honesty is their strong suit. Trust this place for all your industrial contractor needs ...

So happy to have made a trip out to the Tool Library. The entrance was a little tricky- in the…read morealley but there are signs leading the way. Once inside I took a quick look at all the tools available for rent (lawn mowers, sanders, paint supplies, even a kitchen aid mixer) and I quickly made a trek to the back of the library to the seed collection. The tool library is providing free seeds for gardening and the selection is enormous. I grabbed several tomato varieties, peppers, herbs, and a handful of wildflowers. Everything is free but there is a suggested limit of 10 packets per person. I'm excited to start gardening and very grateful for this program!

This is hands down one of the coolest places in Chicago! It's a bit of a hike to get all the way…read moreout to Humboldt Park, but CTL has everything from wood planers to tents, and since it operates just like any other library, that means it's also free. I just happened to be there as the owner was subbing for a cashier, and as we were talking, it was so apparent that they love what they do - their energy and enthusiasm for serving Chicago exuded from them and made me excited to be there too. Since most people don't have the space or money to afford their own tools and equipment everytime they need something done, this is an essential resource in any city, and one that I frequent. You can go in person to pick out what you want, but I would suggest going online first the reserve what you need. Once all your items are available, you get an email notification, and you can just go out and pick your items up. You also get a week to return everything, but if you have circumstances that would prevent this, you can let them know and they are more than happy to accommodate an extension. Definitely check this place out next time you have a project you need equipment for!

Big box stores... I'm not going to name names, but you know the ones. They come in orange, blue,…read moreand, as I've discovered after moving to the Midwest, even green. The slogans and jingles are memorable, and all is good and fine until you need to visit one. Let me guess, it goes something like this: You walk in looking for an item and an associate who can help you. You see someone in paint, but know they can't leave their post, so you continue looking. Aha! A person! Oh wait, that's a cardboard cutout. (This actually happened to me recently at a big box.) Finally, you find someone, and they tell you where to find the item in question. Only, the entire endeavor took way too long, meanwhile, the house is a mess while you're gallivanting the aisles. Enter Clark Devon Hardware. As soon as you walk in, you are greeted and offered assistance. Even if you are just browsing, others will ask you along the way. If you do ask for help, you will either be taken to the item or shown to a person who can help (as in, 'ask this person right over here,' who sees and waves). The team at Clark Devon is knowledgeable, kind, and no nonsense. They know you have things to do and places to be. They will be happy to help you and send you on your merry way. Clark Devon may not be the prettiest hardware store, and perhaps the big boxes may even have slightly cheaper prices (this is unconfirmed). However, it is my go-to for all hardware and home improvement needs, not only out of a desire to support a locally owned business, but because customer service counts for something too. If I am to offer one smidgen of feedback, it's that I wish they were open until later in the evening. For sometimes you come back from work and discover the closet rod has snapped in two, and you need parts to replace and fix.

Clark Devon Hardware is a great local store for your hardware needs. The store can be a little…read moreoverwhelming because it's massive and they have so many section within the store. Anytime I've visited Clark Devon Hardware they've always had what I needed. I normally only visit Clark Devon Hardware when I need a niche item that my closer hardware store doesn't sell or have in stock. I was recently on the market for a new screen sliding door and Clark Devon Hardware came highly recommended. They have a special section in the back of the store for custom orders. I prior to placing the custom order I was told the specific measurements that I needed to capture for my screen door. The process to submit an order went very smoothly. I was able to pick out the color of the metal for the door frame and the screen color. But that was the only positive from that experience. I was quoted roughly 4 weeks to receive my door. I ordered the screen door sometime in the early to middle of September so I was expecting the door to be completed by early to mid October. I was told the material is coming from the East Coast and they had to assemble it in store so thats why they quotes a few weeks. I was fine with the original estimated time. The screen door was a little over $300, it wasn't cheap so I expected them to be a little more organized. The four weeks went by without a word from the store so I waited a little longer before calling them up. I would expect an update from them to let me know other would be delayed. After waiting a little while it was nearing Halloween so I called them up to ask about the door. I gave them all of the information from the order and had to speak to several people to track down my door. The first person I spoke to tried to locate my door and told me it would be ready in a week. But after probing the person for more details they described the door that they were working on and it was a completely different door. It was going to be a white metal framed screen door when I asked for a darker grey door. I had to go through another person before they finally connected me with the supervisor. Since I called towards the end of the day the supervisor told me he would call back the next day, I will give him props because he did call back the next day. Apparently the door was delayed on the East Coast and they weren't aware. I was quoted a new date of mid to late November. I was extremely annoyed but accepted the date. The pick up process for the door was smooth. The door didn't fit properly in my frame but it worked good enough so I chopped this up as a loss. I don't think I'll submit another custom order from Clark Devon Hardware because custom home items are too expensive to trust their disorganization. On the bright-side, they have still have a nice selection of improvement items and the staff was friendly.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

I recently utilized a power washer from Wirtz and their service was great! The machine started…read moreimmediately, ran smoothly and there were no problems. The Honda GX 200 is a quality product and made short work of dirty walls and decks. The machine was well maintained and they supplied a full tank of fuel. Super easy to use, choose your nozzle, point, and wash!! Easy-peezy! My neighbor Ray told me about them and how they are a family business. I think the manager/owner told me he had been working there for 30 years, they really know their stuff! Definitely check 'em out, I think you'll be glad you did as they have nearly anything you need for your job site or home project. Sincerely, Patrick Shaughnessy Chicago, IL

Over a period of man's life he attains those things he both wants and needs…read more There is a reason usually older men own nice expensive tools, fast cars, and large waist lines. Because they've been around long enough to make enough scratch to afford those things. Sadly enough, I haven't been able to accrue the expensive tools, fast cars, and large waist line because of my relatively young age. Oft, I am left to complete side jobs, and projects on my home with out the aid of the best tools money can buy. Wirtz has come through in spades for me on several occasions when this occurs. Scaffolding, concrete cutters, portable generators they have and for a decent price. Recently I had a small side job repairing a damaged fire escape. Unfortunately my trusty Miller CST 280 machine couldn't make the trip. So i rented a portable generator welder from Wirtz. Not bad $80 per day, the only problem I encountered was the stinger on the lead was badly damaged and every once in a while I would get a nice shock, or a bright light show if I set down on the base metal. I told 'em about it and am sure they took care of it. Nice place with decent tool rentals, and courteous desk staff as well Some day I will have that nice portable generator welder,and that nice Porsche 911, and probably a much larger waist line as well, but none of that will be a reality if I don't make some money in the mean time, and when I have need for a special tool, scaffold, etc. Wirtz will be there to help put money in my pocket.

This is a great little tool library that I stumbled upon. They have a large assortment of tools…read more Both outdoor and indoor. They tale donations but it is pay as you can. I was able to check out an aerator for a yard project I had. The staff is very friendly and it's a welcoming environment. I highly recommend this tool library. It's great place to check out tools for any project you might run into, and not break the bank.

From the owner: Mundelein Tool Library is an all-volunteer, community-based 501(c)(3) non-profit tool lending…read morelibrary located in Mundelein IL serving all residents of Lake County. Join today and borrow free tools from our growing inventory. We offer a variety of power and hand tools for projects including carpentry, lawn & garden, woodworking, electrical, plumbing, masonry, automotive and much more! What is a 'tool library'? A Tool Library is just like a book library — you can "check out" hardware tools, free of cost. If you don't want to spend the money to buy a tool that'll be used lightly, MTL is perfect for you. We're dedicated to improving the lives of those in our community. Your donations directly fund our mission, and are tax deductible. As part of the sharing economy which prioritizes access over ownership to save money and conserve resources for Lake County residents, the Mundelein Tool Library is a community resource that encourages civic engagement and volunteerism while building skills and relationships.

My blind dad came in to rent some tool to plant some bushes (quick! Because my mom was trying to…read morepay someone $$$$$$$ to do it despite all of us offering to do it) They refused to waste his money by renting us something that we didn't need. They do, however, have almost anything you could ever want.

AA always have what I need and when I need it to make my party planning experience smooth.read more

We came in for a lawnmower repair and were satisfied with service. They were friendly and know what…read morethey're doing. Our second visit there was due to our amateur knowledge of lawnmowers. A little backstory. The lawnmower wasn't working bc it didn't have gas! We were helping a friend's teenage son who does the mowing without a dad around help. They were very sweet and didn't shame the mistake.

EVERY single year.....even the year after you buy a new snow blower ...AT Jack's..... it needs to…read morebe "serviced"! In 1980, my Mother actually bought 2 Aron's snow blowers. One for her and one for us. So. 1st big snow storm in 1922....my husband goes to start that piece of Crap, guess what? Another year of "servicing". Looks like we'll be buying at a different snow blower seller. Oh, you opened in 1965? I was 16 that June. One of your son's came to " celebrate" my birthday. They brought beer and were throwing the cans at the store in the front and threw plenty on Jack's roof. He calls the cops on the innocent young guys at my party. They broke up my party when it was their rotten sons! Go service them!