Ray did a really good job connecting up my phone line. He was on time, did the job for the right…read morecost for me and even came back a second time to help me out. He also sorted me out with the connector piece to get my internet going. Highly recommend! Efficient, professional and good value for money.

came to Australia for a week and needed mobile data, so I decided to sign up with AMAYSIM. Even the…read moreregistration process was difficult and took a long time to complete, which was already frustrating at the beginning. I used the service during my stay, but when I left the country I decided to cancel my plan. However, I discovered that there is no cancellation option in the app. It only says that you need to contact customer service to cancel. First, I tried to inform them through the chat function, but I couldn't connect with a real customer service representative. Then I decided to call them and spent around 30 minutes on the line waiting to connect with a customer service officer, but no one answered. I tried calling again at a different time and had the same experience -- it seemed like no one was available to help. After that, I sent them emails. I emailed them three times but never received any response. Despite this, after one month they tried to deduct another payment from my account. I blocked the payment, but then they sent me a letter saying the payment had declined. Overall, I found their help service extremely poor practically non-existent. Calling, emailing, or chatting with a real customer service representative seemed impossible. Very disappointing with AMAYSIM.

I have been a loyal customer of Amaysim for many years and I continue to be impressed by their…read morecustomer service. I have used their "live chat" help option many times. I love that I can get assistance without having to ring through to a call center and wait on hold. It makes a huge difference. The coverage suits me fine as I live centrally. I did notice some issues when I traveled to outer Melbourne but that's a rare occurrence. Overall a great company.

Cost effective, meets the stipulated time , replaced my iPhone screen , courteous and professionalread more

From the owner: Mobile Phone, Tablets, iPad service and accessoriesread more