Large plant selection Good prices. Nice hanging plants. Friendly personnel. They offer some food…read moreand vegetables but I wasn't shopping for that

I rarely put a lot of stake in customer service but I had such a negative experience it's taking my…read morereview from 5 stars to 2. I see that a couple other reviewers had the same experience as well so it doesn't seem to be a one-off moment. We came here for a Christmas tree and were pleasantly surprised by the selection (December 7th) of really good quality trees and lower prices compared to other places we've bought from in the past (ranging from $60-$80ish). Of note they take cash or check only, they do have an ATM, and the prices listed are a few dollars short of the actual price you'll pay. The teenagers working at the tree stand were very pleasant and got a fresh cut on the tree and strapped it to our car securely and efficiently. The turn for the worse came when we went to pay. The women was talking to us like we were children which was very odd and belittling (hard to portray tone but for example when I handed her the cash she went '$70, oh good job!') then when handing me back change she goes 'and your change to the food pantry?' and drops my change in a donation bucket before even finishing the question...I literally was reaching my hand out to receive the change and she just decided not to give it to me or let me answer the question. I was honestly pissed off about that. It's my money to choose what to do with and socially, how rude is it to put people in a position to have to fish their change out of a donation bin if they hadn't wanted to donate it? Overall, the woman at the checkout really tainted this place for me by straight up not giving me my change back and I don't plan to return.