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    Winters Pediatric Dentistry

    5.0 (1 review)
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    11 years ago

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    Lakeville Advanced Dental Care

    Lakeville Advanced Dental Care

    4.2(5 reviews)
    4.8 mi

    Had a root canal that got reinfected and set up an appt out 10 weeks due to them being busy. Took…read moreamocacillin and was told if the pain came back before my appointment to call and they would give me a different medicine for the infection. When I called back the doctor wouldn't give me the prescription. I've called 3 days in a row with no call back and the pain isnt getting better. Apparently the doctor is to busy to review my case. Avoid. Fancy technology but zero customer service.

    Dr. Kohler and his Staff are wonderful!!!…read more --More detailed venting and praise to follow-- My 7 year old son had a traumatic experience with 4 other dentist when seeking treatment for an abscess tooth and cavity treatment. One dentist broke the tooth off at the root in his mouth requiring us to seek orthodontic care. Upon learning he had multiple cavities needed attention, we sought out dentist stating they offered sedation techniques. During this time frame my son started complaining about tooth pain. So I became more urgent with my searching. I contacted every dentist in the TwinCities and Surrounding area to find one that could help us. I even contacted one in Wisconsin willing to travel wherever I had to for a solution. After multiple nitrous oxide failures, IV sedation failure and dentist recommending holding him down in order to treat him; We were told that hospital dentistry was the only option for his extreme anxiety to treat his multiple cavities and other issues noted in his treatment plans. Not wanting to go that route, I started what ended up being a 6 month search for a dentist who could treat him in the office. Not only was the cost outrageous $2700 to $6000 after insurance depending on the services used, hospital suite vs. hospital, but the timing for the services ranged between 1 to 3 months. One day while driving we saw the sign for Advanced Dental Care. After doing much research and learning that they offered sedation techniques and had a CRNA (certified registered nurse anesthetist) on staff. I decided to give them a call. This was the best choice ever!!! The receptionist was very friendly and answered all my questions taking in consideration my skepticism about their sedation techniques after so many failed visits with other dentists. Instead of recommending the initial consultation to have my questions answered like the previous dentists, she took down my questions/concerns and told me that she would talk to the dentist and the nurse before having me come in. She called back promptly with the requested information and we made our appointment. I was still skeptical and upon arrival the entire staff was friendly and reassuring to both me and my son. Dr. Kohler and his assistant were very friendly and explained in detail what they could offer and how they would proceed. This put both my son and me at ease. Additionally, based on the dentist's review of the treatment recommendations by the previous dentist he was able to rule out unnecessary work, explaining his reasoning for each, which reduced the amount of work needed. We also discussed how sedation depending on type will be administered if needed. Based on this information as well as how my son responded to both the dentist and his assistant, I made the appointment for the work to be done. Before the appointment the Nurse contacted me to explain the day of events for sedation, if needed, and to answer any of my questions. This was very helpful, she was friendly, open and detailed when needed to answer all of my questions. Once we arrived for the appointment the Staff again was very friendly, greeting him by name, helping calm my son who was nervous. The Receptionist provided puzzles and coloring and talked to him about his likes/dislikes, again helping to keep his mind preoccupied. When the work was started and throughout, Dr. Kohler and his assistant were very supportive and encouraging praising him for being still and following directions. As a result of Dr. Kohler's numbing and calming techniques, he was able to complete all 4 cavities and other issues resulting in 2+ hours worth of work without the use of the other sedation techniques I initially came to him for. My son used Nitrous Oxide only with the local and was relatively calm throughout the process with the help of Dr. Kohler and his assistant. Dr. Kohler is my new favorite person:) I am so very happy that I did not give up on my search for a Dentist that both my son and I would feel comfortable with. This was a huge weight off my shoulder and I am so thankful for Dr. Kohler and his Staff!!

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    Eagan Dental Clinic

    Eagan Dental Clinic

    1.8(5 reviews)
    5.9 mi

    Do NOT take your young children here!!!!!…read more My 5 year old son was completely TRAUMATIZED this morning going in for his first filling and my husband had to carry him out before the work was completed. The dentist was impatient and rude to both my child and husband. They had a movie on for him and when he said he couldn't see it, the dentist responded, "we aren't going to compete," and shut it off. Nervous for the visit, they attempted to give him laughing gas. The mask was uncomfortable and the dentist snapped, "stop it! You're fine!" My husband expressed his concern about moving forward as my son was still visibly upset and stressed after several minutes of laughing gas. She said that he'll calm down after receiving novocaine. As soon as she applied the first needle, he screamed and started to flail. She held him down until my husband said to stop, that it wasn't safe with these conditions. Had she been more patient and talked calmer with my son, he may have trusted her more and the filling could have been done. Now he is numb for no reason. I called the dentist and she tried to tell me that SHE explained it wasn't safe while that upset, except it was MY husband who urged her to stop. She should not be considered a family or children's dentist. We will never be back.

    Very disappointed in this dentist office. My 5 year old has allergies and a medical condition due…read moreto it that causes her to cough year round. When we arrived my daughter did 1 cough and we were instantly called out publicly in front of everyone waiting. I offered any and all medical records to explain her condition and they were not willing to even see them. I feel medially discriminated on and do not recommend this office.

    Winters Pediatric Dentistry - pediatric_dentists - Updated May 2026

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