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    Wintax

    1.0 (3 reviews)

    Wintax Photos

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    9 years ago

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    12 years ago

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    12 years ago

    Had pre booked pickup from Gatwick. Driver showed up an hour late. Not really what you want after a long haul flight.

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    Wessex Cars

    Wessex Cars

    1.0(2 reviews)
    2.0 mi

    Wessex Cars service is not deserving of even one star. We booked three months in advance for a…read moreMercedes Wedding car. On the day of our wedding a white taxi van with Union Jack seats showed up. The driver was far from sympathetic, even laughing, and the woman who runs the specialty service said the dispatcher was on a bathroom break and all calls went to an automated system. We did not call we booked in advance and had a confirmation number and had called the day before to double check. It was our wedding day. In an email reply from the woman in charge she said she was offended at my email. In other cities and villages this would have been handled much differently. The customer is not important to this business so look elsewhere.

    We experienced the most appalling lack of customer service, lies and due to pure incompetence…read moreWessex Cars made me late and cry on my wedding day. DO NOT USE THEM!! We booked a car at 11.30am for me, the bride to get to the church. Having walked out to the car park at 11.30am on the dot we were not met with the car waiting as expected although we had been informed it would be at least 5 minutes early to be safe. On making a phone call we were told the driver was a 'FEW MINUTES AWAY'. Ten minutes later, another phone and again the same response, 'a few minutes'. THIS WAS A LIE after 35 minutes of standing and waiting, crying in a car park, no car turned up and we had to ask someone in the hotel to give me a lift to the church so I wouldn't miss my own wedding. Many phone calls were made in which the operator could have said 'the driver forgot' in which case we would have immediately made other arrangements and not been forced to be late for my own wedding due to the fault and lies of 'Wessex Cars'. I was very late which meant we couldn't take photos outside owing the wedding following us. When I made a complaint and asked for my money back I was told he was late because the 'ribbons was too short for his car' and I had made him wait 15 minutes on the return journey which 'as a kind gesture from Wessex Cars we had also not charged you for that service'. APPALLING SERVICE AWFUL STAFF NO-ONE SHOULD MAKE YOU CRY ON YOUR WEDDING DAY, LEAST OF ALL A TAXI DRIVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Wintax - taxis - Updated May 2026

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