I came for a wash and left with 2 flat tire on a tow truck and no answer from eclipse as to what…read morethey are going to do about it . Happened on Friday night but they can't tell anything Monday . After reviewing cameras tires were already going flat .Just a bad coincidence since they went flat so quickly had to happen on road just before entering lot. Changed from 1 to 5 star because I have been a member since opening.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

Awesome. I do the automatic wash and the guys that work there are the best. Always happy and…read morethankful for your business. 10 bucks for it all. They pre spray and take off your antenna if needed. Good stuff

4/14/25 careful if you plan on using your card to pay at the bay. It's 10 dollars for 4 minutes…read more.. there's no sign indicating of pricing and apart from that the high pressure wash struggles to remove soap. I'm not from the area so I was unaware but I recommend pretty much any other car wash

Did a good job cleaning the truck which was a hot mess! Muddy and just plain filthy. A few spots…read morethat they quickly came out and fixed. $32 with wax protectant with military discount. Very friendly and professional.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Dad went and got his car washed today, came back and he was very satisfied with the results. Trisha…read morewas very helpful and made sure his experience was great!

I bought a monthly pass here when it was Tidal Wave then Club Carwash bought the place and now the…read moremat washers have been broken for many months. I asked the manager there about it, and all he could say was I've put in a request for it ‍ Guess I'm gonna have to cancel my membership and go to one of the other local car washes that has working mat washers.

Their gate on the members lane fell off and hit my car a month ago and they are trying to blame a…read morenon existent previous car for it. Their district manager has a voicemail that is continually full and doesn't answer his phone or Email. Apparently they don't intend to fix my car. I provided an estimate of repairs the day after the incident. Very poor customer service. As a matter of fact it is nonexistent!

Great service. But, my opinion I think the wash and soap should be better for club members and…read morepaying customers. But, the overall is great.

At first when Auffenberg Ford suggested Auto Spa for a detailed car wash, I was skeptical. Other…read morecar washes in the Illinois area turned out to be less than successful. I often drove to Waterways in Creve Couer just to find a decent car wash. Even then, I often had to ask for certain things to be addressed and wasn't totally satisfied. Because I was going out of town, I wanted a detailed car wash that addressed my habit of eating on the run. Do it yourself car vacuums never seem to have enough power to thoroughly vacuum a messy car. So, just this once I decided to take the recommendation and give Auto Spa a try...mainly because I was running out of time. The attendant was going over the different car wash prices when I asked, "Am I going to be pleased with your service? I am a very picky person!" His response was, "I guarantee you will be." While waiting for my vehicle I asked the person next to me if they were please with the service. His response was, "Oh yes, they do a great job" When finished and attendant waved me over, I was prepared to inspect vehicle and offer suggestions that would make me happy with the job done. I couldn't believe it! My three year old car looked brand new. Not a crumb on the floor, cup holders and compartments looked brand new and the attention to the inside as well as outside, impeccable! I couldn't find anything that needed attention! So thank you Auto Spa! Your team of both guys and gals provided supreme service to this very satisfied customer. Plus, you are saving me the extra miles by not driving to Waterways... THANK YOU, JOB WELL DONE!

They do a fine job on the exterior, but I left there with mud on my floor mats, and they barely…read moretouched the interior of my truck. I would never recommend using Auto Spa. I've talked to multiple people that have been there and they all say they aren't impressed with the interior work that they do.

We love Tidal Wave car wash! We have a pass and it is so…read morequick and efficient. Great service, the guys spraying car always smile and are friendly. Very thorough cleaning! We also love the location. Highly recommend

We used this car was many times and never had any issues. The employees were always great. Until…read moreone day an employee accidentally damaged my car- admitted to and apologized for it. But the company as a whole is irresponsible and will not pay or take accountability for their actions (thankfully it was a small amount to get it fixed). We will not be using their services again.

I visit this car wash quite often as I have membership on three vehicles. The last few times I have…read morenot been very impressive. The blow dryers as you're exiting the car wash only blow in the water around which means if you don't want water spots you have to stop and dry the whole vehicle off after going through. (Very frustrating). After I was done drying my vehicle off, I went to go vacuum it, and it took five vacuums to find one that was working. Which is an improvement from last time when it took 6. Being a newer car wash, you would think maintenance would be top-of-the-line. I'll give it a couple more tries, Then it will be time to shop around town.

Sparkle express car wash in Collinsville Il. Beware they will most likely not pay you for damaged…read moredone to your vehicle by their cleaning equipment. Management now for 2 weeks will not call me back on what they are going to do.

Stopped in for gas and went in for a quick drink. One cashier working with 10 people in line…read more Around 15 minutes to check out and get my gas receipt. Not efficient and super slow.

One of the few gas stations in this town that are open 24 hours. A bunch of local cops were hanging…read moreout here too at 1am. Options are fair, the staff is friendly and really laid back! They got great alcohol, food and sports drinks as well. All in all it's your casual grab and go gas station

This place hits the spot for a quick wash!!! They are there as you pull in to give your cash a…read morequick brush down which helps. After you pull thru the wash there are self serve vacs available for use..I suggest a monthly membership because it's $29.99/month and includes one free hand wash at their other location each month

Best car wash in town. They actually prescrub and use water before the rush touches the car. Great…read morejob guys, I'll bring cash next time for tips