Angel was so sweet and attentive. I live in Saint Louis, Mo and you have gained a permanent…read morecustomer. Such a great safe environmen.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

4/14/25 careful if you plan on using your card to pay at the bay. It's 10 dollars for 4 minutes…read more.. there's no sign indicating of pricing and apart from that the high pressure wash struggles to remove soap. I'm not from the area so I was unaware but I recommend pretty much any other car wash

Conveniently located at Troy-Scott and Rt50...great service. You can spray self clean and vacuum or…read moreuse the automatic wash. I have been using the automatic washing and select the mid-as the most cost effective and efficient. You can pay as you go or get unlimited washing paid directly with your credit card. The billing is continuous each month. The quality of the washing is excellent. I have been a customer for years. The guys will also pretreat your car which helps with bugs or mud. We recently had mud rains on a trip to Iowa and the car sparkled when they were finished.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Machine is always down for maintenance. Doesn't answer the phone. Closed on sundays. Unprofessional…read morestaff.

Dad went and got his car washed today, came back and he was very satisfied with the results. Trisha…read morewas very helpful and made sure his experience was great!

I went to get my car washed for the first time. It was literally a week old with no exterior damage…read moreat all. After the car wash I noticed some chipping paint on the hood of my car. I told the attendant that I wanted to cancel my membership and proceeded to drive home. After about 3 minutes later, I noticed there were a significant amount of dings in my windshield so I immediately turned around and went back to Car Club to file an incident report. It has been over a week and I have not heard from the company at all.

This car wash is first-rate and top-notch. Yes, the mechanized cleaning tunnel does a great job of…read morecleaning our Town and Country -- as expected. But the service goes beyond the expected. Before our vehicle even enters the "tunnel", the friendly guys up front spray and scrub the car so thoroughly, it barely needs anything else. The facility is clean and the machinery is always kept up-to-fare and operating at peak performance. We take our car every Sunday morning and are proud to then park it, all sparkly clean, right in front of the church doors where it can be seen by everyone! LOL Thank you to Jonathon and his guys for providing a five-star service. We love it!!! - Gary and Lisa (John knows who we are! LOL)

Their gate on the members lane fell off and hit my car a month ago and they are trying to blame a…read morenon existent previous car for it. Their district manager has a voicemail that is continually full and doesn't answer his phone or Email. Apparently they don't intend to fix my car. I provided an estimate of repairs the day after the incident. Very poor customer service. As a matter of fact it is nonexistent!

I've been going here for decades now. The prices are a bit high but the service is good. I wish…read morethere was more seating on the inside but it's not extremely terrible to stand. Be prepared to wait 20-50 minutes for the full service but that's from start to finish

Quality going down. This was a very slow day for them but yet they gave me the best rush job they…read morecould give me...... grease foot print Stain on the floor mats with terrible lazy vacuum job . This was my mom's car I waned to surprise her with a fresh car wash.

We love Tidal Wave car wash! We have a pass and it is so…read morequick and efficient. Great service, the guys spraying car always smile and are friendly. Very thorough cleaning! We also love the location. Highly recommend

We used this car was many times and never had any issues. The employees were always great. Until…read moreone day an employee accidentally damaged my car- admitted to and apologized for it. But the company as a whole is irresponsible and will not pay or take accountability for their actions (thankfully it was a small amount to get it fixed). We will not be using their services again.

I visit this car wash quite often as I have membership on three vehicles. The last few times I have…read morenot been very impressive. The blow dryers as you're exiting the car wash only blow in the water around which means if you don't want water spots you have to stop and dry the whole vehicle off after going through. (Very frustrating). After I was done drying my vehicle off, I went to go vacuum it, and it took five vacuums to find one that was working. Which is an improvement from last time when it took 6. Being a newer car wash, you would think maintenance would be top-of-the-line. I'll give it a couple more tries, Then it will be time to shop around town.

Sparkle express car wash in Collinsville Il. Beware they will most likely not pay you for damaged…read moredone to your vehicle by their cleaning equipment. Management now for 2 weeks will not call me back on what they are going to do.

Stopped in for gas and went in for a quick drink. One cashier working with 10 people in line…read more Around 15 minutes to check out and get my gas receipt. Not efficient and super slow.

One of the few gas stations in this town that are open 24 hours. A bunch of local cops were hanging…read moreout here too at 1am. Options are fair, the staff is friendly and really laid back! They got great alcohol, food and sports drinks as well. All in all it's your casual grab and go gas station

This place hits the spot for a quick wash!!! They are there as you pull in to give your cash a…read morequick brush down which helps. After you pull thru the wash there are self serve vacs available for use..I suggest a monthly membership because it's $29.99/month and includes one free hand wash at their other location each month

Best car wash in town. They actually prescrub and use water before the rush touches the car. Great…read morejob guys, I'll bring cash next time for tips