First time trying Wingstop I got the 70 cent boneless wings 10 for $7.00 I tried two flavors and got an order of cheese fries as well. They were a little stingy with the sauce and cheese however the chicken is really good and the fries are nicely seasoned. read more

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Placed an order today to be delivered for 10Boneless, 7 tenders & Veggies sticks. The 7 Tenders were not in the bag. I called & was told by Sandra that they could remake & I can pick them up. I explained I just got out of dialysis & the purpose of delivery & being charged a delivery fee defended the purpose. She then placed on hold & said they will refund the Tenders & it can take 10 days. I then ask for a confirmation of this refund & she hung up. I called back & for the manager who Sandra said name was Trindac who said they don't have a confirmation number I will just have to wait the 10 days. This is very unprofessional way of doing business & this was my last time ever spending any money at this company. read more

Complete joke of a location This Wingstop is an absolute embarrassment. I placed an order to be ready for 8:15 PM -- paid in full. My girlfriend shows up after working a 12-hour shift, expecting to grab the food and go. Instead, she's left waiting until 9:07 PM. That's nearly an hour late, and not a single employee offered an apology, a reason, or even basic human decency. No complimentary drink. No "sorry for the wait." Just pure disrespect and incompetence. And when she asked to speak to a manager? Surprise -- the manager had already left and no one else was in charge. This location clearly doesn't care about their customers or their time. We're done with this Wingstop, and if you value your time or money, I suggest you avoid it too. read more

I feel like this location may close soon. They have just continued to go downhill. I only usually get them because they are so close to me. They always mess up my order, which was the same case today. Customer service is usually more hit than miss. Most of the works look like they just got done having a smoke session with Snoop Dogg. And the interior is always dirty. I'm almost ready to give up on Wingstop as a whole. Roosters would never! Lemon Garlic Wings 1-5=2. (Because there was no lemon) Fries 1-5=2. (When did they stop seasoning their fries?) read more

This location must have had a management and staff change, because it's come a long way from years past. The food was ready on time, tasted great, and my order was hot and accurate! The building also looked much cleaner and shows the staff cares about their customers now. Great job, I'll be back for sure read more

I drive a little out of my way to this Wingstop. There's one much closer, but I've never had any problems with this location. Wings are always great, fries-delicious!! I always order for pickup and I never wait more than 5 mins for my order, which I don't mind because I know it's fresh. Will always be my go to spot! read more

Fed 30 crew members in Columbus. Was pleasantly surprised by the quality of the wings. Nothing bad to say.

This is the first time I have ever had to write a bad review. When we arrived to pick up our order, they said they had no record of it. We showed them the online confirmation and the debit from our bank account, and the manager told my wife there was nothing he could do. They finally agreed to make the food (which we proved we had ordered and paid for) but said that we should have known to call ahead to "make sure they had the order" before we came down there, in spite of their OWN ONLINE ORDERING SYSTEM saying that our food would be ready in 16 minutes. She was made to wait for 20 minutes while employees openly talked about her in front of her and said she was rude and that she "would have known that they didn't have the order if she called to double check." As though it is normal to place an online order, pay, get confirmation, and THEN call to make sure it went through. When they finally gave her the food, an item was missing, she told them and they said she had to wait another 15 minutes, but that she was not allowed to sit down. No one ever apologized - and honestly that's fine, it isn't the staff's fault if the online system failed. But they were rude, and dismissive, and outright refused to make her food at first even though she showed them proof of the order. And then they talked rudely about her RIGHT IN FRONT OF HER. Literally no excuse. The manager (said he was the General Manager and had only been there one week) was not helpful at all and said none of this was his problem. Retail is hard, and food service is hard, and doing anything in the pandemic is hard, but it ISN'T hard to act like a person and not be a dick to someone who's just trying to get the meal they paid for. read more

Ordered $80+ worth of food. When I received the delivery I was missing 3 large ranches, 4 side ranches, 1/10 piece of corn was missing and my garlic Parm wings didn't come with sauce. Made a complaint online that was ignored. Was told over the phone (by a manager) I could pick up my missing items. Ordered a Uber and they only wanted to give me 1 out of 3 large ranches and 2 out of 4 side ranches smh... Every time I order from this location they're missing items, but this is the worst experience yet read more

The restaurant wasn't busy when i arrived. It was clean and orderly. Then people kept coming in ordering and picking up orders. And so I began by reading the menu incorrectly for a first timer. I saw french fries, fried corn and then veggie sticks. Thinking they were fried. Nope. Regular carrots and celery. LoL. I saw a commercial for a fried chicken sandwich that came in 11 flavors. Wow. Bot a Spicy Korean sandwich and Lemon Pepper chicken sandwiches. They were really good. And looked like the picture in the commercial. That doesn't happen. Not one for pickles, but they added a special taste even on the Spicy Korean Chicken sandwich. It was a big sandwich and tasty. Will see them again. read more

The wings tasted old. They were barely sauced. And I asked for ranch and blue cheese. Neither was in the bag.

Just close it down or hire new people. Placed a $34.00 order and received only one combo. I took it back in and stated all that was missing with the receipt. Waited another 15 minutes for my remaining items, as I watched multiple other customers return and complain about the quality of their order. eventually I was told my order was ready and took my bag back to my car, luckily I checked again because I was still missing food. When I went back in and stayed my cheese fries were missing the guy at the counter looked up slowly and annoyed ( if only he could imagine how annoyed I was to have to come back in the sticky ass establishment... again. I was given my fries and finally had my entire order. I got home and realized they gave me some odd ass type of potato wedges. This will truly be my last time, where is Rick Ross lmaooo read more

Wingstop - a close up of a basket of french fries - Chicken Wings Near Me - Whitehall, Ohio

This location is fantastic!!! I use DoorDash to order from them. My order is ALWAYS correct, the food is ALWAYS delicious! I love Wingstop and this location! read more

Wings are great, service is terrible. Plan on bringing your own food to this place because you may die of hunger before actually receiving your wings. Update: Came back recently and experience was much better! It was cleaner, the wings did not take as long to prepare, the staff were really friendly too! Definite changes since last time. Also get lemon pepper wings. read more

If I could give this zero stars I would . Door dasher stole items out of my bag and when I called the store to speak with management to get the situation rectified the young man who answered stated he was management was extremely rude and hung up on when I simply asked his name. As he hung up he sated he wasn't going to issue out my refund smh. I had to contact corporate. read more

How can I express the abject disgust I have with this place? Two visits ago, I was told they were running behind and to come back an hour later. I came back an hour later only to find nothing had happened, and inexplicably, the cook was just returning from a "run". And not a delivery run mind you. The service has always been spotty, but now the employees are on IDGAF mode. Tonight, they gave my order to an individual claiming to be a door-dash driver, who turned out to be some loser off the street looking for a free meal. And he got it. The actual Door Dash driver arrived to find my meal gone and could do little more than "guess" that some other Door Dash driver had stepped in to help. Sorry, not even close. This place isn't worth your time, money, or effort. If you ask me, they ought to shut the whole operation down and return it to the vacant lot it once was. Pure, unadulterated trash. read more

OK, I stopped at this place, expecting to have at least good chicken wings. I want to know who hired these people because the wings were dry, as well as the fries. In fact, the only thing I liked about this meal was the drink, and I have tasted soda that did not have the right ratio of water to syrup before. The sauces were ok, but the dry-rub did not make the chicken moist and tender, in fact, the chicken was also hard, dry, and overcooked. The fries were a miss, as well as the cheese sauce. I can sum it up in one sentence: HIRE NEW COOKS!!! read more

Yeah, don't come here. I was told that my order would take 15-20 minutes, so I pulled up after about 20 minutes to pick up my order. Walked in, checked on the status of my order and they hadn't started it yet. The woman standing next to me said she had been waiting for her food for an hour. I asked why there was such a delay and the girl at the register gave me an attitude and just said "well, we're busy." Mind you, just a few moments ago she was just chitchatting on her cell phone and the people in the kitchen were moving with absolutely no sense of urgency. Meanwhile, there are five people standing and waiting in the lobby, two people in the foyer, a line of people waiting outside in the cold, and quite a few people sitting in their cars waiting for their orders. After waiting an additional 30 minutes past the estimated pickup time for my food, I asked about the status of my order again...hadn't started. At this point, I just wanted a refund. I asked for a refund, and the manager said "I'll just start it now, I don't really want to do any refunds because it takes long." After this, she impolitely asked us to stand outside or in the foyer. We had all been waiting over 30 minutes, so no one moved. The manager then proceeded to start yelling at a deaf patron for not moving outside, but he couldn't hear her... Finally she stopped raising her voice at him after we all shouted a few times that he was deaf. I eventually got my food, it was alright. Would've preferred to just get my money back though. Rude, poor customer service and a horrible experience. I definitely won't be back. read more

Friday, March 28, 10:20am SEVEN WORDS: Hospitable / Prompt / Courteous / Finger Lickin' / Scrumptious / Overjoyed So, a short bit about me. I work nights. I get home at 8am. I like lunch for breakfast and vice-versa. Now, onto the experience. I start calling for food at 10am. I'm actually looking for Chinese, but I'm not getting an answer. I usually eat Happy's Pizza/Wings/etc, so was just not in the mood. I had tried Wing Stop 2x before and found it really good, so I thought...okay, wings it is. I call at 10:20. The store does NOT OPEN until 11am. However....HOWEVER, the manager stops me from hanging up and says, "Well, how soon do you need it?" I work in customer service (Hospitlaity) and I wasn't about to put him through the bullshit ringer like so many customers treat hotel/restaurants, so I offered 11am. He said, "you sure? I'm here, we could whip something up anyway." Well, I still offered to wait until 11am. The cashier (someone else) greeted me, their first guest of the day, promptly, courteously, and Waltons-style (if you don't know what that is, ask your grandparents, they'll chuckle and let you know...) I am sold on this place. I hope it becomes a Whitehall fixture. Even without this home run of a transaction, they are now batting 3-for-3. The test of great customer service is not weighted by one experience, but the quality in the long run - and WING STOP HAS IT. read more

You know, I have zero complaints. Which surprised me... honestly- I'm pretty judgy about food. I suppose when it comes to wings and fries, you expect a level of grease and salt, and if you don't, you're confused about what wings and fries ARE. The service was quick and friendly- even the kitchen staff who brought out our food was super pleasant. The restaurant was never empty, but wasn't loud or uncomfortable. Clean- really just what you'd expect from a small wing joint. note: this is NOT a sports bar, so don't expect to watch the game. Bring a friend. Put your phone away. Have a conversation. -steps off old, curmudgeon soapbox- Reasonably priced, good portions. My hub and I paid $26 for two people, for more food than we could put away. I recommend giving it a go if you find yourself in Whitehall. (These photos are AFTER we finished eating. That large fries basket was FILLED, and easily too much for us to share.) read more

Wingstop - a close up of a basket of food - Chicken Wings Near Me - Whitehall, Ohio

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Staff rude AF. Don't waste your time or money. Restaurant is disgusting, food didn't taste the same as usual. Needs to be closed down or at least get some decent people working there. Especially the middle aged lady at the register! Hate your job? Quit! read more

On January 20, 2022 my co-workers and I ordered lunch from Wingstop on Main St. in Whitehall, Ohio. I was so excited, their food is delicious! The food was delivered by DoorDash, it arrived in a timely manner, and was properly packaged and sealed per Covid protocol. As I was enjoying my fries, I bit down on something really hard. I immediately spit out the contents of my mouth and there was a round metal object covered in salt, grease, and rust. My teeth were chipped! I immediately contacted the restaurant and explained what happened. They asked that I bring the object to the restaurant at the end of my work day and I did just that. I was told that they had no idea where it came from and they would need to review their cameras. Which seemed so disrespectful and quite an attack on my integrity! However, I understood their position. They offered me more fries but I declined. I've been dealing with their insurance company and corporate office which has been quite the ordeal. They acted as if they were not responsible for failing to provide a safe meal to their customers due to the fact that the food was delivered by DoorDash. They claimed that the food had passed through too many hands before getting to me and it could have came from anywhere, but it didn't come from their restaurant. The insurance company must not be aware of the taping of the bag and sticker application by the restaurant to ensure that food is not tampered with. In closing, just be careful if you decide to patronize this business. Eat at your own risk!!! read more

Wingstop - Chicken Wings Near Me - Whitehall, Ohio

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For the most part wings are always good. Customer service not so much. But I've never had a issue with the food. Answering the phone not quite punctual but I would recommend going in and placing the order. read more

They never fail to disappoint at this location literally ass the worst experience I have every time. Please just shut it down

Makayla has a poor attitude with customers, they didn't care they messed up my food. I put pic so u can see garlic parmesan is a dry rub not a pool of butter they just don't care and told me they was to busy the girl don't need a job there the manger is the one cooking and I didn't speak to him but if he is putting food like that out that's says a lot read more

Wingstop - To much butter All over the bag - Chicken Wings Near Me - Whitehall, Ohio

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Great Food! Courteous and Friendly, Prompt Service, Very Clean Establishment... I was very pleased and will be returning read more

Wingstop - Gr8 Wings - Chicken Wings Near Me - Whitehall, Ohio

Wings are small. Fries are a bit greasy. Not many sales. Good flavor wings. Customer service is hit or miss. Drive thru is faster than it used to be. read more

Wingstop would be the place to be if they weren't so heavy on the seasoning. Sometimes the season is so much I feel like I'm eating a salt wing. read more

So the food is good. I've never had an issue with the quality of food. However, the service tonight was truly terrible. At 5:00pm I placed an order to be picked up at 6:30pm. You'd think that an hour and a half would be enough time for 10 wings and 2 chicken tenders. Well, I get there at 6:30 and the food was not ready. Finally around 6:45 I was called up for my order. I go up there and it's 2 chicken tenders. No wings in sight. So I ask for my wings and wait a little while longer. They call me up to get my wings and they're not right. I ordered 10 hot. I was given 10 garlic parmesan. Not what I ordered, so I asked for my correct food. (Not trying to be annoying. But I simply do not like garlic parm.) So by 7:00, I'm finally getting my food and leaving. I sat for 30 minutes waiting for an order I had placed over an hour earlier. There were many people who were waiting for food when I got there. Some people were demanding for their money back. Multiple people were given orders that were incorrect and were made to wait significantly longer than their designated pickup time. There was what seemed to be a teenage girl running the register and an older man cooking the food. Those were the only two employees. At one point the girl at the register was frantically calling the manager telling him to come back to the restaurant. Now, the service was inconvenient. But I can't blame the two employees for being overwhelmed and behind. The girl was trying to explain that the manager had left and they were short staffed. But where was the manager? Why would you leave two employees alone at dinner time? Seems like a poor decision. I pray he was having diarrhea or his wife was giving birth. Because those are the only good reasons for the manager to leave the store he manages and force two employees to feed the city of Columbus. Will I order food here again? Yes. Because the wings are pretty good and it's near my work. But I will never do it on a time crunch. read more

THIS PARTICULAR wing stop is horrible. They purposely put me on hold then hung up so they didn't have to service me. This location closes at 12am. I called at 11:20, 40 minutes before closing and was immediately put on hold. 5 mins later, the phone hung up. I then proceeded to call 4 more times and never received an answer. Worse customer service ever. Never buying from here again read more

This place is trash, they don't use the drive thru and they won't even say why. The food takes a lot longer than what it says it will. The service is terrible as well they don't even care to explain what the holdup is when you inevitably have to wait. I'd avoid this Wingstop at all costs at this point and just go for a restaurant farther away. read more

Used the mobile app for the third time at this location, arrived at the time specified that my order would be ready and just like the previous two times i had to wait an additional 30-45 minutes to get my food, there were two women working at this time and another person came in and got his order, apparrently it was wrong also and when he came back in to get it corrected the women started making comments about him loud enough for him to hear, at this he got extremly beligerint with the women and they didnt help the situation by arguing with him also. This is the last time that I will go to this location, which is sad as their seasonings are amazing. read more

Always a long wait. Food taste good but a 40 min wait to pick up wings when called in? 10 wings. 40 min wait. Then 10 extra min waiting in line. Third time this has happened. read more

Very great wings ! Great service I had the garlic and Louisiana rub and it was the best wings I've had in a while. Will be going back soon. The fries were great too read more

Bone in wings garlic parmesan and the wings were so dry I hope soak em in water like I was thawing out meat

Wings were good... I asked for well done and it wasn't. Wasn't bad but not to my liking. Service was nice. Clean inside. I would go back to eat there. read more

Food was great and the manager Kristen was so ridiculously awesome! Thank you for a wonderful experience. Definitely will be back...soon!

First time ordering. When I called the shop to order, the gentleman that answered the phone was more than helpful and in fact saved me three dollars by rearranging my order a different way to combo it up. He told me about the special they have every Monday and Tuesday with boneless wings but I already had my mind made up that I wanted traditional wings and wanted to order mango habanero as well as Louisiana rub. Ordered a small fry which was giant and cooked perfect with great seasoning. When I completed the order he told me that it would be ready and 18 minutes. I walked in the door at 18 minutes and he was scooping the order up into the bag. Awesome place, I will definitely be ordering again next time I am at my brothers house. If you order the same two types of wings I ordered, I strongly suggest you dip the last two Louisiana rub wings in the mango habanero sauce! read more

Love the wings. Great service and fast. But of course I was there at 11pm. The place was clean and so were the bathrooms..

Average wing joint. Long wait while I was there, and the place was not particularly clean. The wings are ok, but they run some good specials. Not a place to really go out of the way for, but not the worst either. read more