Considering the terrible reviews of this place, my visit wasn't so bad. The kitchen was clean, which is what really matters to me. I've come in here previously... maybe about two years ago and the kitchen was filthy. Here we are two years later and things are looking up. The dining area was dirty, pretty much every table had dirty trays on them. I credited that to the place being busy and all hands being on deck. Still, not a great look. The soda machine seemed broken to me. The flavors were a bit off key, but I'm not a big soda drinker anyway. Okay, now the food... because that's why we come, right!? The fries were good and honestly the only part of my food that I actually ate. I ordered hot with lemon pepper sprinkled on top, was thrilled that they were willing to do that for me. My BIG and only issue was the chicken itself. I asked for my chicken fried crispy, the cashier kept correcting me by saying "well done". I have no idea what that means, but it DOES NOT mean crispy. Wings were cooked. Skin was not crispy and there was no snap when I bit it. So, why 3 stars? I felt 3 was appropriate because at the end of the day it comes down to preference. Unfortunately, they did not meet my preference and I more than likely wont be coming back because I like "crispy" chicken. read more

Wingstop - Chicken Wings Near Me - West Sacramento, California

ordered louisana rub and in the past its been great but this time it was almost like half traditional and half rub there was just way too much rub applied it was slopply made. Won't go back read more

Worst customer service ever. Not once greeted when walked in. Asked for my order I placed at 7 to be ready at 10:45, they said it wasn't ready, patiently waited as I seen other orders go out, asked again at 11:00 to see how much longer it would be and the girl said, "oh it's right here". It was sitting for 15 min because the girl didn't check right! Like cmon it's not that hard. I ordered ahead of time for a reason. Now i am left with soggy fries and cold wings! read more

Horrible service. Right before I got my pick up order that I made online, I had asked if everything was in the bag and guess what when I get home it wasn't. Very disappointing. And it seems like they were just making snarks at me as I was waiting for the rest of my food. I wished they'd reassured and apologized for the inconvenience. read more

Fast service! and delicious food. By far the best wingstop i've had. Lots of sauce and good seasoning on the fries.

Lady upfront CINDY who helped us was kinda rude. First time trying wingstop since we were around the area and I wanted a 10 piece ALL FLATS. Asking if it came with 1 dip, she completely ignored my questioned, and asked for my name. I gave her my name, and she even spelled my name wrong. I then asked about the dips again, she then said the piece by itself didn't come with anything but just the wings. Totally fine I wanted the dips anyways and didn't mind paying. After our order we waited for almost an hr for just 10 wings itself. When we got our wings it wasn't ALL FLATS, we had majority DRUMS. My original buffalo was overly drowned in sauce, it was pretty disappointing, but better than no sauce so whatever. I didn't wanna make a big deal about it, we just left but wanted to let them know that they need to RETRAIN their staffs with better customer service & making sure the tosser who's tossing wings are tossing the wings correctly. Asked for ALL FLATS, but totally got the opposite. 1 star because the AC felt good, other than that I will not be a returning customer. I'll just take my money elsewhere & more worth it. read more

Wingstop - 10 piece classic wings by the piece. Asked for ALL FLATS, but got majority DRUMS smh! - Chicken Wings Near Me - West Sacramento, California

2nd time here in the last week and none of their workers are wearing masks..... And my food was sitting on the counter twice (always go for take out). Um, food establishment and workers aren't wearing masks during a pandemic. I would highly proceed with caution. Updated with a photo of the workers not wearing masks. Proof they don't wear masks. If they are really fining establishments, here you go. Wingstop you must do better to ensure safety to your customers. I get you may be tired, and feeling it's just a job, but you also need to protect yourselves. I feel the same as you, because my husband and I DoorDash, but we always wear our masks into your establishment for your everyone's safety. read more

Wingstop - Proof they don't wear masks... - Chicken Wings Near Me - West Sacramento, California

Literally have been waiting for 30 min and watched the people after me get their food before I got mine and then they got the Oder completely wrong ! read more

Fries and Cajun corn on point per usual! My favorite things to order. Everyone was friendly & Liza stood out the most, was great and helpful! Her personality definitely livens up your mood after you leave. I came in feeling fine and left with a smile under my mask, so I appreciate that. It's the little things and she seems to get it! read more

Wingstop - Ranch, Seasoned Fries, Seasoned Fries, Cajun corn - Chicken Wings Near Me - West Sacramento, California

They are ALWAYS giving me the wrong order. I have lost count the amount of times i have to keep driving back to get my correct order. By the time i get home, my order is cold and they don't even bother giving you a compensation for the time wasted. I have made complaints to WingStop corporation but they clearly don't care either. Would give 0 stars if I could. read more

Last time I went here, the chicken was rubbery and seasoned terribly. It was like eating grease. I will say the fries were decent but what happened to this place? They used to be a good go to for a nice lunch meal. read more

Never come here on a Saturday, waiting 30-45 minutes for the food we ordered an hour prior to entering the establishment. Also they will not give us refund therefore we are forced to wait read more

Walk-ins can expect a 30 minute wait. Food was good but cook & clerk kept going back n forth between food handling and front counter services. Hopefully washing hands alot. Saw on line $16.99 Special includes 20 piece up to 4 flavors French fries and 2 dips. I paid 22 bucks for 20 boneless and another 4.50 ish for 2 tiny dips. Oh on that note, their idea of blucheese is more like Ranch with very sparse miniature bits of some sort of cottage cheese. Disappointed with amount of time and the dressing charge. Especially when she could've offered that special. read more

This place sucks so bad! I ordered my food and it took foreveerrrrrrr!!!! I had to return my fries TWICE bc they didn't do it right. They were so damn slow!!!! I'm never co Update 3/4/2020 I tried this place again because it's the only one close to me and AGAIN THEY SUCK! My boyfriend ordered online and it said it was done and ready @ 8:34pm we got there and the same cashier from last time told us to give it a bit of time we waited till 8:45 pm. I saw her place a bag on their rack way before I went up to the front and asked her where was my order? She grabbed that same bag and said "they JUST completed the order" I told her "no you didn't I saw when you placed that bag there. You left it sitting there again" she got all pissy and ignored me! HOLY GUACAMOLE THIS PLACE IS HORRIBLE, the owner/manager needs to do something about it!!!! Re train the staff or get a new ones!!! read more

One star because this place is full of lies. Honestly. SHAME oN Wingstop IKEA Ct. I attempted to place a 20 piece order with fries at 11:30pm. I called several times in a row, just to get someone to pick up the phone. Finally, I speak with an associate and he suggests Wingstop does not take phone orders of more than 10 wings after 11:30. Weird, because the establishment closes at midnight. He goes on to say, if we make this order and you don't show up we are out of chicken. He refuses to take my order. I then ask for the manager's name, store number, and cooperate number. He places me on hold. A female associate picks up the line and says, "do you want to place a 20 piece still?" Well...isn't that odd...I thought you were not able to place orders greater than 10 pieces over the phone. I decline, at this point no thank you. So, Rosa (night manager) and Karen (store manager) this is what your associates are up to. I will be contacting cooperate. Shameful customer service. read more

Service was horrible lady that was cashiering was very rude then we had to wait over 30 minutes to and hour for our food and i spent a good amount of money definitely didn't get my money worth. the food was horrible cold and hard hardly any sauce on my wings. Restaurant was beyond dirty, lobby has trash on the tables and food. Floors were black, disgusting!! Don't come here. read more

I ordered a 50 wing pack for myself and my family since my brother broke his arm. I go in to pick it up and everything was fine, check the smallest bag and saw majority of the wings there so I assumed everything was fine. I get home and some of my family starts to eat the wings to open the box that wasn't checked and see almost 20 wings missing of a specific flavor. I've almost never had a problem with this Wingstop until now. I call in to let them know the issue and the cashier tells me "Ma'am, I made the myself and I know I put the wings in there", you may have made the wings but they weren't put in my bag. So they told me the only solution is to go out of my way back to the store for them to check everything, mind you I live on the other side of West Sacramento. Also during all this, the other cashiers and workers are talking in the back telling this one cashier what to say and do. So that in itself is very disrespectful to try to prove me wrong when I just payed 60$ for my order but all of it isn't even there. read more

It's good. The food was fresh ... I made the mistake of ordering boneless lemon pepper wings. SO SALTY. Oh gosh. It was my first time trying Wing Stop... got the Parmesan and classic hot wings and those were good according to my parents whom have had it and enjoy it. The fries ... o gosh , so salty. Still good . If I had known and ordered without the seasoning , they'd have been perfect. I like the way they were cooked. The processed chicken seems to always be extra salty. I forgot they were processed so that was my bad. Chicken isn't something I normally eat anyways so I shoulda asked someone before I ordered. Usually my diet is fruits, veggies , and fresh salmon once a week. Had a chicken craving , overall good. read more

I usually don't leave fast food places reviews but I have to for this wingstop location. I live 2 minutes away from the natomas wingstop location but I will always drive the extra 10 minutes to come to this one. Their wings are big and juicy and the rest of the food tastes amazing tok. You can tell it's made with care and it's fresh. Wings at the natomas location are just sad and dry. read more

Chris at the register gave us excellent service! I never expect the best service at "fast food" places like this, but I was impressed. I was having a bad night, was starving, and ready to eat. He was fast, efficient, and kept a positive attitude even while it was busy with a line. Thank you Chris @ Wingstop! read more

Have you seen their new Coke machine?? It's like a freakin' video game. There are so many drink choices with all kinds of flavors. There wasn't very many people there on a Monday night so I tried to drink as many flavors as I could and just play with the machine in general. Very futuristic!! The chicken wings are always good. I usually get the lemon pepper and garlic Parmesan. Minus one star for all the oil though. Wish they would drain it just a little before serving. My napkin became translucent as I tried to wipe off as much oil as I could before devouring my 10 pcs wings. read more

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No wonder why this place has two stars, I should have trusted yelpers! I got my order and went nextdoor to t mobile while my wife got her phone taken care of (which took 45 minutes). I then went back to my car to eat my wings and fries to then realize that THEY DIDNT GIVE ME FRIES. I went back in and they found my receipt (of course it had fries on it) but they couldn't do anything because their manager had just taken his 30 minute break. And I was not about to wait 30 damn minutes for some MFing fries. Also, the mango habanero was not good. Garlic Parmesan was legit. read more

I have not been here in at least years and I work nearby. I quit because it was underwhelming and expensive for what you get. I was not wrong and in fact, might even be a little worse. I wholeheartedly can understand the reason for the last several bad reviews. I ordered for lunch pick up and they said 25 mins. I walk in and there are 3 employees in the kitchen making wings for a large to-go order. I see one drop a wing on the floor. She then kicked it under the counter and carried on and to my knowledge, never replacing it probably thinking that most people would not count their wings. I Found this to be very unprofessional and lazy. I stood there for several minutes before someone finally acknowledged me. Finally she asks, "Are you picking up?" I said yes, it is a 15pc order. She says its coming right up. I wait. Then discovers it had been sitting off to the side all packed up and ready. I asked about a dipping sauce. She says "You didn't order one but you can order one now." You mean to tell me that a 15 pc order does not warrant at least ONE free sauce??? Ridiculous. I paid my .96 for the ranch but I don't seem to remember this in the past. I get back to the office and all our wings were there. They were okay. Potato salad was very bland. For a $18 meal, it was not worth it. Yeah, I won't be coming back. read more

Never had an issue here. Always order thru the app so I always get good deals. Food is delivered hot and fresh. No complaints.

We've had horrible experiences the past few times we've tried Wingstop in the greater Sacramento area. We thought with trying the West Sac one we'd have a better encounter. We were wrong. None of the 6 or so workers are wearing a mask or gloves (and we're in Yolo County, where it's BEEN mandated); they're all back there talking & cussing while preparing everyone's food. No wonder a bunch of the Wing Stops have been closing or getting crappy reviews lately. They did get our order right & our food was only 5 mins late so I'll give them that. But definitely Fire Wings from here on out. read more

I don't hate on wingstop the wings are fire but this location in general is the worst one we go to because we live by it but we had to much problems here including wait time being over a hours but today was the worst one when a woman scammed us, the total was 60 dollars and some cents and we give her 80 she gives us some cents back we don't realize until we get the drinks we came back and told her that we gave 80 not 61and she came at us saying we gave a 1 dollar bill but we gave a 20 dollar bill well we called manager and he said he can't look at the camera told her to recount the money in the cash register and he told us she didn't do nothing when clearly she took the 20 to herself and the manager was whispering to her like he was in this to well yeah this place should burn down it's so horrible read more

Another great experience at Wingstop at West Sacramento. My order was cooked to order and on time. Sauces are good.

This place is a joke!! They are so unprofessional and they talk mess about you in front of you! I finally stood up and got made at them and asked what there problem was nothing crickets! I'm going to file a complaint against them to management because the crew was being racist against me! This is unacceptable! Is this what California is coming too?? read more

This place is terrible. What an awful experience. I ordered online and the pick up time was 30-40 minutes. I have them about 35 minutes. When I arrived at the store, there were so many people waiting for their food. Right when I walked in, the guy (guy with glasses) called the name for my order. I grabbed the food and left. When I got in the car, I noticed it was the wrong order. I went back in and gave the food to the same guy and told him I received the wrong order. He took the food back, shrugged his shoulders, and didn't say anything. I was trying to get his attention to ask if he's putting in my order again or what but he was ignoring everyone. The whole staff was ignoring all of the customers. As I waited, everyone was upset and the guy continued to call out names and give the wrong orders out to everyone. We started asking for a refund and the same guy said we'd have to get our refund online. Another customer asked for the employees to give him their names and none of the employees answered. Online it said to contact the store. I decided to just do a chargeback through my credit card and leave. What a mess! read more

Wingstop - We all were upset and just waiting. - Chicken Wings Near Me - West Sacramento, California

Staff was rude. Fries were cold and when we mentioned it the employee told us they were not cold. Got my money back and will never spend a time at this or any other Wingstop. read more

Trash all over this place high guy was talking to me ( very stunned) my online pre-order says 18-25 minutes but the stonned told me it will be 30 minutes we have orders I almost canceled the order but one lady fixed the situation really quickly because she's a hard worker I hope that they smile more here read more

Wingstop - Trash all over this place - Chicken Wings Near Me - West Sacramento, California

The WINGSTOP in Natomas SUCKS!!!! Horrible customer service, staff does not pay attention when speaking to them causing customer to repeat their order 5+ times and long wait times. If you want WINGSTOP drive a little further to the WINGSTOP in West Sac. They have great service and are efficient. read more

I ordered boneless wings and got all bone-in. They told me to drive all the way back so I could return them which I said it wasn't worth my time. I tried to suck it up and eat them anyways but the 2nd one I picked up had still had feathers attached definitely will be going back now. Thanks Wingstop read more

Wingstop - a close up view of a tray of food - Chicken Wings Near Me - West Sacramento, California

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Lots of fly's inside the restaurant. Usually like their wings, but this left me with negative perception of the food. Yuck.

No complaints on my order. Everything was correct and tasted absolutely delicious. I got the 30 piece meal (lemon pepper, Korean, & mango habanero) with a large cajun fry. The staff was also friendly when I came in to pickup my order. Will come here again read more

We walked in to the restaurant and immediately notice every single table was full of food from previous customers. We figured the staff would clear some tables as there were other customers waiting to dine in. We ended moving old food from a table so we could sit. We sit down and could smell the restroom. We finally get our food 20 minutes later and still nobody came out to clean the tables. The soda machine and condiment area was disgusting. The walls had food all over the place. This is the most DISGUSTING restaurant I've ever been to. We ended up not eating our food just thinking about how disgusting the kitchen must be based on how the eating area looked. The cashier was rude too. This place is horrible. read more

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We ordered our food for delivery and we got sick after eating it. it's disgusting. Never ordering from here again.

The food was good. I always enjoy Wingstop. I would have given a good review, because the service was good and the staff was friendly. Then I left, leaving my cellphone/wallet on the table. I realized it as I left the parking lot and went straight back. The only people in there were three staff members. They immediately recognized me and gave me my cellphone. However, the $260 cash in my wallet was gone and they claimed to not know anything about it. read more

Please don't waste your time or money. This location does not listen asked for my wings well done and they never do it. Very careless If I could give them zero stars I would! read more

Two visits to Wing Stop now and my low opinion has been confirmed. The food is unappealing, the menu confusing, and the whole experience pales in comparison to dozens of other local chicken wing options like their most obvious competitor, Buffalo Wild Wings. Why no love? Mainly the product. The cajun wings tasted like fake butter and salt, the fries included sugar and had a sickly sweet taste and the cheese fries means they simply add nacho cheese from a machine. It's a la carte for the most part, meaning you'll spend a lot of time asking questions and deciphering the many options while a line builds behind you. I had to pay an additional 2 dollars for ranch and blue cheese (free almost everywhere else, including Buffalo Wild Wings). Throw in the fact that we were literally the only ones there and it took over fifteen minutes to get our basic order and I'm pretty much set on driving a little further to BWW for my wing cravings in the future. If you do come here, make it Monday or Tuesday when they have their .50 cent boneless wing nights. read more

Wingstop - Chicken Wings Near Me - West Sacramento, California