Ewwww! Poor service - I walked in to an empty store with several workers in the kitchen. I stood looking at them occasionally glancing my way while they busily prepared orders. Despite my standing under the PLACE ORDER HERE sign for greater than 6 minutes no one ever acknowledged my presence. I suppose one of the workers felt me staring a hole in his back so he turned around and our eyes met. I gestured to the cash register and the sign with a questioning expression. His sassy response was "Just a minute ma'am. There's only one person that works the register" Questionable food handling - as I waited for my order I watched EVERY SINGLE WORKER touch the order screen then handle the food with their bare hands. I even witnessed an incident where Mr. Only Cashier picked up a packed order bag, opened it, took out 2 orders of fries covered them with his whole bare hand and transferred them to a different order bag. He then sealed the 1st order back up, put on the shelf where it was, and got back to it. Two important takeaways: there is a sign posted about how serious they take hand washing Mr. Only Cashier did get some hand foam on a dispenser before he took my order. But he didn't get any on the return trip to the kitchen. 10/10 would not recommend! read more

A friend and I came here late one Friday night (around 7PM) for wings on a snowy night. The place was busy with take-out orders, and several groups were sitting at tables. It was loud, cramped, and a bit dark inside, which reminded me of a bar setting even though it wasn't at all set up like one. It was also cold, because every time the front door opened a cold breeze blew in. We ordered 30 bone-in wings and two drinks and it was over $50. I guess that is how it goes. The wings varied in size from normal to huge. No tiny wings in the bunch, and they were a good mix of flats and drumsticks. We got Buffalo, Barbecue, and Hawaiian flavors. I never got to try the Buffalo but the other two flavors were good. However, they were smothered in sticky sauce which got cloying after awhile and completely rendered your fingers disgusting. A roll of paper towels at the counter helped, though I had to go back after every couple of wings for more. The Hawaiian had a strong ginger flavor which was different and enjoyable. However, in sum I think they need to use less sauce in the future. Drinks were via the all-in-one soda machine that seems to have a million flavors on tap. It is right by the door and the area was crowded, so getting to the machine wasn't easy. It was fun to go out for wings, though it wasn't cheap. I rarely eat wings anymore so I can't say if the prices were fair or not, but they were good wings. read more

I've passed this wing stop several times in my travels to Utica and today was the day I finally found my way in. We placed our order on the road, much like most places it's super convenient to order on the go. Walking in the place overall looked very clean, and I was greeted very quickly as every staff member was doing something. They checked on my order and told me it should be ready soon. We got plain, garlic parm, Louisiana and hot honey and fries. First off I wanna say it now. There is no such thing as boneless wings, it's chicken chunks (especially considering it's breaded like a nugget). All were breaded and cooked crispy. Garlic parm-the misses loved it Plain- yep just that Louisiana- faintly spicy , good flavor Honey- spot on sauce. Fries- those were a big hit. Everyone liked them. The bleu cheese needs some work, it's too thin and there's hardly any chunks in it. 3/10. Ranch- it's fair game to use on sauced chicken nuggets. If these were actual wings I'd have some real negative comments to add there about it being in the trash. ** Ranch has no place near real wings** But decent food. Well made , good flavor. read more

Wingstop - Interior - Chicken Wings Near Me - Utica, New York

We drove for 4 hours today to start our vacation in Herkimer. We arrived to town hungry. We found PK's on Apple Maps. We arrived in time for dinner. The Pub was packed, but it felt comfortable. The staff were helpful and caring. They checked in with us a few times to be sure we were all set. The meals we had were perfect. The prices were perfect too. Thank you for your hospitality to the weary travelers! read more

Wingstop - Chicken Wings Near Me - Utica, New York

I go in to the store to order, You know, the way it was done for decades, and wait in a long line of people that are all just picking up. Good for them. I get to the front of the line after 15 minutes, dude says to me just like this "you picking up?" No hello, no customer service. When I respond with "no" he just turned around and walked into the kitchen, completely ignoring me from that point on. I stood there for a minute, but it became clear he wasn't coming to take my order. I guess they ONLY do mobile orders? I guess that's possible, but absolute bs if that's the case. I wanted 50 wings. I went to bjs and bought wings. Cooked them in my air fryer. Much cheaper. Contact me if you want me to cook you some wings, dear reader read more

The food here is bad but it's not great. What is bad is waiting 40 minutes for a fried chicken sandwich. Absolutely unacceptable. There were 4 people working that we could see. One doing dishes one making wings and two women standing around. Horrible process. Someone needs to get in there and fix this or they'll be closed soon. We will never be back. The best part was the ranch. read more

The service here is amazing. They're always ready to help you. The food is amazing and very consistent. I love that the wings are not rubbery. I will recommend if you do want to get food but don't wanna have to wait up to 30 minutes for your food. I would recommend ordering and picking it up at the location. Overall nice and I love it. read more

I ordered chicken from them and it was cold and they never refund my money they took my off my card and still didn't give it back after I brought the food back read more

Great food and filling! Wait was a little long but that's because it was slammed. Definitely enjoyed the wings. Restaurant could stand to be a little more tidy but maybe that's a result of the foot traffic. read more

This place was definitely not worth the hype. My son had been begging us for months to go to wing stop and we finally had the chance while attending a football camp. The wings were meh, not horrible but not great, and the fries were so salty they were inedible. The price point definitely didn't match the quality. Unfortunately this visit was a disappointment for us. read more

Three'd for the whole thing, 2.5 for the wings (fries get a 3) counter guy gets a 4, way to go counter guy, helpful and promoted good behavior from the fry cooks, didn't have to, but knows the role, wtg! pricey, but not cry me a river expensive, but that's the world today I guess, can always get 2for5 fast food. They also had fried corn, wtc is that about? I don't need to get into gi issues for all you uticaians, but somewhat intriguing. I got a mix of Hawaiian and bbq. Meaty wings, but I don't think I'd go hawaiis again. So many options, might go back. read more

Alright, this may not be a completely fair review, but it's from the heart. We recently moved to NY from CA, where Wingstops were as plentiful as palm trees. NY...not so much. We drove 2 hrs from our home to have these wings. We drove from Binghamton to Utica(with a detour to the Baseball Hall of Fame in Cooperstown). We got our go-to, Louisiana Rub traditional wings, with fries. They were as delicious as we remember, and that's something I love about franchises. You know what you are getting. If I had driven 2 hrs to find that they used a different recipe or something, I might have rioted. But as it was, we were literally moaning while eating these wings. It was obscene and heavenly. Until next time, Wingstop. read more

Do not go here unless you don't mind waiting an hour for your food. The food was average, service was below par. Came in ordered food, a group of high school students came in (10 people plus) after us and got there food before we did. Didn't make any sense. I will not be going here moving forward that's for sure. read more

Sooo I really like the corn here and I want to drive all the way back to Utica just to pick up another 10 pack but then I remember my son is training at the athletic center out here so I can enjoy it every Monday lol. Staff was okay and the wings were okay but the corn is what I wanted and it was great as it is each time! read more

Wingstop - Just checked in here while in Utica at my sons QB camp... let's see how it goes! - Chicken Wings Near Me - Utica, New York

Not a fan of chains, but for wings, this place is the best I've had. Fresh to order, juicy, and crispy, these wings did not disappoint. Love the lemon pepper and hot honey flavors the best. Service was a little slow but friendly and the place is overall pretty clean. Will definitely go back and try their chicken sandwiches next time. read more

I love Wingstop! The Cajun seasoning is my favorite. Not too spicy but the right amount of kick and dip it into their ranch and heaven for your taste buds. The fries...who puts sugar on fries and why haven't they put them on all the fries. They are drool worthy. The boneless are the way to go, not too much batter and a nice portion of white meat. They also added seasoned corn on the cob to the menu which it's soo tasty. The service is really good, the inside is clean however they are not open for dine in, but take out is really fast. Mask are still required to go in, so bring one with you along with your appetite and make sure you check in because they have some really good deals. read more

Good food I love their wings. However they Forgot my brownie even though I paid almost three bucks for it. one star!!

Great friendly service added to the wonderful and adventurous selection of Wings. Tasty food that meets every expectation Prices are also within expected range. I do recommend this place to all Chicken Wing lovers read more

Really good food and service. Stays fresh and flovorful. I would recommend anyone to go to wing stop

I decided to try this new place out. They recently opened up in my area and it wasn't a disappointment at all. One of the best thing is being able to order it online and have it done ahead of time. Their garlic Parmesan wings are the best so far. It was so good that I ordered it twice in one week. Price is reasonable and cooked perfectly. Not oily and soggy like most places around here. read more

Wingstop - Chicken Wings Near Me - Utica, New York

Highly recommend. Service was great and food was very tasty. I'll be back when I'm in the area.

The customer service in this place sucks so bad. Ordered my food an hour ahead of time and I get here to pick it up and it's still not ready and no one is at the front helping the line of people waiting. Don't come here unless you have hours of your day to spare. read more

bro this shit took an hour to make wings and a chicken sandwich. i could have went to an actual restaurant and it would have quicker then this read more

The employees at this Wingstop quite literally STOLE my purse. I had left the purse on a chair by accident. There was no trash can available inside so I had thrown my scraps away outside and forgot that my fanny pack was on the chair. Once I realized I had left it there, I was already back home (an hour away) and I called over twenty times to just let them know I would be back for it the next day. I will attach an image below of how many times I called, but there were others on other people's phones as well. They did not answer, or if they did they would answer and hang up, one time they have did a loud screech into the phone and hung up. The next day, I called when they opened, after about 30 call attempts, I contacted the Utica Police. They went to the Wingstop where the employees said that it was never there and that they do not even have a lost and found. They also denied the cop a look at the footage. They have my key fab, $20, AirPods, my ID, and many other fun finds! Do not go here... ever. Not worth the soggy wings. Or maybe if you do go there, look around for anything wearing a green Lulu Lemon fanny pack! Lost $800 to this place over subpar food. read more

If you don't go to wing stop you're a loser. I love it here so much! It's fabulous and cures depression with one lick of ranch. I'd swim in the ranch and wash my hair in it I don't care what you people think. The vibes are immaculate. Blast their music so I can eat and vibe and sing to my sweet juicy wings. Garlic parm be mad fire. And they have new flavors all da time. So go every week and if you wanna be healthy get celery as a side! I'd sleep here but they said no but it's okay still mad respect! read more

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I love eating fried chicken so wingstop is just really good in my opinion and there service is quite fast too also friendly really do recommned for fried chicken lovers！ read more

I've been to a lot of WingStops throughout the USA and this one is top 3 as of 2022. Hopefully they continue the quality they have now . The seasoning , cooktimes , freshness , etc - are always on point when I order here. read more

The wings aren't anything special. We went in for the 60 cent boneless wings to give the place and try and not one of the eight of us thought our orders were worth the price or that the taste stood out from any other wings in the area. Very disappointing! read more

I love the mild wings with extra sauce! Service is always reasonable & polite! I'm hooked! The burgers are also yummy! Don't forget the fries! specials available all the time! read more

Horrible customer service. Took 20 minutes for a small fry . got them and they were undercooked didn't even give me a refund

do not order on door dash my fries are always under cooked but when you go in and order it's fine

A tough visit turned around by a simple response others could learn from the business practices of communication to guests thank you

I cant believe I have waited this long to try it. If you like wings, you love it here. Absolutely perfect. Wings were cooked perfectly and there are lots of flavors to choose from. I had original hot and they could have been a touch hotter, but I guess not hot enough is better than too hot. Fries were awesome, they beat any of those burger chains hands down. I will definitely be going back. I would love to try the cajun fried corn on the cob, but I'm too stuffed. Ill get them next time..... read more

Wing Stop has decent sauces although nothing revolutionary but its prices are way way too high when you get the same price at a full restaurant or local place. There is no benefit since they have no good coupons or deals to spend 1 dollar per wing. I'll go somewhere else every time read more

The customer service is the only reason i am giving this place one star, the wings are soggy and the cajun flavor is just disgusting, they replaced my soggy wings i ordered lemon pepper this time they were still soggy but tasted like lemon pledge, my wife had the boneless wings bbq flavor and hawaiian , ginger is the only thing you taste from the hawaiian flavor, bbq was average at best you can get better boneless wings at an applebees. Staff is friendly and helpful but the food is terrible. If you want wings just got the the local pizzeria read more

Wing Stop is delicious! I highly recommend the Garlic and Mango Habanero with the Voodoo Loaded fries! And $0.60 for wings on Mon and Tuesday?? Can't beat it! read more

Great wings!! Great employees. The mango habanero are delicious. Fried corn was also great.

I love the crispy wings and that it is made fresh to order. Mango habanero is my favorite flavor and the fried corn is delicious too!