Ok I LOVE wingstop but my brother had a horrible experience with a SUPER SUPER SUPERRRRR rude manager named SIMONE! My brother placed an order for 20 wings & got home to realize only 15 wings. Even while there he confirmed the order &rude Simone said she made the order it was right. When he calls now once home Simone got even more grand www the my brother and told him he can come up there & get the corporate office #. She obviously didn't care that she was VERY RUDE & inaccurate to a wingstop customer. To have such an individual representing your company as a "manager" this is a HORRIBLE look for your establishment. We will also call the corporate office as well since she was so adamant on telling him to call the corporate office. Hope this gets rectified as I will be sure to post this on all social media as well. Thank you Simone! read more

Terrible delivery service. The order was wrong and the employees are rude. Awful management. Don't waste your time.

Ordered food online just to wait a extra 30 minutes after pickup time...they need to be more organized other then that food was ok..but will be going to wing plus. Service and wings are much better. read more

I was outside waiting to come inside to pick up my order and all I see is the employee's not doing their jobs hanging around and laughing in a circle. As I finally come inside one of the employee doesn't even know if the chicken is cooked and would sever it as is and saying it out load as I and other customers heard they said. While I was waiting for my food they where all there just laughing and talking nonsense not doing their job. Worst experiences I have ever had at wing stop. read more

aye no cap, the service sucks balls. big balls. it's like it's never going to change but this the only close one

Love the wings!!! Always juicy! Every time I order from them I'm never disappointed :D and I also just tried their spicy corn ..to die for!!

This place is terrible. No consideration for anyone's time. You order 20 minutes before you get there when you get there they're just dropping your wings and there's no other orders in front of you. Why call and order if you're not gonna drop my wings? What a waste of time. Late on my lunch break now because I had to play games with them I understand you work at Wingstop but don't act like it take a little pride and whatever you do read more

It's been forever since I been to wing stop and let me say this... they have come a long way. The food was amazing. The boneless wings perfect, juicy and the fries are amazing. It was a Saturday night so they were slammed but it gave me a great experience to watch them make everything. The kitchen is open to see and the cleanliness and the organization was on point. I'm actually craving it right now.. it's 1035 pm and it says they are open. Now comes the debate do I get outta bed and go. I know they have a delivery service I just don't feel like paying and waiting an hour. But it's so close I might just feed the crave. Or it could be the munchies lol. If you like general chows chicken at Chinese restaurants they have this Korean spicy sauce. That's what it tastes like but better. Anyways enough with the review but there is a menchies frozen yogurt place next door which is also great for desert. Lol Hope this helps.. and BTW.. it so rocks when you have the 420 Munchies. It hits the spot!! Puff puff pass ... lol read more

Second time getting these wings and fries and they suck. The wings are over cooked and the fries are suppose to be golden and they are more like brown. Never again. Waste of money. read more

Wingstop - Over cooked fries - Chicken Wings Near Me - Tamarac, Florida

They need to get a whole new staff. They don't know how to operate a business. Told me on to hold that was 20 minutes ago.. sad because the food of wings stop is good but the service here is absolutely horrible. Please fire everyone here or get new management read more

The food is good, but they are slower than hell. I always order online in advance. The online system tells you your order will be ready in 15-20 minutes. When you arrive on time, you have to wait at least another 15-20 minutes for your food to be ready. It doesn't matter how busy they are, you always have to wait. I don't understand how they can't figure out a way to tell customers how long they need to get your food ready. I have eaten in the store a couple of times, it doesn't take them 40 minutes to get your food ready when you eat in so why does it take 40 when you call ahead??? I think I'll start going to the 2 Brus Rooms that are just down the street. read more

Just walked in and try to order all flats and was told I couldn't. Seems like the workers are just too lazy to do their jobs. Customer service is horrible here. Looks like they're opening a new location with seafood they better get a whole net staff or that place will suck as well. read more

Great location , horrible quality in food . The chicken is waay too dry and fries are soggy .

Ordered 3 combos and they only gave 2 fries. One of the wings was missing as well. We call and they keep us on hold forever. We call again and tell them straight up what the issue was, only for us to repeat the issue about 6 times. Then we get put on hold again for 5 minutes so far. I'm typing this as we still wait. Also half the staff seemed confused as to what they were doing, and a lot of them come in sweaty and with no hair nets. Trust me, they need hair nets. read more

You can defiantly tell there was a change in Management. I have been coming to this Wingstop for some time now and the drastic change of how I'm greeted when walking in is amazing. The Floors are much cleaner than before as well. I was ordering and there was a manager doing some deep cleaning wow. I will continue to come to this Wingstop as long as they keep up this amazing customer service and low wait times. I used to wait over 30 min for food not no more. Thanks Wingstop read more

First off this isn't the first time I've had a problem they always forget to put some of the food and they always for get to add the dips it's like you get what ever they give you !!! The meat taste like it's not washed the chicken has feathers on them and then they don't want to refund your money I spent $70 and I want it back !! read more

I've always loved Wing Stops food, no complaints there. Ordered delivery off of their website, when the order was delivered it was missing 10 classic wings. Called the store immediately and was placed on a long hold. Was then asked to come in and pick up the food. Ummmmm, ok EVEN THOUGH I ORDERED DELIVERY FOR A REASON. When I got there I told the guy I called bc I was missing food from a delivery order. He went back to get it and the cook says to him "they're lying. I always triple check the bags". I didn't come in complaining, didn't ask for the manager, didn't ask for a refund, just wanted the missing items. But lying?!?! Over 10 pieces of chicken that I paid a delivery fee for?!?! Come on Wing Stop! I know times are rough but if I wanted 10 more pieces I would have ordered and paid for 10 more pieces. read more

This was just horrible! Ordered online to pickup. Order confirmation stated pickup would be ready in 16mins. Got to the location about 28 mins later and order wasn't ready yet. Waited in store as there were only 2 ppl working. When I finally got my food, the fries were burnt and the chicken wings were dry. They were so bad, they were dehydrated or freezer burnt and then overcooked. It was so hard and dry, you could barely get it off the bone. Worst wings I've had in my entire life and definitely won't be back. read more

Ordered online. Received the notice my food was ready and it wasn't. Felt like no one knew what to do. Line out the door. A bunch of orders ready as they barely checked to see who was waiting on their food. Last time I ever order from here. read more

Went in one clerk was continuously counting out her register didn't to acknowledge us or tell us she would be with us in a moment. second gentleman cashed out online orders but wouldn't even look our way for us to order. After 10 minutes of this nonsense we left the establishment without ordering anything. read more

Service was extremely slow. Took over 80 minutes for the 25 wings I ordered to finish cooking? and the Delivery was slow, as well. Wings are good, though. read more

Is June 2021 and they still ask you, with a nasty attitude, to put a mask!!!! Would never patronize a place like this. Their wings aren't that good anyway. read more

Went last Friday to pick up an online order and the wings were not good at all. During COVID I'm extra careful and I expect people in food service to extra careful as well. Not a single person serving and fixing the food had on gloves. Masks were worn below their nose or as a chin guard. The girls had extremely long fingernails while serving food. Long nails, no gloves and masks not properly worn is unsanitary especially in a time like this. I won't be returning because the rules should be enforced with the employees to keep everyone safe. read more

Very slow!! But good wings! The time for pick up is never correct, why give you a pick up time if they can't be ready, nevertheless great wings read more

I was promised my order at 9 PM after I placed it online, I arrived on time and I ended up waiting about 20 more minutes for my order and they kept telling me one more minute, One more minute, I ended up canceling my order, customers kept coming in and out I was frustrated because they were not attentive and the manager didn't even offer an apology. read more

Wings are good, especially the garlic Parmesan and lemon pepper chicken wings!!! Three stars only because I got the boneless chicken and half of the chicken was over cooked. Cashier didn't care less tochange the order and told me no one else complaint. read more

So I ordered my food and paid online before going to pick up and I had to cancel the order and get a refund as NO ONE in the kitchen staff was wearing masks or gloves!!! During a pandemic...no masks. They did refund me and cancel my order without a problem. Bummer because the food smelled read more

I have been to this wingstop 3 times in the last WEEK!!! OMGGGGG what a change!! It appears they are under new management by a Mr. Rob. The food was beyond fresh and wait time was phenomenal. The customer service has improved dramatically! I am cheerfully greeted when I walk in by everyone now! I have even referred my church and friends and family to check them out. So much for my "new year new me" diet because I'm definitely going back!! Lol keep up the great work!! read more

This is the shittiest most ratchet Wingstop I ever been to . The employees are super rude and had me on hold for 10 minutes only for me to call back to be put on hold just to hear them laughing amongst each other . I love Wingstop but this has to be most terrible one in Florida . The worst dye thing about it is the employees a read more

Conceptually, online ordering is a smooth experience. You figure out what you want, pay in advance, then swing by the restaurant to grab it. And at all other restaurants offering online ordering, I've had a hassle free experience. The employee at this wingstop location apparently didn't get the memo. I was made to show both my debit card AND my drivers license before I could receive my order. Surprised they didn't run a credit check as well to see if I could actually afford to be eating out for lunch.... I do not appreciate being treated like a criminal; this lack of courtesy is completely unacceptable and I will not be returning. read more

The food is goo but the service at this store is terrible. I tried calling ahead to make a order and the phone just rang. I treat calling a second time and it just rang. On my third try calling I pull up thinking it was busy but it wasn't at all, even the cashier was on her personal phone ‍ read more

Placed my order online, it said it would be ready in 20 minutes. Got there in 25 minutes, paid, and the girl said my order wasn't ready yet and that they'd call my name when it was ready. After 10 minutes I made a joke to my sister about an order that was just sitting on the side by itself that remained untouched with every passing order and I was like "watch that be our order haha". After 30 minutes (elapsed time since order placed is now 50 minutes) I went up to ask how much longer on my order. She read my name as if she never heard it before, looked through the orders in front of her, and then what do you know. She looked over to the order sitting on the side by itself.. picked it up and handed it to me. So the order WAS ready when we got there and the girl that cashed me out had no idea what she was talking about and we waited and wasted 30 minutes in the store just for our food to have been ready from the moment we got there and then continue to sit there and get cold. I asked for new fries since they were sitting there for 30 minutes and they replaced them for me. Got home. Opened my bag and there was no ranch- I ordered two ranches. How does a wing place forget to put ranch in the bag?? Especially when they advertise how good their ranch is on their store walls. The fries were over cooked and extremely salty. The wings cold of course after sitting there for 30+ minutes and the flavor wasn't anything special. Needless to say I will not be going back there. read more

sending my many thanks to the manager CHARITY for her honesty and excellent service walked in to pick up our order and she informed me she accidentally dropped 5 of my all drums order on the ground when saucing them most people would have gave us food off the floor but she didnt and even made up for it by giving extra flats because the drums would have taken ten minutes she even offered us sauces free which we had a home so i declined thanks again CHARITY and i hope you boss sees this and gives you the recognition you deserve been coming here since our previou wing place ROOSTERS started ripping us off read my reviews on them i only give praise if deserved and CHARITY and this location are always on point orders are always correct and cooked properly 5 stars!! read more

What an amazing place I loved it I love the stuff I love the food it made me feel very cozy I can't wait to go back my family and I love this place we always eat the chicken wings all the way down to the bone I would highly recommend this place read more

I visited this restaurant today 6/1/2020 around 8:30pm. The cashier was very rude and unprofessional. I didn't get her name so I will describe her. She is tall manly looking with some thick ghetto fake eyelashes. Let me start by saying I am a regular customer at this place. If I had to guess I would say I've been to this restaurant over 50 times. I usually check my food before I leave the restaurant and I started to do that tonight but I decided not to because covid 19. When I got into my car I use hand sanitizer and decided to check my food and realize I was missing blue cheese sauce. I went back in to the restaurant to inform the cashier that I was missing blue cheese she proceeded to tell me she packed the food herself in the blue cheese was in there. Ask her what did she say and she ignored me. I told her that I would not lie about something like blue cheese and she said to me that you do it all the time. Now remember I said that I've been to this restaurant probably over 50 times there's only one other time that the blue cheese was not in the bag and that time I happened to discover it while I was in the restaurant they checked my bag and saw that the blue cheese wasn't in there. Nothing else makes me more angry then to be accused of lying. I've worked hard all my life and I don't lie, cheat or steal. In fact I was so angry I couldn't eat the food so I returned it for a refund. I will never go back to this place again. Wingstop you have just lost a regular customer because of your unprofessional staff. read more

Ok wings, very poor customer service. Staff not only looks unprofessional, but behaves the same way. Looked like a bunch of youth working in the kitchen who came to work to socialize with each other. One order of wings took exceptionally long. Cashier in her own world and apparently could care less. Other costumers observed asking about their orders. Wings have to be better than okay with that kind of service. read more

I went there, waited almost an hour for a pick up order and while I was waiting, I saw how they were operating. None of the people who were working had gloves on or hair net. This one guy was grabbing the chicken wings with his bare hands to put them on the fryer. I cannot believe that not even on coronavirus crisis they are being conscious. Definitely not coming back after seeing this. read more

the staff was nice however it took a year and a day to get my order and when asked about my order it way met with attitude... i ordered 30 lemon pepper wings.. never knew it would take an hour and a half with attitude... then when i asked what was taking so long i heard someone say fuck that bitch... will never go to this wing stop again... management should fire the two young men that referred to me as a bitch tonight... they are unprofessional and no customer should hear that.... read more

I called to do a Togo order, I was already driving. Was placed on hold for the seven minutes it took me to get there. Hung up when I walked thru the door.. there were 3 ladies working in the kitchen area. One walked over to take my order. If you can walk over to take my order, why couldn't my phone order be taken. I decided to do the 10pc split (half boneless half bone in) typically I like all flats but there was no button for the split order for all flats. (2 of the 3 ladies working knew I would like all flats) I asked how long the order would take was quoted 15mins.. that was at 4:48.. my food wasn't ready until 5:16 almost 30 mins later. Open the box 3 drums 1 flat! Thanks girls, you rock! (Sarcasm) read more

the manager is super rude to go in without a mask by mistake and started yelling that he couldn't get in without a mask and it takes 2 hours to deliver the food read more