Me and my boyfriend love Wingstop, we love the taste and flavor, however this location is constantly messing up our orders. Tonight my boyfriend ordered some wings and they messed up! Even his name was not right! His name is Joel and they put Juul ‍ This is the only one in Henderson that we know of, they need to open more Wingstop and train their employees properly. read more

We ordered from Wingstop in high anticipation of their promotion of their new crispy thighs. Although the taste was okay, the thighs were very small and not as depicted in their advertising. But the wings, rolls, fries and corn were very good. read more

Wingstop - Crispy thighs - Chicken Wings Near Me - Henderson, Nevada

We called in and placed an order she said it would be ready in 8 minutes. We rushed over there and my husband was told it will be ready in 7 more minutes. Ok not bad while he was waiting the blonde cashier started yelling at other employees. We ended up waiting 30 minutes fir our order I guess they gave our order to someone else. Didn't offer nothing just gave my husband his food and said have a good night. I'm only giving them a 4 star because after I took the online survey they offered my husband a credit for next time. They fixed it in the long run but -1 star for our first experience being the worst within your company thus far. read more

I understand prioritizing online orders, especially in this time of covid, but being someone who prefers walk in orders it is ridiculous to push aside the orders of the guests waiting in person for online orders that just came in. I have been here several times, and the service has been consistently awful. Not just because of the 40-60 minute wait times, but the attitude of the staff as well. When I see a crew that is so consistently and universally unhappy, it's obvious that the business is doing something wrong. Not to mention that none of the staff members who are regularly handling food continue to do so without gloves or washing their hands periodically. Considering that this is something that has happens consistently, I personally do not plan on coming back nor would I recommend people to come to this location until procedures have changed for the better. read more

Ordered delivery and messed up my order when I received it. The lady who delivered it said that's just what they gave her and they don't actually give her a list of what is included in the order. Tried calling for 30 minutes and phone is perpetually busy and can't get a live person. Edit: finally spoke to a rep who refused to send out the missing items and said he would add it as credit for the next order. He blamed me for using the third party delivery service when I ordered directly through the app. Amazing customer service here! /sarcasm read more

These guys always get my big orders right, and I every time I noticed there is a camaraderie among this team. You can tell they love working together and are always providing excellent customer service. I also appreciate they are taking social distancing and safety seriously, as they all wear masks and have customers wait in their cars. #louisianarub #garlicparmesan read more

If I could rate no stars I would. We placed our order online at 10:01 to avoid the wait. Our pick up time was 10:24, we arrived and paid for our order at 10:29. We sit and wait for them to call our name since they told us to have a seat. 10:55 comes along and people who came after us get called up so we finally get up to ask. Apparently our food has been sitting there the entire time. The manager fries to tell us its not their fault because we didn't say anything. We definitely didn't won't be coming back. They're a bunch a idiots. read more

Wingstop - Its 11:09 pm - Chicken Wings Near Me - Henderson, Nevada

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Driest wings I've ever had. And I mean that both in the sense of the chicken itself and the sauce. They don't toss the chicken in sauce, it's just baked into the skin. Either that or it's been sitting there all day. Only reason I gave two stars instead of one, is that the people working there are nice and their ranch is really good read more

Heard about the new flavor decided to try it out. Tried to order online but the maple sriracha flavor wasn't showing. Called the store at 3:02pm, asked if the flavor was available, the lady told me yes. I said great, I would like to place an order for pickup for 6pm. Can I order now or call back. She said no, you can order now. So I did. As I was parking in front of the store, I received a call at 5:40pm to tell me the flavor wasn't available and hasn't been available since yesterday (11/19/23). My response was, so it took y'all 3 hrs to figure that out? it's over 8 people here no one could have called me so me and my child could decide if we still wanted wingstop or something else. We've waited this long now we don't really have a choice. As a business owner, before I tell a customer I have something, I double check. And if I run out of something, I contact them immediately. The staff was very unprofessional, showed no empathy, but stress how she just started her shift. Ma'am it's at least 8 other people on duty. Strike 2, y'all out. read more

Great flavor sauces! Decent bread to meat ratio for boneless! Juicy meat! Everything is cooked right in front of you to order! This is officially my favorite wing place in Vegas! read more

One of the easiest carry out orders I've ever placed. Fernando was the most fun and charismatic associate I've ever dealt with! He made my experience better than the food! My wings were fresh, tasteful and delicious! The fries were the same. I'll be back! read more

This place was very busy tonight but I asked for my chicken double well done and they Got it right tonight seemingly have a rough night but I'll give your the four because I am also in food industry and understand rushes and my chicken was cooked right read more

Wingstop - Wings - Chicken Wings Near Me - Henderson, Nevada

Love the food from here! Always crispy, fresh, and fast! This location on Mark's St. has the nicest employees! Shout out to Ramanand for being friendly, helpful, and patient with us. Definitely glad this location is so close to home. read more

I have given enough time for someone other than the assistant manager to call. I did receive a call from I think an assistant manager of the store. I couldn't understand most of her conversation but she offered to remake the order for free. So if you are looking for hand-outs then just complain. But I am looking for someone that cares about making orders right. My advice to anyone wanting to order from this store to go somewhere else. I have given this Wingstop multiple chances and the orders have been wrong. There is a Wingstop not far from this store and they never mess up or buffalo wild wings close try them till someone really cares about this Wingstop read more

Went here about 2 years ago for the first time and was alright. I've been here several times since and it was fine. But this time, not good. I went on Monday to get the 60 cents boneless wings and they were incredibly small. It was ridiculous. I've gotten the boneless wings before on the special days (Monday and Tuesday) and on non special days and they were a decent size. But not today. If you don't want to sell your boneless wings for 60 cents then take the special off, but don't give customers wings that are a quarter of what they normally are. I got the mango habanero sauce on them and that wasn't good either. Not returning. read more

I go to this location regularly and as far as the food and dining area I don't really have any issues with it. The problem I have is with customer service and lack of it. I have a problem with doing a call in order, most of the time it takes a long time for someone to pick up your call. I called in to get additional information on the menu choice and I was literally was on the phone for 17 minutes listening to the automated message saying that our workers are busy and I could place an order online. I figured there could of been a glitch with their phone center, so I called again while driving to their location. I was on hold with the same message, when I walked into the Wingstop location, the first thing I asked the cashier is what's wrong with the phone line. She replied nothing and I put the call on speaker so she could see I'm on hold with them. She acted as though there was no problem and asked for my order. She didn't address the issue with the manager, apologize or anything. She just asked for my order and that was it. It really shocks me how these businesses don't train their employees on customer service skills. I have no problem with their food but when it comes to customer service training they are lacking big time. read more

Never ever again!!!! It had been a while since I have eaten here, and decided to stop by last night and take food home... NEVER EVER EVER EVER AGAIN!!!! half of my boneless wings werent even cooked, I bit into them and my teeth bounced off like as if I bit into a piece of rubber. My fries were so undercooked and tasteless. I couldn't even eat the meal I spent $10 on. I was "sick" soon after and had a great rest of the night... yes that is sarcasm. I will never come here again. Terrible experience read more

Fast and and sweeeeet staff ! They welcomed me as soon as o walked and And let me know how long my wait was and got it even faster than that. read more

I love wingstop! BUT one thing I want management to know. PLEASE COUNT YOUR MONEY IN THE BACK OF THE HOUSE/OFFICE. Being that there is ALOT of guest in front of the house , and you are in the open anything can happen! I'm just saying this in an experience GM at a restaurant , and just watching out for everyone's safety! read more

DEMARIA is an amazing person ! He made my husband I feel welcomed and his customer service was above and beyond. He deserves a bonus or free wings forever. He definitely would be a big reason why we would come back! Awesome service Demaria!!!! read more

The Food is super Fresh. The cleanliness is excellent. No complaints from Me about this WingStop. read more

Wingstop - Just waiting patiently for my fresh Wingstop - Chicken Wings Near Me - Henderson, Nevada

I love this place the staff is very nice and knows me by name every time, I come my favorite wings are lemon pepper and hot . Thank you guys so much for your service during this hard time your truly appreciated. What would I do with out my lemon pepper wings ? read more

We come to this location because it's closer to us at the moment. The last two times my son and I came we've had rude customer service . Management needs to train their employees better!!!I did a phone in order Angelica was RUDE. IF YOU DON'T LIKE YOUR JOB QUIT . REMEMBER THE CUSTOMER'S WHO COME IN PAY YOUR SALARY. read more

Wingstop!! Love this location, clean and great wings. I always call ahead, for some reason I am over waiting long periods of time lol it's my old age . Never the less.. my order was Lemon/Pepper wings.. they came out piping hot!! and flavorful, I did have to ask for more seasoning as I enjoy the lemon pepper flavor. I did appreciate the dipping sauce of blue cheese and the real blue cheese within the dipping sauce. In comparison to wings and things, I did miss the warm soft bread that comes with the order, Wing Stop offers French Fries at an additional price. No,thank you! I am here for the wings! And they were great, cooked crispy and came out hot and ready to eat! Check out Wing Stop, wings are great! No more than $9.00 for my regular order wings and a soda (8) pieces. read more

Super excited that they finally opened one up closer to my house! First and foremost, as always, their lemon pepper is the best of any wing place. We placed a to-go order on a Sunday around 11a and expected it to be fairly busy with football season under way but were pleasantly surprised that the order was to be ready within 20 minutes. We showed up just as they were bagging our order up, the store was clean and had a great atmosphere. Good price and good wings. In and out of the store within 5 minutes on football Sunday. read more

Good wings. The order came out crispy and was not overly greasy. Manager was very friendly and provided great customer service. Thanks!

I always place my order over the phone which takes about 5 minutes. Then I wait 15 minutes to leave the house (very close) just to get there and end up standing in line for another 10 minutes while watching my food wither away on the rack. Then stand in line another 5 minutes to fill my drink at the coca-cola machine that seems to leave everyone indecisive. Been here enough times to confidently say the food is inconsistent. I always have to order my food well done here or the wings come out slimy and the fries soggy. Sometimes asking for well done fries gives the perfect lightly crisp crunch and other times it's still soggy. I don't know what it is.. I'll mostly likely still come here since it's closes to my house but there could definitely be a few improvements. read more

It's a Wingstop. The food is okay at best. Not particularly moist and tasty. There are a few places that serve significantly better tasting wings close by. You get okay value for your money. read more

Just ordered 1 large fries and nothing else. No wings. Took 25 mins. They had 7 employees walking around.

I don't care what anybody says I'm not even a chicken wing fan and I didn't go into this place but my nanny went over and bought a whole bunch of different kinds of wings I had some boneless Parmesan garlic and they were absolutely out of this world I don't know if I was just super duper hungry Or if they were just dynamic but either way They were good I didn't go inside It was delivers to me at my house by a friend read more

First time here very clean and nice also friendly staff members!!!!! Not long of a wait time!! Food was good !! read more

Wingstop - Came in for the first Time friendly staff - Chicken Wings Near Me - Henderson, Nevada

Being nice I filled out the survey to help the person at the cashier. That was a mistake. They showed no interest in any thing other than getting the order then handing it to me. They had a sour face on the entire time. When I checked my order, the wings were cooked right however is was shorted by 2. I am quite disappointed in the experience and will doubt a return visit. read more

Okay... I hate to be that person... but I ordered from here via DoorDash and the wings were okay, but the fries definitely were seasoned with sugar instead of seasoning salt. when my drinks got here they put the straw in both of my drinks with the wrapper still on.. don't know if that's the driver or Wingstop. All in all just not a good experience. Probably won't be coming back here again even after all the good things I've heard. read more

If I can give a negative star I would definitely would've use it. Waited 1 hour for the food that never got there even after asking 3 different servers. Worse service ever don't come to this place unless you don't want to get your food. read more

I was picking up my order from online. My order was ready on time, however the cleanliness of the store was disgusting. Bones were everywhere on the floor. Multiple tables still had trash and food crumbs. I couldn't imagine actually sitting down and eating there. When eating my food at home, there was a hair found in my fries. The health and cleanliness of this place is very questionable. I don't think a visit here is worth it. read more

Always have ordered from this location and never once have I had a problem with them until now. I ordered the lemon pepper which is a dry rub, and they have the option for extra well done meaning extra crispy. I got home to not well done and to oily wings and hardly any seasoning . I called because I wanted to see what they could do about it and I spoke to the manager lesa and she was completely rude. I told her my situation and she said well lemon pepper don't make them crispy since it has butter. Mind you I have always ordered lemon pepper and they come out crispy and not so oily. She then said you can come back and we can add more seasoning. So she was going to take my chicken wings back and add more seasoning? Huh ? Then I told her that it's inconvenient for me to drive all the way back there and I told her that and she said "well it's not like we can go to you."What manager tells that to a customer ??! Then she blamed her new workers and that they're new and are learning. So you're telling me that you're letting food go out to customers without you supervising them? All I wanted was my money back on the one item they messed up in and instead now I won't be returning to this location because of lesa. read more

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FU***** TERRIBLE SERVCE!!!! I called in to ask where my order was after an hour and the so called manager material that was hired LAURA/NORA said it was for pick up. If I would of put for pick up I would of got it an hour prior. Laura/Nora (So called manager material) on the phone was rude and told me I can cancel my order but not get my money back also that if I wanted my order I need to come get it and there was no one else I could talk to. Then proceeded to give me a wrong number to corporate office. I work less than 2 miles from the location, so to have it delivered was probably nothing to them. Laura/Nora is the worst manager material I have ever seen in my life and if this is who manages the store then maybe that why the rating isn't great If i could give this place a "0" or negative score I would!!!! read more

I waited 20 minutes just to see that they had forgotten to put my order in while they made 6 people's orders that came in after me. The cashier at the front seemed high because she couldn't type in our order after we repeated it twice. The cash registers weren't working and the lady had to switch registers twice so we could pay. She also forgot to apply our military discount even though she verified with us twice. I'm giving this 2 stars because I fully expected them to mess up our order but they didn't otherwise I'd give them 1 star. The name on the receipt was Yesenia which I'm not sure if that was the cashier or the manager. Either way both women working the front had awful customer service. What also grossed me out was the cook had some kind of rash or skin disorder on his neck and wasn't covered up. read more

I just want to give a special shout out to this location especially the employee, I believe her name was Jamilett. My family and I went to Buffalo Wild Wings to eat on a Sunday night. BWW was packed so we decided to go to this Wingstop. When we arrived, the employee noticed right away it was a big family so she and another employee quickly put together a couple tables and chairs for us. Then when it came time to order, we took our time and there was a lot of confusion between our family (again, big family). At no time did I feel pressure from Jamilett. She was very patient and made some great suggestions as well. We finally put the order in and a couple of my family members had never tried Wingstop. They loved the wings. Especially their Hawaiian and Mango Habanero. Definitely recommend this location to anyone around the Henderson area! read more

Wingstop - Chicken Wings Near Me - Henderson, Nevada

literally nasty this isn't wing stop. it's soggy and falling apart with no seasoning. read more

Wingstop - Chicken Wings Near Me - Henderson, Nevada