Service without a smile or knowledge of the online deals. Not surprised since the deals are not advertised anywhere at the location and the front person probably doesn't care. Interesting as there are zero patrons in the restaurant but it seems most orders are delivery. Now the food is pretty good. I like that it comes out hot and made to order. read more

I am a DoorDasher in this area, and I get a ton of orders from this Wingstop. This is not a one-time issue. This behavior happens repeatedly, and it is consistent. This is why I am bringing it up here so management can see it clearly and take it seriously. This gentleman -- I do not know what problem he has with me or with every DoorDasher -- but his behavior is completely unacceptable and needs to be addressed by management immediately. From the moment I walk into the store, he acts like I do not exist. I always greet people when I enter a store, and even though he never responds, I still do it. However, when he does interact, he tries to be as rude as possible. When he is at the counter, I always get my orders late. I can clearly see that the order is ready on the shelf, yet he still makes me wait on purpose. I even took a picture while I was standing there, showing that the order was ready on the shelf while he was ignoring me. Even when I ask politely for help, he ignores me. When he finally responds, it is in the most disrespectful and mean way possible. And when he gives the order, he throws it or slams it in front of you like you did something wrong. People do not even treat their enemies this way. In this store, every other worker hands you the order properly. If there is a drink, they tell you clearly what it is so you can fill it correctly -- for example, "this customer needs Coke." But when he hands you the order, he never says what the drink is. When I ask, he ignores me. One time I asked him, "Can you please tell me what the drink is?" and he replied, "You got eyes, read it." That is completely unacceptable. My problem is that I am an immigrant. I can speak English a little bit, but I cannot read well. And even for someone who reads well, those receipts are very difficult to understand. So this behavior makes the situation even worse for no reason. Something that really bothers me is that I do not even know this gentleman. I have never said anything bad to him since day one. I have always been respectful. At first, I thought maybe he was just having a bad day, but over time his behavior only got worse, and I continued to ignore it. I even avoided reporting it because I did not want him to get in trouble. But now it has reached a point where I cannot stay silent anymore. He consistently shows bad attitude, disrespectful behavior, and even seems to intentionally create problems that could affect us as DoorDash drivers. The only times he behaves properly is when a manager is present. When someone higher than him is around, his entire attitude changes, and suddenly he becomes respectful and even calls you "Sir." That clearly shows this behavior is intentional. I do not know if he has a problem with my race, my ethnicity, or something else, but this kind of treatment for no reason to anyone is beyond disrespectful. Please be respectful toward immigrants. Life is already very difficult for us. We work two or three jobs just to survive and support our families. We are doing our best every single day, and we do not deserve to be treated like this. We respect everyone, and we do not have problems with anyone. We are human beings too. This level of disrespect is too much, and it should not continue. I expect management to take this seriously, look into this situation, and take appropriate action. read more

Wingstop - Chicken Wings Near Me - Roseville, California

I was craving some wings. My go-to is the mango habanero and garlic parmesan. They have the protein pack for this football season. It contains 16 of your choice of wings and two drinks. I was very hungry, so I added 5 more wings and got the hot honey. In my opinion, it wasn't good. It tasted like regular classic chicken wings. It wasn't spicy or sweet. It just felt flat. There was nothing special about it. It was just average. read more

I ordered lunch from Wingstop recently. The food was just OK, nothing special and I doubt if I will return soon. My meal was simple - Boneless Meal Deal. The chicken I thought was less than average and the French Fries mediocre. Portion sizes were generous. read more

Wingstop - Chicken Wings Near Me - Roseville, California

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Management / team service TOP TIER! (Garret) My mom paid for my families meal online. I went over to pick it up and noticed it was boneless and not bone in. I asked if I could make the full meal back to bone in and I'll pay the difference and the manager said he can make the bone in for 1 meal. He was completely nice through the whole transaction and did not skip a smile or reassurance to let me know it was totally okay. Forget the food - it's the service and for that I'll forever be grateful! Thank you! read more

I've never been here and my little one suggested we go. The dining room is decent, clean and clear (but this was before noon on a weekday). You can tell they process a lot of mobile orders for delivery, which seems to be the bulk of their business right now. So even though we are the only ones here to dine-in, they are constantly prepping orders to be picked up. Wait time was about 15+ mins. Ordered an 8 piece original meal in the Hickory Smoked BBQ flavor (wet sauce) and a 5 piece boneless a la carte in the Hot Honey flavor (more of a dry rub). Everything was super yummy, in that greasy fast food or state fair kind of way (but tastier). The fries are seasoned with a nice blend of salty and sweet, and they came out piping hot. The ranch and blue cheese dips were fantastic. Napkins or paper towels are a MUST. Probably not a good first date spot. Everything was greasy and gooey and saucy. When we went to go and wash our hands were boggled that there was no trash can in the restroom. read more

Wow.... 20 piece and fries meal? More like about a dozen bites. What a rip off. Don't order from this place read more

Wingstop - Chicken Wings Near Me - Roseville, California

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This was my first time to this Wingstop and the worst wingstop food/service I've ever had. I waited for more than 15 minutes for my 8 wings and fries before I reminded them that i was the only customer and it's never taken this long before. I was informed that they were just waiting on the fries. Kinda delighted to be getting fresh fries I waited another 5 minutes before my order came up. I drive home, less than 5 minutes away only to have barely warm, over seasoned mushy fries and barely warm hot wings. I paid extra for added large celery and carrot sticks and that was truly the only good part of the meal. There were four dudes behind that counter literally not working. I want a refund. read more

Wingstop - Chicken Wings Near Me - Roseville, California

The food is really good but the wait time is I believable. The workers here are very nice though except for the manager who has been extremely rude on a number of occasions. If you get there on a good day you'll enjoy it but for the few wrong orders and condescending managers, I can't rate them any higher. read more

The food quality was pretty good- typical wingstop meal. We ordered online to pick-up in-person, and the wait ended up being 20+ minutes longer than the pick-up time. Sadly, I feel like this is a common experience with wingstop. read more

Horrible, horrible service. Ordered on the app and was told 27 to 32 minutes...45 minutes later and food is not ready. There is no one in line and two tables who already have their food. Haven't seen anyone come in to pick up their orders. This place is trash. Stay away. Order from somewhere else. Stay away. read more

I'll make this review short and straight to the point. Me personally never ate at Wing Stop and not planning to (I'm more into healthy food not this garbage)... but my son, daughter & their friends like to eat here. Yesterday on my way home my daughter texted and asked me to buy her some chicken. So I ordered whet she texted and total was about $10 and some change. The cashier told me it should be ready in 25-30 min. What? That's a long waiting time!!! So I dropped wifey home and got back in 25 min... and my chicken was ready. Got home and I opened the box to see what was their chicken all about... and to my surprise all I saw was 8 small chicken crumble nuggets for a whopping $10. I know the inflation is up and economy is not all that great but c'mon at least serve customers with slightly bigger size chicken. I was very very disappointed with their sizes. Me personally I'll never support such a business and besides that they didn't look appetizing at all. Parking lot was littered with trash 2-3 clear cups, a couple napkins one bag all throughout. Inside was decent and somewhat clean. I don't recommend Wing Stop. They only get the extra star for the cashier being nice. Food 1 star Price 1 star Service 2 stars (long waiting time) read more

Wingstop - Wingstop storefront - Chicken Wings Near Me - Roseville, California

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HORRIBLE!!!! The wait for your food is RIDICULOUS! Happened to me twice. Waiting over an hour for an order of wings is insane. And it wasn't even busy. I gave them another chance, never again! read more

We were worried about the ratings but to our surprise, everything was great! We purchased original hot wings, Cajun and lemon pepper tenders, Cajun corn and fries. Delicious! Next time I will try something other than the lemon pepper, tasted like imitation lemon. Fries were crispy, corn was tasty and the ranch??? If you know, you know! We will be back! read more

They're back to the "it's a 45-minute wait" stuff again. They were doing that for a couple years and seemed to get out of that. But they're back at it. Walk in any time. "It's a 45-minute wait". They just don't want to do business. read more

We wanted to go to Sushi Kuma on the 4th of July, but they were closed, so we walked on over to Wing Stop next door. We've had pretty good experience with this place in the past, maybe better experience than other locations. This time around......yeh it was bad. We walked in, looked at the menu. No one greeted us by the way. We decided what we wanted, so we walked up to the counter to order. There was probably 5 people in the kitchen doing stuff, from prepping, frying etc., but they are ALL in my line of sight. I can see them all, and well they can obviously see me to. Stood there for like 10 minutes. No one acknowledged my existence, although they looked at me. When the phone rang, and the phone was directly in front of us, a gal from the kitchen walked to the phone and answered it. Thought she was going to ask them to hold to help us out, but no she didn't. She continued to talk to this person on the phone, taking their order and completely ignoring us. Wow...that's all I can say...wow. So we left and went to In N Out. This store has hit the shitz for good....never ever come back here again. There goes the half decent Wing Stop left....now they are all shitz. read more

The food is good quality, love to order from DoorDash and they always get the order right, but the wait time is horrible. DoorDash estimates ready around 3:45, it won't be at my door until 4:15 on a good day. I actually just waited almost an hour for my food and it's not even the dinner rush. read more

I just walked in for an order to save on DoorDash, with two tables with guests, and was told 20 minutes for my order. Np, it's the time to cook the chicken, I was told. Sooooo it's nearly $2 per wing if you pick up, fyi. I wasn't aware it took 20 minutes but I can wait until the chicken is done. I received my order of 10 traditional wings, and they were, in my personal opinion, over cooked. The service was great though. read more

I go to this wingstop pretty regularly. They are always honest and open with their service. The food is always great and up to par!!!

My order was delayed by one hour and I don't think I even got an apology from the staff. I was surrounded by at least three other customers having similar experiences. The staff was clearly overwhelmed by the delays they were experiencing and did not know how to handle it. This is not the first this has happened to me at this location. Probably the third or fourth time in the last six months I have had a delayed order here. read more

Wingstop - Customers waiting on delayed orders - Chicken Wings Near Me - Roseville, California

Walked in and was immediately told it would 25 min wait without explanation. We said okay. He walked away. Nobody in restaurant and one ticket. After watching the staff walk around in the kitchen area for a few minutes I asked if we could order. Staff said they couldn't because they were not able to login to the register in front of us. There were two of them so I asked why couldn't they login to the other and he explained that the person on that one was on break and the one in front of us was assigned to the person in the rest room and we would have to wait. They did not offer to start our order without ordering. Three to 5 mins later we left. Was this just a one off thing? With the rating in Yelp I'm guessing this is the norm for customer service at this location: read more

Spacious and clean A lot better than other wing stops I've been to Dillon is a good employee he was very kind and helpful Good customer service It took 40mins to get my order so take that as you want read more

Wingstop - Chicken Wings Near Me - Roseville, California

It me again! but for real again an amazing experience! The food was perfect. Taste on point, fresh to death, and still the best wings out! The service was amazing, Jonah and tashyah were both great, and made sure my order was on time and and perfect. read more

Wingstop - Chicken Wings Near Me - Roseville, California

We love this wingstop location. The food is always great quality and tastes great too. The customer service is also great too. Shout out to Kai for helping us when there was an issue with placing an online order. He was very helpful with our in person order. read more

Quick food and kind service service. They were incredibly kind and the facility was clean.

Food, service and ambiance is bad. Place is dirty and staff stands around talking and on their phones. Counters and kitchen floor had crap allover the floor, even one of the staffed slipped. Food was okay, but not good enough for the price. read more

I ate at this store for the last time. I think I'm also Done with wing stop. First look at all their bad reviews. Why are we throwing out money away on these dirty nasty places? My food was horrible today. Employees are rude and horse playing. No one even the cooks are wearing gloves. The tables are so nasty and went to the bathroom to see poop, pee and blood everywhere. Look at these photos. Ask to speak to the manager there was no manager and told her about the bathroom and no one seems to care and did not clean it up. read more

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Excellent Wings very flavorful. Service was excellent as well multiple flavors I enjoyed those hot sauce

Just had wingstop for the first time today..... food was fresh, restaurant was clean and staff was super friendly!!!! I will visit this location again. The cashier was extremely nice to my kids.... And he told us the wait was about 18 minutes.... However the worked hard and got our food out to us in about 10-12 minutes. Will come back read more

This location gets extremely busy and tonight was no different. I usually go in and they give me a wait time and I immediately turn right back around and leave. Tonight however I decided to wait the 1 hour. I was a little nervous just because from past experiences at other establishments if they are busy like this the quality of the food is pretty bad. So I waited and when we got our food, it was so freaking good. Probably the best I've had in a really long time. The wings were cooked perfectly and the fries too. They were so organized and efficient. Definitely impressed with my experience. I feel bad for them because they absolutely seem over worked but my food wasn't affected so that was cool. The place was clean and they cleared tables pretty quickly. read more

Very polite and love their foods. I waited more than 10 mins but employee explained why it was delayed. I wasn't rush anything. I have received nice size of fries and wings. Thank you again read more

This wingstop has the best service (jonah) and never messes up my order! the food is alway hot and ready by the time i get to the shop!

Didn't get my full order as ordered. Disappointed. . Tried to call the restaurant and the number is incorrect. read more

Wings were good but they jacked up the prices so high I won't go here any more. I ordered 30 wings and when I received my food I asked for some dipping sauce, 5 ranches to be exact. Instead of giving me sauce for my wings, this guy goes to the register and tells me it will be $8.60. You have got to be joking, $9 for some ranch when I just bought $40 worth of wings? I've never been any wing spot that doesn't shoot you dipping sauce on the house. Huge turn off. Never again will I go to wing stop. Classless establishment read more

Great food, great service and got my food very quickly! I'm obsessed with the Louisianan dry rub wings. read more

Wingstop - Louisiana Dry Rub Wings - Chicken Wings Near Me - Roseville, California

Amazing customer service and the food is always great. Always clean as well unlike others I have been to.

Horrible Service!!! I do not recommend stopping at this wing stop!! The staffing in this place are very rude and unprofessional.

Only went here because my teen was begging to try it. Walked in and rude guy at counter says to me "If you order you probably won't get your food for over an hour" and then walks away. Wow. Of course I leave. My kid got my husband to take her a few weeks later and met with the SAME rudeness and told them it could take a half hour or so. What a joke. They waited and finally got food after 35 minutes with NOBODY else in the restaurant and sadly not worth the wait. I would give this place negative stars if I could. Zero customer service. read more

I've been a huge fan of Wingstop since I could remember and I know exactly what I'm getting myself into when I'm eating here. I came here on a Tuesday around 1215pm and there wasn't a line so we got to order right away. I ordered the crew pack (30 wings, 3 wing sauces, carrot/celery, 3 ranch/blue cheese and 1 large fries). No issues getting a table since it wasn't too busy. I don't see the issues people are seeing when they come here. I don't expect much from the employees besides ordering the food and then telling me when my food is done. Back to the ordering: for the three sauces, we got garlic Parmesan, lemon pepper and Korean. My co-worker really wanted the Korean, I never had it before so I thought I would give it a shot. The food came out in about 15 minutes so right away I made sure we got everything which we did. I went straight to the garlic parm and lemon pepper and we were able to finish that. Unfortunately, we didn't finish the Korean since it was our least favorite. I made sure my co-worker took it home since he asked for it. We finished the fries and I'll say that the fries at Wingstop is the best fries I've tasted besides McDonald's. Overall, it was a great experience when I came here and we had no issues at all. Food and employees were great so I'm glad my time here was great compared to others. Thank you Wingstop! read more

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Horrible service. Put in an order for later in the day, got there to an almost empty store and they looked like they had no idea what I talking about. This is the third time I have had an insane wait with no explanation or apology. The management here should all be retrained or let go. It's a complete unorganized mess. And Judging by the other reviews it happens all the time How can the owner of this store seem to not care how poorly their business is being run. Just watch people come in and be completely ignored until they gave up and left. The staff here is beyond rude an act completely trashy. read more