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    Wine Express

    5.0 (1 review)

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    1 year ago

    Incredible customer service from the team and the selection was second to none. Love working with them

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    Ultimate Wine And Spirits

    Ultimate Wine And Spirits

    3.3(4 reviews)
    0.4 mi

    would give this place a zero if I could. I came in twice and spent 100s of dollars. On the second…read moreoccasion I bought two very nice bottles of whiskey. When I arrived home, I noticed that in the fancy box it comes in one of the bottles had a half broken seal and was leaking. Those were the only two bottles in stock and they refuse to initially exchange. They later agreed to exchange, however only with a same item that would not arrive in time for a Christmas gift. I tried to exchange for another item of equal or more value, expecting to pay the difference but they would not work with me. I had to go to another liquor store in order to buy the same bottle to give as a gift and out money now. They are really making me go out of my way to dispute the charge on my credit card at this point. Awful way of doing business, especially during the stressful holiday season. There are better locations you can shop at. ****After initiating a credit card dispute and placing this negative review, the business issued a prompt refund which was applied towards another bottle in stock.

    This is an addendum.....how many times have you gone to a store looking for something and not…read morefinding it. Then you ask the manager or owner and just to placate you they tell you we can order for you. Then the Pinocchio syndrome hits and in your mind your saying it's not going to happen and disappointment sets in. Well not at Ultimate. I have been on the hunt for specific spirits, Brittany would take the info and see about avaliabity. One of the spirits I've been hunting for has been on the shelves. Today I walk in and another hard to find spirit is there calling my name! This is how a business keeps their customer base happy. The store is well stocked and the staff are there ready to help and offer advice. Major thumbs up to Ultimate Wine and Spirits!

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    Grape Expectations

    Grape Expectations

    4.7(28 reviews)
    2.4 mi
    $$

    I just had a very strange experience here. Even though I moved to Sleepy Hollow a year ago, I…read morejust started going to this wine shop maybe two months ago and was VERY impressed with it--the impressive displays, the cordial staff--a real win, win in my opinion. Tonight I wandered in looking for a finer Cabernet--not super pricey but around the $40-$50 price range. I directed myself to those wines and asked the clerk what made these wines so special. His answers included, "They taste really good," or "The label is enticing." Well, I wasn't completely satisfied with those answers but I decided to purchase the wine anyway when the owner came to me and said, "I don't like your tone, and if you're not going to purchase the wine, I'd like you to leave." She then escorted me to the door. It was clear that they didn't have an experienced wine staff. I have no problem with that. But in the few times that I've purchased wine there, it's clear that this is very true. It's a lovely store with a nice selection, but it clearly lacks knowledge of wine.

    If you care about what you drink, you should shop here. They have the best local selection of…read morespirits, bar none. The prices are fair, and you can find occasional bargains. But what I really love is the personal service. Last week I was looking for a relatively obscure apertif (bianco vermouth). When they didn't have it in stock, they ordered it that day. A bottle was sitting in my bar two days later.

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    Grape Expectations
    Grape Expectations

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    Wine Express - beer_and_wine - Updated May 2026

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