Holy moley!
Wasn't sure what to expect. They had no ratings yet, but were super easy to book. I even had to move up my date, but no problem. The man I spoke to was friendly and polite, and I was excited to finally be able to see out of my windows again after too long being dirty! I'm trying to sell my house, so the windows needed to look spotless!
When the day came, I was so frustrated. He'd told me on the phone to make sure that my window screens were removed before they arrived. I tried, but these are complicated old 1970s era windows, and about half of them, I couldn't get out. I called him, and he said he could help.
I was given a window of arrival between 11 and noon, and it was a little after noon when he arrived. But now, knowing how much he does for all of their clients, it was no big deal at all.
I could tell the fellow who showed up was the same one I spoke to on the phone, so he introduced himself as Waqas. He jumped into action, removing my many layers of windows and screens like a pro, then he went to it.
While he did the outsides, I Windexed the insides and cleaned the tracks, because they were disgusting, and had not been cleaned in quite a while (years). Then I brought the screens outside to spray clean since they were filthy too. He showed me the perfect technique for insuring the screens were as dry as possible, and THEN he even put them all back in for me, since he knew how difficult they were.
I felt bad because I made him late for his next appointment. But Winducks gets a solid 5-star rating for such friendly, outstanding customer service. I won't hesitate to use them again. Thanks, Waqas! read more