Exceptionally clean, very friendly staff. I travel a lot and have not seen a cleaner hotel. Pet fee…read morewas very low compared to most. Would highly recommend.

First class hotel! Rooms are very clean and the staff is friendly and accommodating. Would highly…read morerecommend staying here.

The hotel stay was great and I have stayed here every time I came back home for an event. However,…read moretoday 10/7/23, the service at breakfast was horrible. I found hair in my food and the food attendant refused to keep the food items stocked. At 859 AM there were no more grits, eggs, and sausage and she said that she wasn't making any more because breakfast was too close to being over. Mind you that breakfast ends at 1000. 12 people came after I sat down and they had even less to eat. I am not asking that Hampton Inn Jackson waste money with having to throw away food, but at least serve until 15-30 minutes prior to the posted closing time. The check was Excellent The room was Excellent The food service Horrible I wanted it to be 1 star but that's not fair to the people who work there that represent Hampton Inn

What a great stay! My husband and I only stayed one night, but highly recommend the Hampton Inn of…read moreJackson, Alabama. The outside, common areas, and room were clean as a whistle. Love the way the room was staged. The Christmas decorations throughout the hotel were beautiful and tasteful. As we drive away, I wish we had taken photos to share. Breakfast was well presented, as full as I have ever seen at a Hampton Inn. The dining area was tidy, and everything I had was the right temperature. There were plenty of other guests, but the Breakfast attendant was doing a wonderful job. Portia, the front desk manager, was friendly, professional, and seemed to truly enjoy speaking with me and others in line. A smile goes a long way. When I bragged on the lovely Christmas decor, Portia let me know that she had decorated the hotel on her own. What a treasure! Between her professional manner and warm attitude and doing such a great job of decorating, I really wanted to say "woman, what are you doing here?!" Great stay. Thank you, Hampton Inn of Jackson, Alabama.

We had an amazing stay at the Best Western in Monroeville, Alabama! The location was ideal, with…read morerestaurants, gas stations, and local spots within walking distance. The gym had treadmills, and the nearby pool was a great perk. The rooms were immaculate and cozy, and the staff's Southern hospitality was top-notch. Plus, the breakfast was delicious! We're already planning our return to see Autumn and the rest of the wonderful team again!. we had an amazing family reunion, thank you.

Great management, breakfast is always very good and this is a well maintained hotel. I basically…read morelived here for a long term construction project and was always comfortable. I moved in the day a remodel was completed and it seemed like a brand new hotel. The maids were good and above all, honest. The pool was clean and open in months many others close for the season. The rates are good and if I'm ever in Monroeville, I'll stay here.

Staff is friendly; check in was seamless; lobby was clean; breakfast could have been better; room…read morewas outdated, old furniture, thin sheets, and thin walls. Did not have an adjoining room with strangers you will be listening to strangers having sex. Lol. You pay for what you get.

Stayed here whole in town for my sister in laws wedding; Staff was very friendly, very helpful,…read more and VERY professional. The breakfast was great for a small town. We were thoroughly impressed.

(I actually hate to write this review because I don't want all of you to have this place booked up…read morewhen I want to stay there). Anyway... The Mason is Home away from home!! We have stayed at The Mason several times while visiting my family and absolutely love the place. You get a fully stocked kitchen, a nice deck out back, 2 comfortable bedrooms, a well appointed living room (w/ dish network and dvd player) and best of all, a powerful shower and coffee to wake you up in the morning. Unless you like fighting over who gets in the bathroom first when you come to visit family or come hunting, I would highly recommend checking this place out.

We have sent our employees to both of the Mason Inn's. They are lovely places to stay. Quotes…read morefrom our employees," the most comfortable bed I have ever slept in", "so clean I felt I should take off my boots". I would send my guys over and over to both of these places. 5 stars is not a high enough rating.

My husband was working just outside of Jackson. We were looking for a place to stay for a couple of…read moremonths at least. We travel with 2 fur babies so that why is one reason why we chose this motel. I have no idea when the last time these rooms were cleaned. There was trash under the bed and behind the dresser. The room smelled like mold or mildew. The closet had weeds growing in it. We were just going to change rooms but the other 2 room he showed us were just as bad. One of the rooms we looked at had some kind of bugs in all we did was walk in the room to see if it was any better. But I came out covered in bites. Please think twice about starting at this motel. We did find another motel it's about 20 minutes further away. But I would rather be further away than stay in this motel. ​

Do not recommend at all have seen rat poop first night there I got bite by bed bugs I left…read moreimmediately and owner got mad and kicked me out no refund

The front desk staff were extremely friendly, very accommodating. The conference room that we used…read morewas ideal. The lobby was clean, the outside of the hotel was clean, located in a good area, and I felt safe. The bed was very comfortable, and the room itself was clean. The bathroom was disgusting, for a hotel that is not even a whole year old to have the bathroom paneling falling down is a little bit shocking. I wish they would put a little bit more effort into maintenance and cleanliness.

Horrible service! The staff was rude, the pool was dirty. Our rooms AC button didn't work and it…read morewas stuck at 60 the entire time. The staff refused late checkout and then tried to get us out at 10:54AM even though checkout was at 11AM.

Mr. Carl (the owner) is such a nice, sincere, humble human being and finding this place was an…read moreabsolute blessing! I can't say enough great things about our experience here at C&S. This is an old school place and might not be the most updated but there's no bugs, the bed is comfy, the ac is great & the hospitality was top notch! Extremely fair prices for what you get. Doesn't include the towels and TP but DG is right next door if you need anything. We had a shutdown at GP & stayed for about 10 days and had no problem supplying our own towels & toiletries. We are genuinely sad to be leaving C&S. We made a friend for life meeting Mr.Carl and hope to be back & see him again!