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    Windsor

    2.7 (3 reviews)
    Open 11:00 am - 6:00 pm
    Updated 1 week ago

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    Ask the Community - Windsor

    Tony's Tuxedo & Formal Wear - Top button that fell off the jacket before we even got to the wedding

    Tony's Tuxedo & Formal Wear

    3.8(29 reviews)
    8.6 mi
    $$

    Needed a tux on short notice. They were able to get it done for me and reasonably priced. Great…read moreservice. Would recommend to everyone

    Had an absolutely horrible experience since July till today , went in too get fitted with my…read moregroomsman's and my father the first week of July for our tux's for my wedding yesterday (09/26/25) , everything was fine with getting fitted till about a week ago when I called and asked Sal when our tux's were going to be ready , I was trying too stay ahead , and got told that they weren't going to be ready till POSSIBLY Wednesday or Thursday , my wedding was yesterday on Friday , finally got a call that my suits were ready on Wednesday at 430pm , as soon as some of us tried them on the hems were breaking , and some adjustments needed to be done , no big deal .. picked everything up on Thursday and non of our suits were ironed , they had WHITE DOG HAIR on all of them , they had white stains left and right , me and 3 of my groomsman's buttons on our jackets ripped off a hour into wearing them , my fathers button on his vest broke , I got handed a pair of shoes that were STAINED with glitter and 6 month old dust , nothing but attitudes from Sal , I received a phone call yesterday morning getting SCREAMED at by him because my sister in law never got her son's suit from him demanding me on my wedding day to pay him the remaining $170 , avoid this place like the plague unless you want his white mastiffs hair all over your suits and if you want too be treated like a piece of garbage

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    Tony's Tuxedo & Formal Wear - How do you have the nerve to let someone take this out of your store? Disgusting.

    How do you have the nerve to let someone take this out of your store? Disgusting.

    Tony's Tuxedo & Formal Wear
    Tony's Tuxedo & Formal Wear

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    Magic Moments - Our beautiful store, located in NY

    Magic Moments

    2.4(7 reviews)
    5.3 mi
    $$$

    Unbelievably bad experience…read more Went to Magic Moments to get measured for a bridesmaid dress. You walk in and it's like a time warp - back to the 90s with with bags of tacky dresses. It's so crowded that it's almost difficult to walk through, but i mean, fine... its a dress store, no big deal. The dresses weren't in stock so we pretty much went to get measured for the gown. I get measured by a salesperson who is seriously slow. First she's confused there are two Amanda's in the bridal party and actually crosses out the other Amanda's name when taking my measurements. I had to tell her I'm Amanda P and that was Amanda R. P and R, terribly confusing I know. In life, I am a size 2/4. I get measured and the measurements (bust, waist, hip) are 2, 12, 8, making me the candidate for a size 10. I ask them to measure me again - I get that these dresses run big but a 10 is pretty ridiculous. Especially the fact that my hips are larger than my waist, which is not the case in real life. After asking multiple times, I finally get remeasured and they're adamant that I'm a 10. So, I am stuck paying and hoping I'm a 10. It's time to get our payments processed. Six girls and it took over an hour to do that. They wrote everything by hand, making mistakes with their painfully slow writing. I finally had to ask to write it myself because their method of asking, repeating, writing incorrectly and having me correct it was just insane. Fast forward a few months later and I was right. All of the bridesmaid dresses are HUGE. I can fit another person in my 10. I just called and the woman at the store could find no record of any name - not the bride or any of the bridesmaids. It's not shocking that they lost a yellow slip receipt floating around in their overpacked store but it's disappointing that I can't find a single redeeming aspect of this place. Bottom line: Skip this store - there are plenty other dress stores in Long Island with an actual concept of size, fit, reality and customer service. They probably even have electronic payment methods too.

    I did not have a very good experience. Overly crowded...I mean WAY overly crowded, dresses packed…read moreeverywhere to the point that you couldn't possibly get a very good look at any of the dresses. Don't get me wrong, I'm sure there are beautiful dresses hidden somewhere in there, just wouldn't ever be able to see them.

    Estelle's Dressy Dresses

    Estelle's Dressy Dresses

    2.9(194 reviews)
    17.6 mi
    $$$

    Second time coming to the store, looking for a party dress. No one can argue with the size of…read moreoptions they have. I imagine they carry an item in every color, so wear your walking shoes because you could be there for hours. We approached a few staff zipping around and stopped one for help. We were told to go to customer service and request a Fashion Coordinator. The woman at the counter announced over the loud speaker for one to come to the service counter. After 15 minutes no one showed up. Off we went to fend for ourselves through dozens and dozens of dress racks. We picked out about 7 dresses and headed to the dressing room. Packed in like cattle my daughter tried on dress after dress. Some sizes weren't readily available and no one was at the computer that's ACTUALLY in the dressing room so I had to go out to the customer service counter to get assistance. There I did receive prompt service and a "runner" would fetch the correct size and hand it to me there. Not sure how long they've been in business but I feel like they've become complacent and don't really care about offering even basic customer service. Maybe they were overwhelmed because it's peak prom season but I noticed many moms and daughters trying dresses on and leaving them, without buying. Overall 3.5, with my two cents: care for your customers and they'll take care of you.

    EXTREMELY DISAPPOINTING EXPERIENCE…read more I am writing this review because I would not want anyone else to experience what my wife went through. What should have been one of the happiest and most exciting moments of her life turned into an extremely stressful, frustrating, and heartbreaking experience because of the lack of accurate communication from this store. My wife purchased her wedding dress there, and the dress needed alterations. The employee who assisted her specifically told her that they did alterations there. She was instructed to leave a $200 deposit and pay the remaining balance the following week. My wife clearly explained that our wedding was only two weeks away, so the timing was extremely important. The employee never told my wife that the alterations were actually being done by someone outside the store. She made it sound like the store itself handled the alterations. My wife trusted the information she was given and left her $200 deposit. Four days before our wedding, my wife returned expecting her dress to be ready--and discovered that NOTHING HAD BEEN DONE TO THE DRESS. When they contacted the employee who had originally helped her, she suddenly explained that there was another person who did alterations, but that this person was not actually part of the store. WHY WAS MY WIFE NEVER TOLD THIS FROM THE BEGINNING? This is the part that is incredibly frustrating. Had my wife been given the correct information, she would have immediately taken her dress somewhere else. Instead, she trusted what she was told and lost valuable time because of incorrect and incomplete information. When my wife asked what could be done, she was told that the person who did the alterations was not there and would return the following day. Even worse, they could not guarantee that the dress would be completed in time. At that point, my wife had only four days before our wedding. She had no choice but to take her dress and desperately search for another alteration shop. She called me crying, extremely stressed and overwhelmed. As her husband, it was heartbreaking and infuriating to hear her going through this just days before our wedding. A bride should not have to spend the final days before her wedding worrying about whether she will even have a properly fitted wedding dress. Thankfully, she found someone willing to help her on extremely short notice. But because she only had two days to get the alterations done, she was charged $260 just to alter the straps and shorten the dress because it was slightly too long. So because of the store's failure to communicate clearly and honestly, my wife lost valuable time, experienced unnecessary stress, and ended up paying an additional $260 elsewhere to fix something that should have been handled properly from the beginning. This was not simply a misunderstanding. The problem was that my wife was not given the correct information when she specifically asked about alterations and clearly explained how close her wedding date was. If the employee had simply said, "We don't do the alterations ourselves, but we work with someone who does, and we cannot guarantee when your dress will be ready," my wife could have made an informed decision and found another place immediately. Instead, she was left believing that the store would take care of it. I strongly recommend that anyone purchasing a wedding dress here ask very specific questions about alterations and get everything confirmed before leaving a deposit. Do not assume that "we do alterations" means the store itself is responsible for the work. A wedding dress is not an ordinary purchase. Brides are already under enough pressure without having to deal with situations like this because of poor communication. This experience was completely unacceptable and extremely disappointing. A customer deserves accurate information, especially when the purchase involves something as important as their wedding dress.

    Photos
    Estelle's Dressy Dresses
    Estelle's Dressy Dresses
    Estelle's Dressy Dresses

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    Windsor - accessories - Updated September 2026

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