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    Windsor

    2.7 (3 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    Ask the Community - Windsor

    Tony's Tuxedo & Formal Wear - Top button that fell off the jacket before we even got to the wedding

    Tony's Tuxedo & Formal Wear

    (29 reviews)

    $$

    Needed a tux on short notice. They were able to get it done for me and reasonably priced. Great…read moreservice. Would recommend to everyone

    Had an absolutely horrible experience since July till today , went in too get fitted with my…read moregroomsman's and my father the first week of July for our tux's for my wedding yesterday (09/26/25) , everything was fine with getting fitted till about a week ago when I called and asked Sal when our tux's were going to be ready , I was trying too stay ahead , and got told that they weren't going to be ready till POSSIBLY Wednesday or Thursday , my wedding was yesterday on Friday , finally got a call that my suits were ready on Wednesday at 430pm , as soon as some of us tried them on the hems were breaking , and some adjustments needed to be done , no big deal .. picked everything up on Thursday and non of our suits were ironed , they had WHITE DOG HAIR on all of them , they had white stains left and right , me and 3 of my groomsman's buttons on our jackets ripped off a hour into wearing them , my fathers button on his vest broke , I got handed a pair of shoes that were STAINED with glitter and 6 month old dust , nothing but attitudes from Sal , I received a phone call yesterday morning getting SCREAMED at by him because my sister in law never got her son's suit from him demanding me on my wedding day to pay him the remaining $170 , avoid this place like the plague unless you want his white mastiffs hair all over your suits and if you want too be treated like a piece of garbage

    Magic Moments - Our beautiful store, located in NY

    Magic Moments

    (7 reviews)

    $$$

    Unbelievably bad experience…read more Went to Magic Moments to get measured for a bridesmaid dress. You walk in and it's like a time warp - back to the 90s with with bags of tacky dresses. It's so crowded that it's almost difficult to walk through, but i mean, fine... its a dress store, no big deal. The dresses weren't in stock so we pretty much went to get measured for the gown. I get measured by a salesperson who is seriously slow. First she's confused there are two Amanda's in the bridal party and actually crosses out the other Amanda's name when taking my measurements. I had to tell her I'm Amanda P and that was Amanda R. P and R, terribly confusing I know. In life, I am a size 2/4. I get measured and the measurements (bust, waist, hip) are 2, 12, 8, making me the candidate for a size 10. I ask them to measure me again - I get that these dresses run big but a 10 is pretty ridiculous. Especially the fact that my hips are larger than my waist, which is not the case in real life. After asking multiple times, I finally get remeasured and they're adamant that I'm a 10. So, I am stuck paying and hoping I'm a 10. It's time to get our payments processed. Six girls and it took over an hour to do that. They wrote everything by hand, making mistakes with their painfully slow writing. I finally had to ask to write it myself because their method of asking, repeating, writing incorrectly and having me correct it was just insane. Fast forward a few months later and I was right. All of the bridesmaid dresses are HUGE. I can fit another person in my 10. I just called and the woman at the store could find no record of any name - not the bride or any of the bridesmaids. It's not shocking that they lost a yellow slip receipt floating around in their overpacked store but it's disappointing that I can't find a single redeeming aspect of this place. Bottom line: Skip this store - there are plenty other dress stores in Long Island with an actual concept of size, fit, reality and customer service. They probably even have electronic payment methods too.

    I did not have a very good experience. Overly crowded...I mean WAY overly crowded, dresses packed…read moreeverywhere to the point that you couldn't possibly get a very good look at any of the dresses. Don't get me wrong, I'm sure there are beautiful dresses hidden somewhere in there, just wouldn't ever be able to see them.

    Estelle's Dressy Dresses

    Estelle's Dressy Dresses

    (191 reviews)

    $$$

    Second time coming to the store, looking for a party dress. No one can argue with the size of…read moreoptions they have. I imagine they carry an item in every color, so wear your walking shoes because you could be there for hours. We approached a few staff zipping around and stopped one for help. We were told to go to customer service and request a Fashion Coordinator. The woman at the counter announced over the loud speaker for one to come to the service counter. After 15 minutes no one showed up. Off we went to fend for ourselves through dozens and dozens of dress racks. We picked out about 7 dresses and headed to the dressing room. Packed in like cattle my daughter tried on dress after dress. Some sizes weren't readily available and no one was at the computer that's ACTUALLY in the dressing room so I had to go out to the customer service counter to get assistance. There I did receive prompt service and a "runner" would fetch the correct size and hand it to me there. Not sure how long they've been in business but I feel like they've become complacent and don't really care about offering even basic customer service. Maybe they were overwhelmed because it's peak prom season but I noticed many moms and daughters trying dresses on and leaving them, without buying. Overall 3.5, with my two cents: care for your customers and they'll take care of you.

    This review is for a wonderful experience I just had dealing with a salesperson and buyer from…read moreEstelles. Back story....my older daughter is getting married next month, 5/31, and I bought a pair of shoes online, which I rarely do, so I would have them for my fitting last Sunday. Unfortunately, I was way off in what I thought would be a match in color, the shoes did not match my gown. Perfect example how what you're seeing online could be way off when you finally receive what you ordered. Luckily for me, I have to go back to the boutique this Sunday, 4/26, for another fitting, long story!LOL I went to Estelles and found the PERFECT shoe, literally! As my luck would have it, I'm a size 7M but they only had size 6.5 and 8 in stock, and I was told it would take 2 weeks for the shoe to come in. I explained the urgency how I needed it before this Sunday! At that point, the saleswoman, Ana, told me the buyer would be in the store Monday and I could speak to her about a rush order. Fast forward, I called Monday when the store opened and spoke to the buyer named Yessenia! The shoe in my size would be arriving on Tuesday and I picked them up today! I'm very grateful how both Ana and Yessenia went above and beyond to help me on such short notice. 5+ stars to this store! I will absolutely be shopping here again!!

    Windsor - accessories - Updated May 2026

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